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Managing innovation

Summary of the impact

Research undertaken at the Centre for Research in Innovation Management (CENTRIM) has demonstrated the company characteristics that contribute to successful innovation. The research provided the core body of knowledge used by the Managing Innovation training programme that has been used by more than 5,000 managers worldwide. The programme presents the findings of research in powerful, accessible and usable ways. It has been adopted by some of the world's most innovative companies, including Medtronic, Cisco Systems and Abbott Laboratories, to stimulate personal development and organisational change. A Managing Innovation train-the-trainer programme has been developed that has provided intensive development for certified trainers and facilitated the roll-out of this programme through Australia, Brazil, Chile, Denmark, Poland, Mexico, Tanzania, USA and Venezuela.

Submitting Institution

University of Brighton

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management

Reorganising IBM staff and capabilities to promote customer-focused innovation

Summary of the impact

During a long collaboration with IBM, Professor Gann's Innovation and Entrepreneurship Group's research on organisational structure led to a better strategy for IBM to manage its external networks and open innovation. The group's research established a blueprint to recast IBM senior engineers and technologists as innovation brokers. Convinced by this research, IBM committed to retrain 600 Senior Technologists as Client Technical Advisors and Industry Architects, working with clients to leverage IBM's technical capacity and develop innovations meeting user needs. Gann's group then developed and delivered a bespoke Executive Education programme to train these IBM staff members in Europe, the US and China.

Submitting Institution

Imperial College London

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Business Model Innovation and Product Innovation

Summary of the impact

Costas Markides undertook several studies on two broad topics related to corporate innovation: (a) business model innovation; and (b) radical product innovation. His work has been published in top academic and practitioner journals, and has been broadly disseminated in several best-selling books. His ideas and findings have made an impact in several large multinational companies who have adopted his ideas in their practices; his research has also had an impact through executive education and keynote speeches. His work on innovation has led to his membership of the Thinkers 50 management guru list every time the list has been compiled since 2005.

Submitting Institution

London Business School

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Economics: Applied Economics
Commerce, Management, Tourism and Services: Business and Management

Innovation and Economic Growth

Summary of the impact

Work undertaken at the University of Manchester (UoM) forms a central plank of the UK Department for Business Innovation and Skills (BIS) `Economics Paper 15' (EP15), and provides key support to the growth agenda championed by the Coalition Government (2010-date); with the `Innovation and Research Strategy for Growth' (IRSG) published on 8th December 2011. More explicitly, IRSG prioritises business research and development (R&D) in areas where the UK excels, whilst also seeking to develop a wider UK innovation ecosystem that includes universities alongside key knowledge producers. Impact can be observed in recent developments in R&D investment support, and in the strengthening of stronger programmes and policies to support innovation. The research also features strongly in European Union (EU) research, and within the context of shaping the Australian innovation agenda.

Submitting Institution

University of Manchester

Unit of Assessment

Economics and Econometrics

Summary Impact Type

Political

Research Subject Area(s)

Economics: Applied Economics
Studies In Human Society: Policy and Administration

Improving government advice and guidance to firms on product and process innovation

Summary of the impact

Governments and international agencies have traditionally understood innovation to comprise the production and marketing of new products or processes that lead to economic growth and which emerge from corporate research and development (R&D) expenditure. The research underpinning this case has shown that innovation is a more complex process than was previously understood and takes different forms in different sectors. It has led the British Government and the OECD to measure, and to collect data on, innovation in new and more sophisticated ways; and to offer new guidance to firms on the factors that drive innovation and the most appropriate forms of innovation in different sectors.

Submitting Institution

Birkbeck College

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Economics: Applied Economics, Econometrics
Studies In Human Society: Policy and Administration

Collaborative Design Thinking for Business Innovation

Summary of the impact

The Centre for Design and Innovation (c4di) was a Knowledge Exchange project, which developed and explored new methods for bringing about alternative perspectives on how companies can innovate systems, processes, products and services. The Case Study is focused on changes in the culture and thinking within SMEs, resulting from design-led interventions supported by c4di. The project developed new critical approaches and methods of working with SMEs to support innovation through the application of visual methods and facilitated experiential workshops. The project also resulted in significant policy development within government funded innovation support programmes. (93)

Submitting Institution

Robert Gordon University

Unit of Assessment

Art and Design: History, Practice and Theory

Summary Impact Type

Technological

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Built Environment and Design: Design Practice and Management
Commerce, Management, Tourism and Services: Business and Management

Revealing ‘Hidden Innovation’ to policy-makers led to changes in the UK government’s innovation policy

Summary of the impact

Research by SPRU — Science and Technology Policy Research — at the University of Sussex changed the way in which government records and supports innovative activities and led to new policy measures, including the Innovation Index, the Public Services Innovation Laboratory, the Whitehall Innovation Hub and the Government Annual Innovation Report. These policy initiatives address SPRU's research findings that innovation was previously only narrowly conceived in policy, being seen as an activity driven by commercial R&D. The new policies, which generate benefits in both business and the public sector, are underpinned by SPRU research that revealed areas of innovation in the economy previously ignored, for example in innovation in the public sector and in the creative industries.

Submitting Institution

University of Sussex

Unit of Assessment

Business and Management Studies

Summary Impact Type

Political

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Responsible Innovation: managing the responsible emergence of science and innovation in society

Summary of the impact

A Responsible Innovation Framework developed by Prof Owen is transforming how Research Councils and the Technology Strategy Board (TSB) fund and deliver programmes of science and innovation. The Framework recently became a central element of EPSRC's research policy. It has supported key governance decisions by EPSRC concerning the first, contentious UK field trial of climate engineering technology. It was embedded in EPSRC's Delivery Plan and Doctoral Training Centres, and TSB's Synthetic Biology Roadmap, Industrial Feasibility and Innovation and Knowledge Centre programmes. It has been an important input into a restructuring by the European Commission of the European Research Area, underpinning its Horizon 2020 Strategy and Innovation Union.

Submitting Institution

University of Exeter

Unit of Assessment

Business and Management Studies

Summary Impact Type

Political

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration
Philosophy and Religious Studies: Applied Ethics

Transforming the project-based firm: creating effective commercial and innovation capability

Summary of the impact

Development of the UK construction industry was hampered by a focus on individual projects, with two drawbacks: limited transfer of lessons learned from one project to the next, and limited focus on systemic innovation and wider commercial opportunities.

Drawing on their research, our Innovation and Entrepreneurship Group helped construction companies — including Laing O'Rourke (LOR), Arup, and Mace — overcome these obstacles by adopting a `systems integration' model to capture and utilise lessons learned, and by developing Executive Education programmes to make project engineers aware of wider commercial and innovation issues. These improvements enhanced delivery of major projects such as the Olympic Park and Crossrail.

The Group changed firm behaviour, re-orientated project management practices, and translated lessons learned into organisational capabilities at LOR, Arup, and Mace.

Beneficiaries were the UK construction and consulting engineering sector, who as a result were better equipped to innovate and compete globally, and their clients, such as the UK Olympic Delivery Authority and Crossrail.

Submitting Institution

Imperial College London

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems
Commerce, Management, Tourism and Services: Business and Management

Knowledge Intensive Business Services (KIBS) as Innovators and Catalysts of Innovation in ‘Systems of Innovation’

Summary of the impact

Knowledge Intensive Business Services are a sub-set of business service firms that are now recognised as being especially innovative and dynamic and, more importantly, act as intermediaries and catalysers of innovation within wider `systems of innovation. As such, they largely complement the knowledge development and diffusion roles of universities and the public science base. Professor Ian Miles at the University of Manchester was the first to research Knowledge Intensive Business Services (KIBS) and their systemic roles, which have been recognised and adopted into industrial and innovation policies by the UK Government, the European Commission, the OECD, Tekes in Finland, and others.

Submitting Institution

University of Manchester

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

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