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Green and Lilley's research on the management of innovation within creative organisations, with a specific focus on people-centred and socio-technical systems design of digital technology, has benefitted two companies significantly through two knowledge-transfer partnerships. One company — Bulb - more than doubled its staff numbers from 8 to 18 and increased turnover from £700,000 to £1.2 million. This research contributed to the basis for a new company — CrowdLab - now worth £1.5 million. Both companies have been short-listed for a number of awards, one recently winning the 2013 Leicester Mercury Innovative Company category. The School has embraced the University's Knowledge Exchange provision to respond effectively to the Government's economic development agenda which has placed HEIs `centre stage' to deliver private-sector led innovation and economic recovery.
Professor Martin Charter has directed The Centre for Sustainable Design ® at UCA since 1999. During this time he has developed a body of research concerning sustainable and eco-innovation, and sustainable and eco-design, with a particular focus on organisational implementation within business. This has led to a widespread programme of dissemination and application to SMEs through funded projects, publications, consultancy and training. The specific beneficiaries of this research are the SMEs through these projects, guidance and training.
This case study describes the impact of research in Design Management and Product Design carried out by the Design Research Group at the University of Northampton in embedding design competencies in a number of British companies, particularly in the Northampton region through inter-related, collaborative Knowledge Transfer Partnerships (KTPs). This case study demonstrates how the research in Product Design and Design Management has benefited companies economically in adding value to the UK economy, and as a consequence of one particular KTP, significantly improving quality of life.
The Multiple Perspective Problem Framing (MPPF) model enables the complexity of the design process to be effectively addressed. Developed from research at Northumbria University, the MPPF has resulted in the development of commercially valuable Intellectual Property in exhibition, packaging and medical sectors. This case study focuses on one example in the exhibition sector, manufacturing and marketing of roller banners for exhibition by Eve Products Ltd. Since using the MPPF approach the company has created five new product ranges, increased turnover exceeding £1million and generated ten new jobs, with further benefits to its suppliers.
Design thinking has benefited the economic performance of business and particularly the creative industries, changed awareness of design in everyday life, and informed public policy. Users and consumers have benefited from wider understanding of the genesis of products and services and effects on their quality of life. Design thinking research has been instrumental in forming a new business sector that provides design thinking expertise as consultancy. It has changed the processes of designers and design practices, and fed into UK design education policy. Design thinking has crossed discipline boundaries; for example framing new methods and processes in software engineering.
Professor Follett's research in craft, design and business, developed through the AHRC-funded Past-Present-Future-Craft-Practice project[2,7], has identified the need for a national design centre. This research has led to the development of the V&A Dundee concept, a £45m centre for design opening 2016/17.
Follett established Design-in-Action, Knowledge Exchange Hub delivering an innovation network, with 450 SMEs and six new products by September 2013, creating a sustainable investment portfolio and "a model of innovation for the sector" — quote by the AHRC.
Impacts of this research consist of:
Work by Carmona et al has supported the national drive for better design in the built environment, helping to mainstream ideas about the importance of urban design and develop tools for design governance. A major strand of this research has focused on the use and potential of design codes in England, and has been a major contributor to their widespread adoption. As a result, by 2012, some 45% of local authorities and 66% of urban design consultants had used design codes.
The Centre for Design and Innovation (c4di) was a Knowledge Exchange project, which developed and explored new methods for bringing about alternative perspectives on how companies can innovate systems, processes, products and services. The Case Study is focused on changes in the culture and thinking within SMEs, resulting from design-led interventions supported by c4di. The project developed new critical approaches and methods of working with SMEs to support innovation through the application of visual methods and facilitated experiential workshops. The project also resulted in significant policy development within government funded innovation support programmes. (93)
This case study is based on research and impact of the development of creative systems and creative systems management to enhance professional in-house design capabilities of design and manufacturing companies through the use of new technologies. The research was conducted by Dave Henley and Rob Cooksey over the duration of several years (2008-2012) to develop the transferable application of design systems and management for SMEs. The research included three different Knowledge Transfer Partnerships (KTPs) with Fairfield Displays & Lighting Ltd., China Industries Ltd., and Tough Furniture Ltd. The research evidences impact in the development of the companies' creative capabilities through significant increases in turnover, employment and market penetration and a number of awards, as well as in public benefits such as social inclusion, community health and well-being.
The i~design research programme, which has been running in the University of Cambridge Department of Engineering (DoEng) since 2000, sought to understand population diversity in order to better inform design decisions for mainstream everyday products and services. Impact from this programme, since 2008, includes: skills embedded in companies through direct training of over 280 designers and design managers from industry; direct involvement in the improved design of more than 10 new products and services that have gone into production; educational resources for teaching Design and Technology trialled in nine secondary schools; over 800 wearable impairment simulators sold; and extensive web-based guidance, methods and tools for inclusive design accessed in over 170 countries.