Research carried out by the University of Reading's Department of
Typography & Graphic Communication into the design of information for
everyday reading has contributed to public services and policy making by:
— improving government communications and
— changing the use of design by non-specialists, particularly in
The Department's expertise has been used in areas where communication is
challenging (prisons and UK Jobcentres), benefiting disadvantaged user
groups. The Department of Typography's input to the communications of
GOV.UK and HMRC has benefited the UK public in contexts where poor design
decisions can prove costly to both individuals and government departments.
In addition, the Department's research-based exhibitions have spread
public understanding of information design, attracting specialists and
non-specialists and receiving significant coverage in the professional,
national and international press.
Since 2009, research has been undertaken into strategies, practice and
provision for active-ageing, specifically examining the mental and
physical health and well-being benefits of group activities on culturally
diverse older people. The main impact of this research has been the
establishment of twelve Movers and Shakers groups. This has
benefited approximately 500 older people. There are plans to establish
four more groups in Buckinghamshire, including a group for people with
learning disabilities. Outside of the County, interest in adoption of the
model has been expressed by Hillingdon Borough Council and by a housing
group operating in Hertfordshire.