Implementing User-designed Multimedia Learning Tools in Healthcare Contexts
Submitting Institution
University of NottinghamUnit of Assessment
Allied Health Professions, Dentistry, Nursing and PharmacySummary Impact Type
SocietalResearch Subject Area(s)
Medical and Health Sciences: Public Health and Health Services
Education: Curriculum and Pedagogy, Specialist Studies In Education
Summary of the impact
Research by the University of Nottingham's Education and Technology for
Health team has
benefited healthcare students, professionals, users, carers and
institutions both in the UK and
internationally by establishing a participatory methodology for
high-quality, sustainable multimedia
Reusable Learning Objects (RLOs). These learning tools are now used in 50
countries globally to
facilitate individual access to knowledge, enhance learning within
curriculums and deliver
continuing professional development, with feedback showing satisfaction of
up to 100% in some
nations. They are also being used to train healthcare professionals in
resource-poor countries,
further strengthening the University of Nottingham's role as a global
education provider.
Underpinning research
Reusable Learning Objects (RLOs) can be defined as short, self-contained
chunks of web-based
learning, each focusing on a specific topic, with multimedia components
such as audio, text,
images and video. Their ability to engage healthcare users in interactive
learning has earned
increasing recognition in recent years. Studies by the University of
Nottingham's Education and
Technology for Health team have established a participatory methodology
that leads to high-quality,
sustainable multimedia interventions designed to satisfy the growing need
to provide
excellent online educational materials and products that are based on
sound pedagogy and
research.
Professor Heather Wharrad (Reader 2006-2012; Professor of E-Learning and
Health Informatics
2012-present), Dr Richard Windle (Secondment to RLO Centre of Excellence
in Teaching and
Learning 2006-2011; Associate Professor 2011-present), Dr Joanne Lymn
(Associate Professor
2007-present) and Dr Holly Blake (Lecturer 2006-present) have led the
group's research into the
design and use of health-focused RLOs for the past decade, working with a
variety of institutional
partners to develop 180 freely available RLOs on an open website. The
nature of these RLOs has
been determined by areas of difficulty experienced by healthcare students
(e.g. evidence-based
practice, pharmacology, statistics) and areas of the curriculum requiring
regular reinforcement (e.g.
practice skills, study skills), as well as by end-users in a participatory
methodology that includes
peer review at various stages [1]. Stakeholder input is of major
importance in the success of RLOs
and accompanying research, as it ensures that content is strongly aligned
with need, that design is
appropriate to learning style and that ownership leads to extensive use
and reuse [1].
Various studies by the group have demonstrated the benefits delivered by
RLOs' flexibility,
accessibility and ability to allow users to go over material repeatedly.
Such advantages have been
shown to be of particular use to healthcare practitioners and students
interweaving their learning
around busy shifts and demanding courses. For example, research by Wharrad
and Lymn,
published in 2008, revealed how students' perceptions of their own
understanding of pharmacology
concepts increased substantially following the introduction of RLOs to
supplement the
pharmacology component of their course, with some respondents subsequently
implicating RLOs
in developing confidence in their prescribing abilities [2].
An independent study by Blake, published in 2010, highlighted nursing and
medical students'
different learning needs and the potential barriers to the effective use
of RLOs, including lack of IT
competence, technical difficulties and limited awareness of computer-based
learning aids [3].
Research by Wharrad and Windle, published in 2011, showed a significant
increase in the number
of students answering chemistry exam questions correctly following the
introduction of RLOs [4],
while a study by Wharrad, also published in 2011, highlighted RLOs'
ability to support students
struggling with meta-analysis [5].
As the effectiveness of RLOs became increasingly recognised through these
and other studies,
reuse extended beyond the University of Nottingham to reach a global
distribution of users. This
opened a research strand about the reuse of RLOs as open educational
resources (OERs),
focusing on gaining an understanding of OER reuse patterns and resulting
in the award of an Open
University Support Centre for Open Resources in Education (SCORE)
fellowship to Windle [6].
References to the research
Publications:
1. Wharrad, HJ, and Windle, R (2010) Case studies of creating reusable
interprofessional e-learning
objects, in Interprofessional E-Learning and Collaborative Work:
Practices and
Technologies, Bromage, A, Clouder, L, Gordon, F, and Thistlethwaite,
J (eds), IGI-Global
[Available on request]
2. Lymn, J, Bath-Hextall, F, and Wharrad, HJ (2008) Pharmacology
education for nurse prescribing
students - a lesson in reusable learning objects, BMC Nursing,
7(1), 2. doi: 10.1186/1472-6955-7-2 [Listed in REF2]
3. Blake, H (2010) Computer-based learning objects in healthcare: the
student experience,
International Journal of Nursing Education Scholarship, 7, article
16, doi: 10.2202/1548-923X.1939
4. Windle, R, McCormick, D, Dandrea, J, and Wharrad, HJ (2011) The
characteristics of reusable
learning objects that enhance learning: a case study in health-science
education, British Journal of
Educational Technology, 42, 811-823. doi:
10.1111/j.1467-8535.2010.01108.x [IF 1.313; Listed in
REF2]
5. Bath-Hextall, F, Wharrad, HJ, and Leonardi-Bee, J (2011) Teaching
tools in evidence-based
practice: evaluation of reusable learning objects (RLOs) for learning
about meta-analysis, BMC
Medical Education, 11:18. doi: 10.1186/1472-6920-11-18 [IF 1.41;
Listed in REF2; highly
accessed]
6. Windle, R, Wharrad, HJ, McCormick, D, Laverty, H, and Taylor, M (2010)
Sharing and reuse in
OER: experiences gained from open reusable learning objects in health, Journal
of Interactive
Media in Education. Available at http://jime.open.ac.uk/2010/04[Accessed 14 October 2013]
Grants:
Wharrad, HJ, and Garrud, P (University of Nottingham); Boyle, T (London
Metropolitan University);
and Leeder, D (University of Cambridge): Higher Education Funding Council
Centre for Excellence
in Teaching and Learning in Reusable Learning Objects, 2005-2010 - £3.3m +
£40,000 capital
funding
Wharrad, HJ, Timmons, S, Randle, J, Bath-Hextall, F, and Lymn, J:
Cross-sector development and
delivery of reusable learning objects to support life-long learning in
health sciences and practice,
Eduserv Foundation, 2005 — £152,000
Leeder, D (University of Cambridge); Wharrad, HJ, and Windle, R
(University of Nottingham); and
Morales, R (University of Cambridge): Sharing the LOAD — learning objects,
activities, designs,
JISC pedagogical design strand, 2006 - £58,000
Glazebrook, C, and Johnson, S (University of Leicester); and Beer, C,
Westwater-Wood, S, Budge,
H, and Wharrad, HJ (University of Nottingham): Development and evaluation
of a multimedia
parenting intervention to promote motor development in infants born very
premature (HOPON),
Action Medical Research, 2006 — £116,044
Ferguson, M (National Biomedical Research Unit for Hearing); and Wharrad,
HJ, Fortnum, H, and
Leighton, P (University of Nottingham): Evaluation of interactive videos
for hearing-aid users, NIHR
Research for Patient Benefit, 2010 — £235,000
Windle, R: One-year SCORE fellowship, awarded by JISC and Open
University, `Understanding
and supporting the reuse of OER with health sciences', 2011
Details of the impact
The participatory methodology established by the Education and Technology
for Health team's
research has led to an extensive and ever-expanding repository of
evidence-based RLOs [a].
These learning tools have benefited healthcare students, professionals,
users, carers and
institutions both in the UK and internationally.
Although created by the team and their collaborators for use within host
institutions, the RLOs were
released for non-commercial reuse from the outset. This decision was made
well before the
creation of Creative Commons Licensing regimes for educational resources
in 2007. Requiring no
password or complex technology, the RLOs are now accessed across all
continents and in around
50 countries. All have optional online evaluation forms that allow the
gathering of information about
their use, and these have been used to evidence their reach and
significance throughout the
impact period [b, c].
A detailed evaluation of 71 RLOs [b] analysed 13,217 respondents' forms
between May 2006 and
July 2013. Estimates from comparison with server logs suggests 1-2% of
users return evaluations,
which extrapolates to around 1,300,000 RLO users over this period.
Students were the largest
group (67%), with the other 33% being lecturers, nurses, doctors, users,
carers and the public.
97.9% (12,954 respondents) rated the RLO as "very helpful" or "helpful"
for learning a subject.
Satisfaction levels ranged from 96% in African respondents to 100% in
South American and
Caribbean and Middle East respondents. An analysis carried out as part of
Windle's SCORE
fellowship showed learners were most likely to redistribute the resources,
followed by educators
and healthcare professionals [c].
A wealth of feedback has evidenced the RLOs' role in enhancing knowledge
and confidence
among students. For instance, a user from Rutgers University, New Jersey,
commenting on the
Volume of Distribution RLO, remarked on June 18 2011: "I have a much
better understanding of
what is needed to obtain therapeutic drug levels. This was the easiest
online tool I found." A
student of medicinal chemistry at the University of Minnesota wrote on
January 5 2011: "It really
makes you think and understand the material. I have been very confused
after sitting through
lectures with my professor. This just explained VD [volume of
distribution] in about 15 minutes."
Other comments have included "I could go back and listen again until I
understood — you can't do
this in class" and "It was really helpful seeing the different stages on
screen rather just reading it
from a textbook — it helps the information sink in, because you can then
visualise it".
Practitioners have also provided significant positive feedback. For
example, referring to the
Improving Patient Safety — SBAR RLO, an honorary consultant surgeon
leading a hospital-wide
patient safety project at Barnet and Chase Farm Hospitals NHS Trust, North
London, wrote on
September 16 2010: "The group that have been looking at the teaching
materials available `off the
shelf' are very impressed with your e-learning module and would be keen to
make extensive use of
it." [d] An employee at RN Poison Control, Oregon Health Sciences
University, noted on April 17
2010: "VD [volume of distribution] has always been beyond comprehension.
This made it easy." An
anaesthetist at the University of Sydney, commenting on the Sensitivity
and Specificity RLO,
remarked on February 4 2012: "I find statistics difficult to grasp and
have always found so-called
`easy' statistical concepts such as sensitivity and specificity difficult.
Your programme, with its clear
and unambiguous instruction and clear graphics, has revealed all. Yes, it
is `easy' when taught
well. I never thought I would ever be able to teach these concepts, but
now I can — with
confidence." A member of staff at a learning disability service in Sligo,
referring to the Little Things
Make a BIG Difference RLO, said on April 13 2010: "This learning object
helped me to reflect on
many aspects of supporting service users, including communication, rights,
dignity, respect,
equality... and the visuals helped to highlight this."
Many service users have also praised the tools' effectiveness. One parent
of a child with autism,
commenting on the "Hello — My Name Is Tom" Learning Disability RLO, wrote
on September 6
2010: "As a parent, you can easily get lost in the heat of the moment and
feel that you are the only
one going through this... I would like to see a link to this site for
teaching staff at all our schools."
A number of follow-up studies have demonstrated how the team's
methodology has translated to
the healthcare sector to provide user-designed multimedia education
interventions for users and
carers, including HEAR-IT (Hearing Evaluation of Auditory Rehabilitation —
Interactive Tutorials),
which was carried out from January 2011 to May 2012 to address the 25-30%
non-use of hearing
aids. Participants took part in focus groups and workshops to develop
seven RLOs covering
educational and practical information on the use of hearing aids and how
the brain adapts. Users
of the RLOs were later found to have better knowledge of hearing aids and
communication and
scored significantly higher on practical hearing-aid skills [e].
Since 2013 RLOs focusing on clinical skills and biology have been used in
resource-deprived
countries. In Juba, South Sudan, in a project headed by a consultant
paediatric surgeon at
Oxford's John Radcliffe Hospital, they are being used on a portable device
to train students with no
broadband access [f]. In Malawi, in an initiative led by an emergency
department nurse from
Nottingham University Hospitals NHS Trust, they are being used to educate
health surveillance
workers [g].
Sources to corroborate the impact
a. List of RLOs developed by University of Nottingham Health E-Learning
and Media (HELM) team
based on research by Education and Technology for Health team [Accessed 15
October 2013]
http://www.nottingham.ac.uk/helm/resources/learning-objects/rlo-school.aspx
b. E-Learning Object Impact Study Report, prepared by external
consultant, July 2013
http://www.nottingham.ac.uk/helm/documents/elearning-object-impact-report.pdf
c. JISC SCORE Fellowship Final Report 2012
http://www.open.ac.uk/score/files/score/file/Richard%20Windle%20SCORE%20Fellowship%20Final%20Report%20Web%20Version.pdf
d. Individual beneficiary using Improving Patient Safety — SBAR RLO for
staff training (honorary
consultant surgeon at Barnet and Chase Farm Hospitals NHS Trust)
e. Research Lead, Habilitation for Hearing Loss, National Institute for
Health Research,
Nottingham Hearing Biomedical Research Unit
f. Individual beneficiary using pharmacology and skills RLOs in Juba,
South Sudan, for training
medical students (consultant paediatric surgeon, John Radcliffe Hospital,
Oxford)
g. Individual beneficiary using biology and skills RLOs with health
surveillance workers in Malawi
(emergency department nurse at Nottingham University Hospitals NHS Trust)