Revealing ‘Hidden Innovation’ to policy-makers led to changes in the UK government’s innovation policy
Submitting Institution
University of SussexUnit of Assessment
Business and Management StudiesSummary Impact Type
PoliticalResearch Subject Area(s)
Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration
Summary of the impact
Research by SPRU — Science and Technology Policy Research — at the
University of Sussex changed the way in which government records and
supports innovative activities and led to new policy measures, including
the Innovation Index, the Public Services Innovation Laboratory, the
Whitehall Innovation Hub and the Government Annual Innovation Report.
These policy initiatives address SPRU's research findings that innovation
was previously only narrowly conceived in policy, being seen as an
activity driven by commercial R&D. The new policies, which generate
benefits in both business and the public sector, are underpinned by SPRU
research that revealed areas of innovation in the economy previously
ignored, for example in innovation in the public sector and in the
creative industries.
Underpinning research
In 2006, SPRU researchers were invited by the National Endowment for
Science Technology and the Arts (Nesta) to co-produce a report [see
Section 3, R6] to underpin Nesta's new research programme in its aim to
influence the UK government's innovation policy. The SPRU team, led by
Paul Nightingale (Senior Research Fellow/Senior Lecturer) and Virginia
Acha (Lecturer, left Sussex in 2006), included Mike Hobday (Professor,
left SPRU in 2010), Pari Patel (Senior Research Fellow), Alistair Scott
(Research Fellow, left SPRU in 2006), Michael Hopkins (Research
Fellow/Senior Lecturer) and Caitriona McLeish (Research Fellow). The
report made the key argument that `A gap has opened up between the
practice, the theory, the measurement (and subsequently policies) of
innovation...and it can produce a misleading view of national innovative
performance' (Nesta 2006: 17). The report called for new metrics of
innovation in order to better support new innovation policies and enable
innovation to be better exploited across the whole UK economy. The term
`Hidden Innovation' was coined in the report (Nesta 2006: 5) to emphasise
how existing metrics overlooked innovations in many contexts.
The report drew on a substantial body of published academic research as
well as new research by SPRU authors (at the time awaiting publication in
academic journals). Some illustrative SPRU research contributions that fed
into the 2006 Nesta report on `The Innovation Gap' are described here.
In 1995/1996, Diana Hicks (Professor, at SPRU until 1999) and Sylvan Katz
(Research Fellow, left SPRU in 2002) published research [R1, R2] that
revealed the highly distributed nature of scientific research in the UK
economy and beyond — indicating that firms do in fact engage in
basic science and showing that significant amounts of research is
hospital-based (both findings were revealed by tracking academic
publications). Hicks and Katz (1996) used the term the `hidden research
system' to reflect the neglected status of hospitals in the UK
science-policy literature. This work influenced SPRU research studying the
emergence of genetic testing services in the NHS (see Hopkins 2006 [R4],
Hopkins and Nightingale 2006 [R3]). Hopkins and Nightingale reveal how,
during the second half of the twentieth century, three technologies (based
on advances in cytogenetics, biochemical genetics and molecular genetics)
supported the development of hundreds of distinct genetic testing services
in the UK's hospitals. Importantly, these diagnostic service innovations,
developed by hospital staff, are not detected by the traditional
indicators of innovative activity used to support policy formulation, e.g.
the European Commission's R&D scoreboard (described in Nesta 2006:
12), which counts, inter alia, patents, new product sales and
venture capital investments. The observation that service innovations
within the NHS are `Hidden Innovations', not detected by standard metrics,
is a key finding that supported impacts in UK government innovation policy
through publication of a case study in the report (Nesta 2006: 24-25). A
further case study drew on SPRU research (later published as Hopkins et
al. 2011 [R5]) showing how a series of UK engineering firms
contribute to design innovations in work for their UK and international
clients, but that the value they create for clients is not captured by
innovation metrics such as the Department of Trade and Industry's
Value-Added Score Board (Nesta 2006: 26-27). These case studies became
widely used exemplars of `Hidden Innovation' in Nesta's work to influence
government innovation policy, as discussed in the impact section.
References to the research
R1 Hicks, D. (1995) `Published papers, tacit competencies and
corporate management of the public/private character of knowledge', Industrial
and Corporate Change, 4(2): 401-424.
R2 Hicks, D. and Katz, J.S. (1996) `Hospitals: the hidden research
system', Science and Public Policy, 23(5): 297-304.
R3 Hopkins, M..M. and Nightingale, P. (2006) `Strategic
risk-management using complementary assets: organizational capabilities
and the commercialisation of human genetic testing in the UK', Research
Policy, 35(3): 355-374.
R4 Hopkins, M.M. (2006) `The hidden research system: the evolution
of cytogenetic testing in the National Health Service', Science as
Culture, 15(3): 253-276.
Outputs can be supplied by the University on request.
Details of the impact
SPRU research for Nesta directly influenced the policy agenda outlined by
the Department for Innovation, Universities and Skills in March 2008 in
the UK government White Paper Innovation Nation [see Section 5,
C1]. From the first page of the executive summary for Innovation
Nation (2008) the new emphasis of government innovation policy is
set forth as finding and supporting `Hidden Innovation' — a term that had
become widely disseminated in Nesta policy reports by this time [C2]. The
Innovation Nation White Paper emphasises how government policy
seeks to identify innovation outside those R&D-intensive sectors
traditionally associated with innovation (e.g. manufacturing sectors such
as aerospace and pharmaceuticals), and to support hidden innovation in a
wider range of industries — including services and creative industries —
and an emphasis on supporting innovation in the public sector [C1 cites
the Innovation Gap report on p.14]. A number of initiatives, influenced by
SPRU's research, resulted from the White Paper:
- The Innovation Index and its annual report (2009-present) provides a
new set of metrics for measuring and valuing innovative activities,
giving government broader measures on the productive sectors of the
economy based on investment in intangible assets rather than traditional
R&D spending measures (thus capturing investment in R&D
spending, advertising, market research, skills and training, design,
software development etc.).
- The Public Services Innovation Laboratory (2008-present) supports new
methods for uncovering, stimulating, incubating and evaluating
innovations in public services through a broad range of initiatives,
hosted at Nesta.
- The Whitehall Innovation Hub (2008-2010) was designed to create a
forum for the top 200 civil servants to develop strategies and discuss
implementation plans to transform government and open up possibilities
for public-service innovation and promote the dissemination of best
practice.
- The Government Annual Innovation Report (2008-present) is a
summary of government progress in supporting the agenda set out in Innovation
Nation.
Dr Michael Harris (former Research Director of Innovation Policy at
Nesta) states that `the Innovation White Paper announces the Innovation
Index including DIUS and BERR as partners, the Public Services Innovation
Laboratory, the Whitehall Innovation Hub, and a Government Annual
Innovation Report — all of which are unlikely to have happened (and in
their actual form) without the SPRU work. More broadly (which is to say
less directly but still in the same vein), there is the support for some
sectors that has continued in line with the much broader recognition of
innovation, for example the creative industry tax reliefs' [C3].
Harris' latter point on industry tax relief refers to HMRC tax relief on
production costs from animation and high-end TV programmes introduced in
2013, and a proposed tax relief on video games (currently delayed by EC
state aid provisions) — as distinct from tax relief on UK film production,
which predates `Hidden Innovation'. As indication of the potential value
of these new reliefs, the more-established film tax relief is associated
with growth of the industry (70 per cent of which is now dependent on the
relief) and is said to be worth £600m per year to the film industry [C4].
The policy impacts were achieved as a result of the dissemination of the
Hidden Innovation concept and the continued development of an empirical
evidence base by Nesta in the period 2006-2008. In particular, Nesta used
the SPRU case studies illustrated in the previous section as exemplars of
hidden innovation, for example at an OECD workshop on `Hidden Innovation'
[C5]. As a direct result of SPRU's contribution to the Innovation Gap
report, Nesta also funded a series of policy reports further exploring
Hidden Innovation [C2], which identify and characterise forms of `Hidden
Innovation' (2007), recognise innovation in sectors previously overlooked
by policy e.g. Hidden Innovation in the Creative Industries
(2008), and chart the importance of hidden user innovation by The New
Inventors (2008). The link with the SPRU research remains strong —
for example, Nesta's (2008) policy report on `Total Innovation'
still echoes clearly the SPRU research findings (see quote from Innovation
Gap in the research section above) but goes further in demonstrating a
receptive policy community: `Traditional indictors of innovation are based
largely on a model that is increasingly irrelevant...many forms of
innovation are neglected by this traditional linear model...Recently
policy has begun to recognise this hidden innovation' [C6 Nesta (2008:
5)]. The concept of hidden innovation remains a theme driving the analysis
of this stream of Nesta reports (see Nesta's China 2013 report,
albeit October 2013 is outside the REF impact period) and Nesta staff
estimate at least £2 million of policy initiatives such as the on-going Innovation
Index studies [C7] have been funded by Nesta as a result of SPRU's
work on `Hidden Innovation' [C8].
The cumulative result of the SPRU research, as well as the series of
Nesta projects that followed on the theme of Hidden Innovation, have
together achieved a substantial shift in the framing of innovation policy
in the UK, such that innovation is now understood to occur in more diverse
forms and locations, and policy can now be developed to foster this. The
text of the Innovation Nation White Paper makes clear the link to
Nesta's work, acknowledging that `Hidden Innovation is increasingly
important to the UK economy' [C1 Innovation Nation (2008: 14)] and
the executive summary cites the themes of Nesta's reports on Hidden
Innovation in motivating the policy measures it sets out, as follows:
`Other sources of innovation include the creative application of tried and
tested technologies and the role of design in developing innovative
products and services. Innovation is also not restricted to the private
sector — increasingly the public sector is called upon (often in
partnership with the private and third sectors) to innovate in design and
delivery of public services. ... Users are also increasingly innovating
independently or in collaboration with business or in the co-creation of
public services. Government policy needs to recognise these new sources of
innovation and in particular develop new instruments that drive demand for
innovation as well as its supply' [C1 Innovation Nation (2008:
4-5)]. This high level of influence on policy is an achievement
acknowledged publicly by Nesta in its own presentation of its work [C9].
Dr. Michael Harris (formerly of Nesta) recently wrote `SPRU's leading
work on this agenda was highly influential on Nesta's work but also
informed significantly the (then) Department for Universities, Industry
and Skills White Paper, Innovation Nation, in evidencing and
promoting a much broader and more diverse understanding of innovation
across the private and public sectors.... This represented a strong
example of synthesising, translating and disseminating many years of
innovation research to the policy community (especially through the
concept of "hidden innovation"), such that policy-makers' understanding
around innovation has developed as a result, including government's
recognition of innovation in the public sector and within government
itself' [C2].
Sources to corroborate the impact
C1 http://www.bis.gov.uk/assets/BISCore/corporate/MigratedD/ec_group/18-08-C_b.pdf
Innovation Nation is a UK Government White Paper on innovation
policy, discussing a raft of policies for the support innovation across
the UK economy. Recognising innovation beyond traditional
R&D-intensive industries was a landmark change in UK innovation
policy, and the report acknowledges the concept of `Hidden Innovation' as
being part of this reframing on the first page of the executive summary,
which also discusses innovation as occurring in the public sector. On page
7, the report sets out the government's broad support for Nesta's Innovation
Index — a broader measure for innovation, justified by the need to
capture a wider range of innovative activities than previously.
C2 http://www.nesta.org.uk/publications
This link provides access to Nesta policy reports including `Hidden
Innovation' (2007) and Hidden Innovation in the Creative
Industries (2008), the `New Inventors' (2008) and `Total
Innovation' (2008) as well as others, up to `China's Absorptive
State' (2013) which continue to use the term 'Hidden Innovation'.
C3 Email (16 October 2013) from Michael Harris, former Research
Director of Innovation Policy at Nesta.
C4
http://www.publications.parliament.uk/pa/cm201314/cmselect/cmcumeds/674/67408.htm
This is an extract from a select committee report detailing the benefits
of the film tax credit. This is used here as an illustration of the scale
of benefits that tax credits generate for industry in general.
C5/C8 http://www.oecd.org/sti/inno/oecdworkshoponhiddeninnovation29october2007.htm
This link shows that the slides that Nesta presented to the OECD workshop
prominently feature SPRU's examples of genetic testing and engineering
case studies, and continues the argument made in SPRU's report for Nesta
on `the Innovation Gap'.
C6
http://www.nesta.org.uk/library/documents/Report11%20-%20Total%20Innovation%20v7.pdf
Total Innovation is a Nesta policy report published in 2008. On
the first page of the executive summary this acknowledges the importance
of the Innovation Gap report in developing the concept of Hidden
Innovation, which is then used as a key concept for the Total
Innovation report's subsequent analysis. This is cited here as just
one example of a series of Nesta reports that built on SPRU research that
fed into the Innovation Gap.
C7
http://www.nesta.org.uk/publications/reports/assets/features/the_innovation_index
The Innovation Index website shows that the Innovation Index
was established as a novel metric of innovation to support government
policy, and has run several times annually since the pilot run in 2009.
C8 Email from Nesta staff
C9 http://www.nesta.org.uk/library/documents/A_Brief_History_of_NESTA.pdf
This is an 8-page history of Nesta's work since its foundation in 1998,
produced by Nesta. On page 5 the `Innovation Gap' report, authored
by SPRU researchers, is described as being Nesta's first innovation policy
report, and that this had been `influential' in leading government to
develop a broader framing for innovation policy.