All Players Onside: The Development and Application of the Biopsychosocial Approach to Reducing Sickness Absence and Work Disability Due to Back Pain
Submitting Institution
University of HuddersfieldUnit of Assessment
Social Work and Social PolicySummary Impact Type
HealthResearch Subject Area(s)
Medical and Health Sciences: Nursing, Public Health and Health Services
Psychology and Cognitive Sciences: Psychology
Summary of the impact
    McCluskey and Burton at the University of Huddersfield's Centre for
      Health and Social Care
      Research (CHSCR) have made significant contributions to bringing about a
      cultural shift in how
      back pain is viewed and treated. Our research has underpinned a new
      approach which replaces
      rest and reliance on healthcare with activity, positive attitudes and
      remaining at, or returning early
      to, work as the preferred responses to back pain. We have demonstrated
      that prompt recovery
      from back pain and continued work participation can best be addressed from
      a biopsychosocial
      perspective. Innovative interventions aimed at overcoming biopsychosocial
      obstacles have been
      based on evidence from our research which shows that key stakeholders,
      including individuals,
      employers, healthcare practitioners and members of the wider society, need
      to work together in
      order to support the occupational rehabilitation of people living with
      back pain.
    Underpinning research
    The case study fits into the Institute for Research in Citizenship and
      Applied Human Sciences
      research area of Long-Term Conditions, Cancer and Palliative Care (see
      REF5). It exemplifies
      impact derived from formulating, implementing and evaluating complex
      interventions aimed at
      tackling difficult health and social care problems (see REF3a). The
      underpinning research has
      been supported by £325,000 of research income earned in the period
      1999-2011, with funding
      received from, among others, the Health and Safety Executive, the
      Department of Work and
      Pensions, The Association of British Insurers, BackCare and Bupa.
    Back pain is a leading cause of sickness absence in industrialised
      nations, resulting in significant
      healthcare costs and benefit payments. It has considerable negative
      impacts on individuals,
      employers and society as a whole, leading to reduced quality of life, lost
      production, and poverty
      arising from worklessness. Research led by Burton from the University of
      Huddersfield, much of
      which was located in its Spinal Research Unit, has demonstrated that these
      negative outcomes
      can be avoided for a large number of people experiencing back pain by
      addressing psychosocial
      factors acting as obstacles to work participation, such as pessimism about
      recovery prospects.
      These barriers to occupational rehabilitation derive from underlying
      attitudes and beliefs shaped by
      the social environment. Findings from an initial studya
      undertaken in 1997-98 demonstrated that a
      simple leaflet providing evidence-informed advice to workers with back
      pain could create a positive
      shift in beliefs and a concomitant reduction in sickness absence.
    Building on these findings, in 1999 Burton and McCluskey conducted a
      large, psychosocial
      workforce survey, along with a controlled trial of an innovative
      evidence-based psychosocial
      intervention for workers with back pain. Findings identified the
      psychosocial factors which were
      particularly associated with sickness absence and demonstrated that an
      early demedicalised
      approach could reduce work loss. Importantly, it was shown that all the
      key players need to work
      together to encourage and support early return to work. The research thus
      highlighted the benefits
      of targeted, evidence-based information and adviceb, c, d.
    Subsequent commissions were received from the Department for Work and
      Pensions (£55,000,
      2005-2006) and the Association of British Insurers (£52,000, 2007-2008) to
      develop evidence-based
      principles and practice for tackling work disability due to common health
      problems, including
      back pain. For the first time, it was shown that work has a positive
      effect on health and wellbeing,
      and that promoting work participation improves health outcomese,f.
      These findings pointed to an
      important role for GPs in addressing the potential of patients living with
      back pain to sustain
      employment.
    From 2010, our research moved on to examining the wider psychosocial
      obstacles to work
      participation for those with persistent back pain, exploring the illness
      perceptions of 'significant
      others' such as spouses and partners, close family membersg.
      Grant awards from BackCare and
      the Bupa Foundation (£40,000, 2010-2011) funded this research. Findings
      from this extension to
      our previous work have demonstrated how the negative beliefs of others can
      reinforce pessimistic
      attitudes about the potential for recovery of the person living with back
      pain, and thereby validate
      incapacity. The research also showed, conversely, ways in which positive
      beliefs can facilitate
      return to work and continued work participation. The findings add further
      weight to our efforts to
      reduce the adverse physical, mental and social effects associated with
      worklessness and
      unnecessary incapacity.
    References to the research
    
a Burton, A.K., Waddell, G., Tillotson, K.M., and Summerton,
      N. (1999) Information and Advice to
      Patients with Back Pain Can Have a Positive Effect: A Randomised
      Controlled Trial of a Novel
      Educational Booklet in Primary Care, Spine, 24, 2484-2491.
     
b Bartys, S. (now McCluskey), Burton, A.K., and Main, C.J.
      (2005) A Prospective Study of
      Psychosocial Risk Factors for Absence Due to Musculoskeletal Disorders —
      Implications for
      Occupational Screening, Occupational Medicine, 55, 375-379.
     
c Supporting grant awarded to authors, Obstacles to Recovery
      from Musculoskeletal Disorders in
      Industry. Health and Safety Executive, 1999-2003, £177,500.
    
d McCluskey, S., Burton, A.K., and Main, C.J. (2006) The
      Implementation of Occupational Health
      Guidelines Principles for Reducing Sickness Absence Due to Musculoskeletal
      Disorders,
      Occupational Medicine, 56, 237-242.
     
e Waddell, G., and Burton, A.K. (2006) Is Work Good for
        Your Health and Wellbeing? London:
      The Stationery Office.
     
f Waddell, G., Burton, A.K., and Kendall, N.A.S. (2008): Vocational
        Rehabilitation — What works,
        for Whom and When? London: The Stationery Office.
     
g McCluskey, S., Brooks, J., King, N., and Burton, A.K. (2011)
      The Influence of `Significant
      Others' on Persistent Back Pain and Work Participation: A Qualitative
      Study of Illness
      Perceptions, BMC Musculoskeletal Disorders, 12, 236 (Highly
      Accessed).
     
Details of the impact
    In 2011 Burton was awarded an OBE for services to occupational
      healthcare. The award was
      given in recognition of the significant contribution of the documented
      research with respect to
      promoting successful return to work for people living with back pain. The
      Chief Medical Adviser
      and Director for Health and Wellbeing at the Department of Work and
      Pensions has stated that our
      overall programme of research has "fundamentally underpinned the
        development of the health and
        work agenda over the last 6 years"1. Referring to a
      crucial shift in public beliefs and growing
      recognition of the need to involve all `key players', the editor of The
      BackLetter which is published
      in the USA summarised the impact of the research as follows2.
    As editor of the BackLetter, my job for the past twenty years has been
        to follow the evolution of
        back pain research and the impact of the back pain and back pain-related
        disability crisis on
        societies around the world. The role of Kim Burton and the Spinal
        Research Unit at the University
        of Huddersfield in the evolution of modern thinking about low back pain
        cannot be overestimated.
        In my view, this unit is one of the three or four most influential back
        pain and spinal research
        groups on earth—key participants and innovators in the modern "Back Pain
        Revolution." In the
        traditional medical approach to low back pain, back pain was interpreted
        as a signal of disease or
        injury, usually attributed to the physical stresses of work. The medical
        prescription for these
        injuries—rest and inactivity until the injury healed and pain abated—
        proved to be disastrous,
        removing millions of workers around the world from health-enhancing
        employment to the sad fate
        of permanent disability, at huge expense and productivity losses to
        national economies. Burton and
        colleagues at the University of Huddersfield—along with key
        collaborators around the world— have
        helped overthrow this traditional medical approach to back pain in favor
        of a much more flexible
        and practical biopsychosocial model. They have altered perceptions about
        the nature and course
        of back pain and its relationship with physical stresses and work. They
        have identified the most
        important obstacles to recovery and return-to-work, barriers which have
        strong psychological and
        social underpinnings. They have helped ordinary people, healthcare
        providers, and society learn to
        recognize these obstacles and move past them. They have re-energized the
        concept of
        rehabilitation. They transformed it from a second stage process that
        occurs after healing is
        complete into an activating intervention that occurs in the early days
        after the onset of a potentially
        disabling common health problem—when it is still possible to overcome
        minor obstacles that might
        otherwise morph into major barriers to recovery and return-to-work. In
        their various studies,
        articles, and contributions to reviews and guidelines they have
        communicated their knowledge
        effectively at multiple levels—in language everyone can understand. For
        ordinary people and
        employees around the world, The Back Book has become the world`s most
        widely circulated
        evidence-based educational aid on low back pain. And there are now
        mirror editions of The Back
        Book approach in multiple health areas. Burton and colleagues have
        contributed to the ground-breaking
        RCGP Clinical Guidelines for the Management of Acute Low Back Pain, the
        Occupational
        Health Guidelines for the Management of Low Back Pain at Work, the
        European Guidelines on
        Back Pain—including the seminal European Guidelines for Prevention in
        Low Back Pain, which
        Burton chaired. And they have not restricted their research and
        practical solutions to the narrow
        area of back pain. They have applied the knowledge from intensive back
        pain research to many
        other common health problems and the psychological, social and economic
        obstacles they create.
        While this is a group with strong scientific credentials they are very
        definitely not ivory tower
        scientists. They are a hands-on, roll-up-the sleeves group interested in
        developing practical
        solutions for ordinary people grappling with illness and disability in
        the complexities of real world
        settings.
    The importance of this research, which has highlighted the need to tackle
      biopsychosocial
      obstacles to achieve timely recovery from back pain, has been recognised
      by the BUPA
      Foundation through their annual Health at Work Awards in 2005 and 2008.The
      most prominent
      example of the underpinning research being directly communicated to
      individuals with back pain is
      The Back Book, a leading educational resource which has sold over 3
      million copies since it was
      published in 19963. Originally developed from Burton's
      pioneering studya of how a change in
      beliefs could impact on sickness absence due to back pain, it has been
      translated into more than
      20 languages and continues to be used and requested by healthcare
      services, workers
      compensation systems and insurers in various countries. It is endorsed
      by The Association of
      British Spine Surgeons for acute back pain4. Their website
      states that: "The 2017Back Book' has been
        shown in a randomized controlled trial to assist in giving the right
        message at an early stage. Many
        Health Centers and Hospitals will have it, if not, it can be obtained
        from The Stationery Office by
        post. Simply click on the picture of the book for a direct link if you
        would like a copy".
    The key recommendation from our work, that remaining in work and
      returning early to work are
      generally beneficial for health, has become a pivotal message underlying
      major policy initiatives. It
      was drawn on by the UK National Director for Health and Work, Dame Carol
      Black, in her 2008
      report Working for a Healthier Tomorrow5. Citing
      Waddell and Burtone, the report says, (page 21):
      "In particular, the recent review 2017Is Work Good for Your Health
      and Well-Being?'e concluded that
        work was generally good for both physical and mental health and
        well-being ... Overall, the
        beneficial effects of work were shown to outweigh the risks and to be
        much greater than the
        harmful effects of long-term worklessness or prolonged sickness absence.
      This approach was
      endorsed by the UK Government and this support was confirmed6
      in a 2013 update by the
      Department for Work & Pensions and HM Treasury. It was endorsed in the
      2009 NICE guidance
      for reducing sickness absence and unemployment; and in the
      Government-commissioned 2011
      report Health at Work: An Independent Review of Sickness Absence7.
      The wide influence of our
      research on current health and work policy, and its implementation into
      practice, has been
      confirmed by the Chief Medical Adviser and Director for Health and
      Wellbeing at the Department
      for Work and Pensions: "These reviews are widely quoted across the
        public and private sectors,
        the academic community, internationally and by Government Ministers"1.
    Because of our research expertise concerning the beliefs and attitudes of
      the `key players', we
      were commissioned to prepare guidance for GPs on the importance of work to
      health, and on how
      they should advise their patients to encourage work participation rather
      than incapacity. This
      guidance was sent to all UK GPs in 2010 to coincide with the introduction
      of the FitNote8 which
      replaced traditional incapacity certification; and was incorporated into
      the related National
      Education Programme for GPs, run by the Royal College of General
      Practitioners in 2010-11.
      Burton and colleagues have produced a range of widely-read leaflets
      guiding professionals
      associated with occupational rehabilitation. For example, their leaflet Work
          & Health: Changing
          How We Think About Common Health Problems in Health Care in the
          Workplace and in Society
      "challenges how you think about health at work, and offers ideas on
        what you should and should
        not do — based on new scientific evidence about what is good for workers
        themselves", drawing on
      the underpinning original research and research syntheses outlined above.
      Another leaflet,
      Advising
          Patients About Work: Evidence Based Approach For GPs offers
      guidance to GPs about
      helping patients to return to, or stay in, work. The underpinning research
      demonstrated that they
      can play a critical role in this respect.
    The influence of our work promoting the beneficial effects of an early
      return to work can also be
      seen further afield. The Chief Medical Advisor to the Irish Department of
      Social Protection has
      credited our research with "profoundly influencing the policy and
        operational aspects pertinent to
        early intervention measures resulting in the reduction of progression of
        acute common health
        problems to a state of chronic disability and dependence on long term
        illness benefits and job loss.
        All are beneficiaries, the patient/worker (with better health outcomes),
        the employer (with reduced
        absenteeism and higher production) and the taxpayer (with reduced cost
        of illness benefit)".8 Our
      research has influenced practice in workers' compensation systems in
      Australia. The Chair of the
      Australian Faculty of Occupational and Environmental Medicine Policy and
      Advocacy Committee
      stated that "The body of work regarding management of back pain from
        the University of
        Huddersfield has led to change in the way doctors and health
        practitioners are educated, both in
        Victoria and across Australia. In 2011, the Australasian Faculty of
        Occupational and Environmental
        Medicine released a position statement 2017Realising the Health Benefits
        of Work` which relied heavily
        on the research of the University of Huddersfield and has led to better
        management of people out
        of the workforce due to health problems"9.
    This strand of the underpinning research concerned with the role of
      significant others in
      occupational rehabilitationg for people with back pain has
      already generated local, national and
      international media interest, including articles in the Huddersfield
          Examiner (March 2011),
      Osteopathy Today (November
      2011), the American Pain Academy's e-newsletter
      (June 2012) and
      MDLinx Orthopedics News (February 2013). McCluskey has been
      invited to present findings from
      this strand of the research to pain management clinicians and occupational
      health professionals
      both nationally and internationally.
    Sources to corroborate the impact 
    1 Factual Statement 1 by the Chief Medical Adviser and
      Director for Health and Wellbeing at the
      Department of Work and Pensions.
    2 Factual statement 2 by a member of the Board of Editors on
      the Cochrane Back Review Group,
      Canada.
    3 Burton, K., & Waddell, G. (2002) The Back Book.
      London: The Stationery Office.
    4 Current endorsement
      for The Back Book from the Association of British Spine Surgeons
      (BASS)
      on their website.
    5 Black, C. M. (2008) Working for a Healthier Tomorrow:
      Dame Carol Black's Review of the Health
        of Britain's Working Age Population. London: TSO Shop.
    6 Department for Work & Pensions and HM Treasury policy
      statement, 2013, Helping
          People to
          Find and Stay in Work.
    7 Black, C. D., & Frost, D. (2011). Health at Work:
      An Independent Review of Sickness Absence.
      London: TSO Shop.
    8 Department for Work and Pensions (2010) Getting
          the Most Out of the Fit Note: Guidance for
          GPs.
    9 Factual Statement 3 by the Chief Medical Advisor to the
      Irish Department of Social Protection.
    10 Factual Statement 4 by the Chair of the Australian Faculty
      of Occupational and Environmental
      Medicine Policy and Advocacy Committee.