Identifying evidence-based competences for delivering behavioural support in the English Stop Smoking Services to enhance service quality on a national scale
Submitting Institution
University College LondonUnit of Assessment
Psychology, Psychiatry and NeuroscienceSummary Impact Type
PoliticalResearch Subject Area(s)
Medical and Health Sciences: Public Health and Health Services
Summary of the impact
Research carried out by Professor Susan Michie and colleagues led to the
establishment of the NHS Centre for Smoking Cessation and Training (NCSCT)
in 2009 to improve the quality of national stop smoking service provision.
The team won the Department of Health contract to form the NCSCT which has
led to important quality improvements as demonstrated by increases in
knowledge and skills of practitioners, and improvements in success rates.
It is estimated that to date the NCSCT has been responsible for an
additional 7,500 smokers stopping long-term, saving an estimated 6,500
life years at an incremental cost of less than £500 per life year gained.
Underpinning research
The impacts reported here stem from research commissioned by the
Department of Health and led by Michie, published in 2009. The study was a
systematic literature review of interventions to increase physical
activity and healthy eating in which the first reliable taxonomy of 26
behaviour change techniques for specifying intervention content was
developed [1]. This and subsequent taxonomies of techniques to
change other health-related behaviours, published by Michie, are now
widely used to develop interventions to help promote healthy lifestyles
and to train and assess practitioners employed by the NHS to help people
improve health-related behaviours. By combining the application of these
taxonomies with statistical techniques of meta-regression and multi-level
modelling, Michie and colleagues have been able to identify key "active
ingredients" in complex interventions [1, 5]. Reliable taxonomies
of the behaviour change techniques used in both individual and group
behavioural support for smoking cessation were developed by the research
teams of Michie and Professor Robert West in 2009-2010 [2, 3].
This enabled a fine-grained description of treatment protocols and current
practice, demonstrating wide variations in both.
To reduce the wide variation in practice across the 150 NHS Stop Smoking
Services, the Department of Health established the NHS Centre for Smoking
Cessation and Training (NCSCT) in 2009. UCL won the £3m tender, led by
Michie, West and McEwen (Principal Researcher). Central to this award was
the systematic, taxonomy-based method for identifying effective behaviour
change techniques that would form the basis of the competences, learning
outcomes, Standard Treatment Plan and national training curriculum of the
NCSCT. To quote from the tender to the Department of Health, "Susan
Michie, in collaboration with Robert West, has recently completed an
analysis of NHS smoking cessation services across England, based on a
taxonomy of techniques she has developed."
The taxonomic method enabled the identification of the component
techniques of behavioural support associated with successful outcomes.
This was done in two ways. The first was to specify the reported
interventions in trials within Cochrane Collaboration systematic reviews
of behavioural support for smoking cessation in terms of component
behaviour change techniques, and analyse their associations with
effectiveness [4]. The second was to specify the treatment
protocols of the Stop Smoking Services across England in terms of
behaviour change techniques and analyse their associations with the
one-month, carbon monoxide validated quit rates, using the Department of
Health's national database [5]. The 16 effective behaviour change
techniques thus identified have formed the basis of the national knowledge
and skills training programme, delivered both online and in face-to-face
courses.
The taxonomic method has enabled the fine-grained translation of research
evidence into practice and the evaluation of the extent to which this has
been successful. A national evaluation of the face-to-face courses
conducted in 2011 has demonstrated that practitioners' confidence in their
competence to deliver the core behaviour change techniques increased for
all 16 techniques [6].
References to the research
[1] Michie S, Abraham C, Whittington C, McAteer J, Gupta S. Effective
techniques in healthy eating and physical activity interventions: a
meta-regression. Health Psychology. 2009 Nov;28(6):690-701. http://dx.doi.org/10.1037/a0016136
[2] Michie S, Hyder N, Walia A, West R. Development of a taxonomy of
behaviour change techniques used in individual behavioural support for
smoking cessation. Addictive Behaviors. 2011 Apr;36(4):315-9. http://dx.doi.org/10.1016/j.addbeh.2010.11.016
[3] West R, Evans A, Michie S. Behaviour change techniques used in
group-based behavioural support by the English Stop-Smoking Services and
preliminary assessment of association with short-term quit outcomes.
Nicotine and Tobacco Research. 2011 Dec;13(12):1316-20.
http://dx.doi.org/10.1093/ntr/ntr120
[4] Michie S, Churchill S, West R. Identifying evidence-based competences
required to deliver behavioral support for smoking cessation. Annals of
Behavioral Medicine. 2011 Feb;41(1):59- 70. http://dx.doi.org/10.1007/s12160-010-9235-z
[5] West R, Walia A, Hyder N, Shahab L, Michie S. Behaviour change
techniques used by the English Stop Smoking Services and their
associations with short-term quit outcomes. Nicotine and Tobacco Research.
2010 Jul;12(7):742-7. http://dx.doi.org/10.1093/ntr/ntq074
[6] Brose L, West R, Michie S, Kenyon J, McEwen A. Effectiveness of an
online knowledge training and assessment programme for Stop Smoking
Practitioners delivered by the NHS Centre for Smoking Cessation and
Training (NCSCT). Nicotine and Tobacco Research. 2012 Jul;14(7):794-800. http://dx.doi.org/10.1093/ntr/ntr286
Key research grants arising from the research:
Michie S, West R, McEwen A. (joint PIs). NHS Centre for Smoking Cessation
and Training. Department of Health. 2009-12. £2,967,354
Michie S, Johnston M, Abraham C, Francis J, Hardeman W and Eccles M.
Methods for strengthening evaluation and implementation: specifying
components of behaviour change interventions. Medical Research Council.
2010-3. £509,200
Johnson A, Hayward H, King M, Michie S, Raine R. NIHR School for Public
Health Research (UCL). National Institute for Health Research. 2012-7.
£2,150,000
West R, Michie S, McNeill A, Aveyard P. Smoking cessation: population and
clinical approaches. Cancer Research UK. 2012-7. £1,655,000
Britton J, 22 co-applicants including Michie S. The UK Centre for Tobacco
and Alcohol Studies (UKCTAS). Medical Research Council. 2013-8. £3,523,631
Details of the impact
The NHS Centre for Smoking Cessation and Training (NCSCT), based at UCL,
was set up in 2009 as an academic-NHS partnership in order to maximise the
rate of uptake of research findings by the NHS Stop-Smoking Services. The
aims of the NCSCT are "helping [smoking cessation practitioners] provide
high quality stop smoking support based on the most up-to-date evidence
available" and "to research and disseminate ways of improving the
provision of stop smoking support" [a]. Michie and West, two of
the three Directors, have led the research providing evidence for best
practice within the NHS Stop-Smoking Services. These services now treat
some 700,000 smokers each year and are the single largest life-saving
treatment service in the NHS, preventing an estimated 12,000 premature
deaths each year. The Tobacco Programme Manager at the Department of
Health has praised the impact of the research underpinning the work of the
NCSCT: "The research by UCL has contributed significantly to positively
changing clinical practice nationally in what is a hugely important
preventive health service treating some 700,000 people each year. The
research provided the basis for establishment of the NCSCT and the
content of its training and assessment programme which currently has
more than 12,000 registered practitioners. The research is also
important to informing clinical practice internationally as well in an
area where the UK is seen as a leader" [b].
1. Impacts on government policy
The impact of this research has been maximised by close collaboration
with the Department of Health and practitioners and commissioners for the
NHS Stop Smoking Services. This has taken the form of consultation and
dissemination meetings, regular emailed briefings and web updates, surveys
and high profile events at national and international conferences.
Evidence of the impact of the research via the NCSCT comes from its own
research (e.g. [6]), key national documents and testimonials from
leading policy-makers. For example, the Department of Health's 2010
Tobacco Control Strategy, "A Smokefree Future: A Comprehensive Tobacco
Control Strategy for England" refers to the NCSCT as core to several of
its aspects [c]. See for example:
"We will continue to support the development and implementation of the
NHS Centre for Smoking Cessation and Training (NCSCT) as the
benchmarking organisation for clinical competence and standards for NHS
Stop Smoking Services advisers" (p.50).
"Treatment effectiveness rates are variable across the country and
this is not only due to variations in levels of addiction or
deprivation. Access rates also vary across the country, often due to
local demographics of different socio-economic and black and minority
ethnic groups. The work of the NCSCT and other partners will help PCTs
ensure that this variation is only due to clinical need." (p.49).
"We will work with the NCSCT to develop and implement cessation
packages and care pathways for smokeless tobacco users" (p.50)
"The Government already produces a range of supporting documents and
tools to ensure that local areas have the skills and capabilities they
need to deliver comprehensive local tobacco control measures. The NHS
Centre for Smoking Cessation and Training (NCSCT), launched in 2009,
provides direct support to the areas that most need it." (p.65).
Michie was called as a witness to the House of Lords Science and
Technology Committee's 2011 Inquiry, Behaviour Change, where she was
questioned about the NCSCT as an example of evidence-based impact [d].
The NCSCT was singled out for praise as an "example of evidence- based
policy" with its success attributed to it having been "developed
by, or in consultation with, academics with expertise in changing
behaviour" (p.20). The NCSCT was presented as an example of
evidence-based policy in Box 1 of the report (p.20).
2. Impacts on commissioning
The NCSCT runs annual surveys of those working in the Stop Smoking
Services. In 2012, 78% of commissioners who responded stated that they
require that the services they commission have practitioners who are NCSCT
certified. Managers of stop smoking services were asked if the NCSCT
training courses and resources had improved their staff's practice. On a
5-point scale from `1 — not at all' to `5 — extremely', the modal response
(35%) was `4 — very much', followed by `3 — moderately (29%) [e].
3. Impacts on professional training
The research reported here has formed the basis of the national,
consensually determined set of competences for smoking cessation
practitioners adopted by the NHS. This, in turn, has formed the basis of
the Standard Treatment Programme and learning outcomes guiding the
development of the first ever national training curriculum for
practitioners [f]. This research has also formed the basis for the
certification of Stop Smoking practitioners and accreditation of service
providers. Between 2010 and 7 May 2013, 20,856 trainees have registered
for the two stages of training: the internet (knowledge) and face-to-face
(skills) training. 11,791 have passed the Stage 1 formal assessment and
are Stage 1 certified practitioners and 5,878 have passed the Stage 2
formal assessment and are fully certified practitioners. Initial
evaluation has demonstrated positive effects on knowledge and
self-reported competences and confidence [6].
4. Impacts on practitioners and services
In 2012, 1,223 practitioners rated the extent to which the NCSCT training
and resources had improved their practice: The modal response, 34.0%, was
`very much', with 15.2% responding "extremely", 23.6% "moderately", 12.8%
"a little bit" and 3.5% "not at all". Biochemically verified success rates
available across 147 services for two years before the introduction of
NCSCT training (2008-10) and one year after (2011-12) suggests NCSCT
training has had an effect. The average success rates improved by nearly
2% for all services. The magnitude of the improvement for each service was
predicted by the number of practitioners who attended the NCSCT face-to-
face (skills) training while adjusting for the number of practitioners
trained online (knowledge). A clear dose-response relationship was found
between the number of practitioners trained and the improvement in success
rates.
5. Impacts on health
The NCSCT was established to reverse the decline in quit rates and reduce
the wide variability across local services. The three years prior to
establishment of the NCSCT (2005/6 to 2008/9) saw a 4% fall in
biochemically verified four-week quit rates in the services nationally. In
the 3 years following establishment of the NCSCT (2008/9 to 2011/12) the
quit rates rose by 6%. Variance in quit rates across the 151 services
reduced by 31% between 2008/9 and 2011/12 [g].
With any before-after evaluation one can never be sure that changes are
attributable to an intervention. As far as one can tell there were no
other national events occurring at the time that could account for the
reversal but it is prudent to consider a range of possible degrees of
attribution. If all of the increase in quit success over the first three
years of operation of the NCSCT was attributable to its operation, based
on a known 70% relapse rate from 4 weeks to 12 months and 20% of the
remained thereafter, its first three years of operation is estimated to
save 21,500 life years: 6,500 after discounting at 3.5% per year as
recommended by NICE. With the cost of the NCSCT over the first 3 years of
£3 million, the estimated cost per discounted life year saved is less than
£500. If only half of the improvement in quit rates was attributable to
the NCSCT it would have saved 3,250 discounted life years at a cost per
life year of less than £1,000. The NICE threshold for value for money is
£20,000 per quality-adjusted life year gained.
Sources to corroborate the impact
[a] http://www.ncsct.co.uk/index.php
[b] Email 29 July 2013. Copy available on request.
[c] Department of Health (2010). A Smokefree Future: A Comprehensive
Tobacco Control Strategy for England. Department of Health.
http://webarchive.nationalarchives.gov.uk/20100509080731/http://dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/@ps/documents/digitalasset/dh_111789.pdf
[d] House of Lords Science and Technology Committee (2011). Behaviour
Change, Second Report of Session 2010-12, HL 179, The Stationery Office.
http://www.publications.parliament.uk/pa/ld201012/ldselect/ldsctech/179/179.pdf
[e] NCSCT final report to Department of Health. See Website: www.ncsct.co.uk/
[f] http://www.ncsct.co.uk/pub_training.php
[g] http://www.ncsct.co.uk/publication_statistical-reports.php