Reducing delays in accessing care for patients with a new onset of rheumatoid arthritis
Submitting Institution
University of BirminghamUnit of Assessment
Clinical MedicineSummary Impact Type
HealthResearch Subject Area(s)
Medical and Health Sciences: Clinical Sciences, Public Health and Health Services
Summary of the impact
Rheumatoid arthritis (RA) is a common destructive joint disease, causing
pain and swelling, affecting 1 in 100 people. Work conducted by the
University of Birmingham's Rheumatology Research Group has shown that
early diagnosis is important, as the first few months represent a critical
therapeutic window during which treatment can significantly improve health
outcomes, increasing the chances of achieving disease remission and
reducing the rate of progressive joint damage. The group have demonstrated
that there are significant delays in patients making initial contact with
their GP, which leads to delays in referral to a Rheumatologist and
starting treatment; this situation has been shown to be worse in patients
of South Asian origin. The outcome of the work has been incorporated into
national policy documents and clinical guidance material and has
underpinned a patient focused campaign to raise awareness of the disease
and the need for early diagnosis.
Underpinning research
The work described in this case study was conducted by the Rheumatology
Research Group, in the School of Immunity and Infection at the University
of Birmingham, within their research strand focussed on management
pathways for patients with new onset RA. The work was led by Professor
Karim Raza (Professor of Clinical Rheumatology, at UoB from 2004) with
support from clinical colleagues: Professor Chris Buckley (Arthritis
Research UK Professor of Rheumatology, at UoB from 1996) and Dr Andrew
Filer (Clinical Senior Lecturer in Rheumatology, at UoB from 2006).
Qualitative aspects were supported by Ms Kanta Kumar (NIHR Doctoral
Research Fellow, UoB from 2009), Dr Rebecca Stack (Postdoctoral
Researcher, UoB from 2010) and Dr Karen Shaw (Birmingham Research Fellow,
UoB from 2005); Kanta Kumar led aspects of the work focussed on access to
care for patients from South Asian backgrounds. This case study is
underpinned by primary research in three areas:
The importance of treating RA early:
The first few months of clinical disease represent a therapeutic window
during which intervention leads to significantly improved outcomes,
increasing the chances of achieving remission and reducing the rate of
progression of joint damage (1). Work conducted in 2009 and 2010 by the
Rheumatology Group in Birmingham, in collaboration with the University of
Leiden, has contributed to a body of international data showing that early
treatment, within the first 12 weeks of the onset of clinically apparent
symptoms, is associated with a reduced rate of damage to bone and
cartilage in the joint, therefore highlighting the benefit of early
treatment of RA (1).
Identifying the problem: reasons why many patients with RA are
treated late in the UK:
Whilst treatment within the first 12 weeks is associated with optimal
outcomes, research conducted by the same group in Birmingham between 2004
and 2010 has shown that the median delay in access to specialist care
where treatment is initiated is 23 weeks. The work has highlighted that,
in the UK, the majority of the delay in getting to see a Rheumatologist
and starting treatment is due to delay on the part of the patient in
making an initial appointment to see their GP, with the median delay being
12 weeks. Delays on the part of GPs in referring, and on the part of
Rheumatologists in seeing patients once a referral has been received, are
shorter (2-4). Furthermore, the patient delay was significantly longer (24
weeks) in patients of South Asian origin (4). A parallel international
study led by Prof Raza at the University of Birmingham within the EU
funded AutoCure consortium (www.autocure.org),
showed that delays at the level of the patient were also important
contributors to total delay in assessment in a number of other European
countries including Sweden, Switzerland and the Czech Republic (3).
Informing the solution: approaches to reducing patient delay in the
UK:
In order to reduce patient delay, the reasons underlying it need to be
understood. The same group in Birmingham have carried out primary
qualitative work to attempt to understand why patients delay in making
contact with their GP (4). In addition, as part of a National Institute
for Health Research (NIHR) funded Research for Patient Benefit grant
(Chief Investigator Prof Karim Raza; Reference number PB-PG-1208-18114
"Help seeking behaviour in patients with new onset rheumatoid arthritis:
understanding the reasons for delay in GP consultation and strategies to
reduce this delay". 2010-13) the group has conducted a synthesis of the
qualitative literature in relation to reasons for delays in help seeking
in patients with inflammatory arthritis (6). Results showed a lack of
awareness that symptoms of inflammatory arthritis might indicate a serious
disease for which effective treatment was available, that most patients
initially attributed joint symptoms to "normal wear and tear", and that
most patients thought, at symptom onset, that they were too young to
develop arthritis.
References to the research
Authors from the University of Birmingham are highlighted in bold:
1. van der Linden,M.P., le Cessie,S., Raza,K., van der
Woude,D., Knevel,R., Huizinga,T.W., and van der Helm-van Mil AH Long-term
impact of delay in assessment of patients with early arthritis. Arthritis
Rheum 2010; 62 :3537-3546. DOI 10.1002/art.27692
2. Kumar,K., Daley,E., Carruthers,D.M., Situnayake,D., Gordon,C.,
Grindulis,K., Buckley,C.D., Khattak,F., and Raza,K. Delay
in presentation to primary care physicians is the main reason why patients
with rheumatoid arthritis are seen late by rheumatologists. Rheumatology
(Oxford) 2007; 46:1438-1440. DOI 10.1093/rheumatology/kem130
3. Raza,K., Stack,R., Kumar,K., Filer,A.,
Detert,J., Bastian,H., Burmester,G.R., Sidiropoulos,P., Kteniadaki,E.,
Repa,A., Saxne,T., Turesson,C., Mann,H., Vencovsky,J., Catrina,A.,
Chatzidionysiou,A., Hensvold,A., Rantapaa-Dahlqvist,S., Binder,A.,
Machold,K., Kwiakowska,B., Ciurea,A., Tamborrini,G., Kyburz,D., and Buckley,C.D.
Delays in assessment of patients with rheumatoid arthritis: variations
across Europe. Ann Rheum Dis 2011; 70 :1822-1825. DOI
10.1136/ard.2011.151902 (in REF2)
4. Kumar,K., Daley,E., Khattak,F., Buckley,C.D., and Raza,K.
The influence of ethnicity on the extent of, and reasons underlying, delay
in general practitioner consultation in patients with RA. Rheumatology
(Oxford) 2010; 49 :1005-1012. DOI 10.1093/rheumatology/keq011
5. Sheppard,J., Kumar,K., Buckley, C.D., Shaw, K,L,, Raza, K. "I
just thought it was normal aches and pains": A Qualitative Study of
Decision Making Processes in Patients with Early Rheumatoid Arthritis. Rheumatology
(Oxford) 2008; 47:1577-82. DOI 10.1002/art.23681
6. Stack,R.J., Shaw,K., Mallen,C., Herron-Marx,S.,
Horne,R., and Raza,K. Delays in help seeking at the onset of the
symptoms of rheumatoid arthritis: a systematic synthesis of qualitative
literature. Ann Rheum Dis 2012; 71:493-497. DOI
10.1136/ard2011.155416
Details of the impact
The work to reduce delays in access to care for patients with RA has had
impacts in the fields of public policy and services as well as health
and welfare.
Public policy and services — policy debate has been stimulated and
moved forward by research evidence:
The work, highlighting that patient delay in accessing GPs is a major
contributor to overall delays in the assessment of patients with a new
onset of RA, informed the 2009 report by the National Audit Office on
"Services for people with RA", which has highlighted the need to reduce
delays in help seeking behaviour on the part of patients and the
subsequent impact on the economy through patients being able to remain in
the UK workforce. The report highlights the following: "Too many people
with rheumatoid arthritis are not presenting, or being diagnosed and
treated quickly enough. Better value for money could be achieved through
increasing the number of people diagnosed within three months of onset
of disease. Our modelling work suggests that increasing from 10 to 20
per cent the number of people treated within three months would
initially increase overall NHS costs by £11 million over the first five
years; but would improve people's quality of life and for the proportion
that are of working age, earlier treatment would improve their chances
of remaining in work, generating productivity gains for the economy of
around £31 million. After around nine years, earlier treatment could
become cost neutral to the NHS, with ongoing benefits of: improved
quality of life; and reduced demands on the NHS (for example for
surgery)" (1).
This report was highly influential in informing national policy.
Following its publication and prior to meeting with the Committee of
Public accounts, the then Chief Medical Office (David Nicholson) met with
Prof Karim Raza in Birmingham (18th November 2009) to discuss
issues related to patient delay. In answer to the following question from
the Chairman of the Committee of Public accounts "Presumably you have
no trouble, Mr Nicholson, with recommendation (a), paragraph 18 on page
nine: "The Department of Health should explore the cost-effectiveness of
options for raising public awareness of the symptoms of inflammatory
arthritis, including rheumatoid arthritis, to encourage people to
present to the NHS promptly after symptom onset."" David Nicholson
replied "I think it is absolutely the right thing to do ...We are
considering, I think quite actively at the moment, a bid from
Birmingham, as it happens, for research into the area of public
awareness so we can absolutely focus our attention on things that will
work" (2).
The bid referred to by David Nicholson was funded by the NIHR under the
Research for Patient Benefit Scheme (Chief Investigator Prof Karim Raza;
Reference number PB-PG-1208-18114) and was supported by Arthritis Research
UK, the National Rheumatoid Arthritis Society (NRAS) and the Arthritis and
Musculoskeletal Alliance (ARMA).
Health and welfare — public awareness of a health risk or benefit has
been raised:
The work on understanding the reasons why patients delay in seeking early
help with their disease has informed the development of a public health
campaign launched in 2011 by the National Rheumatoid Arthritis Society to
reduce delays on the part of patients (3). This campaign highlighted that
the typical symptoms of early RA (stiffness, swelling and tenderness)
might be an indication of a disease for which urgent treatment was
necessary. In part, the NIHR funded study, referred to above, will be a
assessing the impact of this campaign and will look at ways of enhancing
the effectiveness of future public health messages.
One of the key issues that this work has identified is that patients of
South Asian origin are more likely to delay in seeking help compared with
the general population. Recognising this, the Rheumatology Research group
has worked with the Birmingham Arthritis Resource Centre (BARC) to develop
strategies to raise awareness amongst members of ethnic minority groups
(4). BARC is a voluntary organisation based in Birmingham Central Library
and supported by the University of Birmingham and Birmingham City Council.
Strategies developed with BARC have included audio information on a range
of topics including "understanding arthritis", available as a bilingual CD
and as an audio file (5), running outreach sessions in local community
venues (e.g. temples), appearing on local South Asian radio stations to
talk about RA and writing articles about RA for South Asian language
magazines. The effectiveness of the BARC audio CD has been demonstrated in
a study published in Musculoskeletal Care in 2011 (6). All patients who
participated in the study confirmed that the CD had been a useful source
of information and had addressed some of the language barriers which they
had previously experienced. In 2011 the University's work with BARC in the
community was awarded the 2011 Nursing Standard award for Innovations in
Rheumatology (7). Furthermore the work has attracted considerable media
attention, which has helped to raise awareness of the disease and the need
for early diagnosis.
Sources to corroborate the impact
- National Audit Office Report "Services for people with RA" published
15th July 2009:
http://www.nao.org.uk/publications/0809/rheumatoid_arthritis.aspx.
- Transcript of the Chief Medical Office answering questions from the
committee of public accounts published 23rd February 2010: http://www.publications.parliament.uk/pa/cm200910/cmselect/cmpubacc/46/46.pdf.
- National Rheumatoid Arthritis Society campaign to promote rapid help
seeking for RA, campaign launched 11th November 2011: http://nras.org.uk/about_rheumatoid_arthritis/what_is_ra/how_is_it_diagnosed/have_you_got_s_fact
or.aspx.
- Birmingham Arthritis Resource Centre: http://www.barc.org.uk/.
- Birmingham Arthritis Resource Centre information on "understanding
arthritis" available as an audio file: http://www.barc.org.uk/media/index.html.
-
Kumar K, John H, Gordhan C, Situnayake D, Raza K, Bacon PA.
Breaking communication barriers for RA patients of south Asian origin:
the use of a bilingual educational audio CD and linguistically
appropriate peer support and education. Musculoskeletal Care.
2011;9:11-8. DOI 10.1002/msc.191
- 2011 Nursing Standard award for Innovations in Rheumatology: adverts
showing finalists and copy of Nursing Standard confirming award.
- The Financial Times `Early care urged for rheumatoid
arthritis': http://www.ft.com/cms/s/2/1d847d3a-c0d7-11df-94f9-00144feab49a.html#axzz2Kwk6TtHe.
- The Guardian `Failure to act on early signs of rheumatoid
arthritis could prove fatal':
http://www.guardian.co.uk/science/2010/sep/15/early-signs-rheumatoid-arthritis.