C5 - Improving the safety and quality of healthcare delivery using routine data: improved statistical monitoring techniques
Submitting Institution
Imperial College LondonUnit of Assessment
Mathematical SciencesSummary Impact Type
HealthResearch Subject Area(s)
Mathematical Sciences: Statistics
Medical and Health Sciences: Public Health and Health Services
Summary of the impact
Statistical analysis and methodological development carried out by
Imperial College London on
data from the Bristol Royal Infirmary Inquiry and the Shipman Inquiry have
led to new monitoring
systems in healthcare. Using routinely collected healthcare information,
we have highlighted
variations in performance and safety, impacting the NHS through direct
interventions and/or policy
change. For example: (i) findings and recommendations arising from our
research for the Bristol
Inquiry were reflected in the final inquiry outputs, which highlighted the
importance of routinely
collected hospital data to be used to undertake the monitoring of a range
of healthcare outcomes,
(ii) a range of monitoring recommendations have arisen as a direct result
of the research on data
from the Shipman Inquiry, (iii) analytical tools based on our
methodological research are used by
managers and clinicians in over two thirds of NHS hospital trusts, (iv)
Imperial's monthly mortality
alerts to the Care Quality Commission were major triggers leading to the
Healthcare Commission
investigation into the Mid Staffordshire NHS Trust.
Underpinning research
We have used routinely collected clinical and administrative data to
examine variations in quality
and safety in healthcare.
Work by Jarman et al published in 1999 first established that there was
substantial variation in
mortality between hospitals in England. Starting from work to look at
paediatric cardiac surgical
outcomes commissioned by the Bristol Royal Infirmary Inquiry in 1999 [G1],
we confirmed serious
concerns around the surgical outcomes at Bristol, and established the
usefulness of routine
administrative data (Hospital Episode Statistics) in helping to identify
quality of care issues [1].
Three levels of analysis of increasing sophistication were carried out.
The reasonable consistency
of the results arising from different sources of data, together with a
number of sensitivity analyses,
led to conclusion that there had been excess mortality in Bristol in open
heart operations on
children under one year of age [1]. Paper [2] developed the underlying
statistical methodology
used for the Bristol Royal Infirmary work, including techniques to
identify `divergent' as opposed to
just `extreme' performance, and estimation of uncertainty intervals on
hospital ranks. The potential
statistical role in future programmes for monitoring clinical performance
was also highlighted in this
paper, including use of cumulative sums risk adjusted outcomes and the
need for appropriate
statistical adjustment when a large number of comparisons are made, to
avoid the danger of
excessive false positive results arising from the naive use of
significance tests[2].
In further research commissioned by the Shipman Inquiry in 2001 [G2], we
established the role that
statistical process control (SPC) charts (specifically log-likelihood
CUSUM, or cumulative sum
control charts), and other routinely collected data (from death
certificates) could play in the
continuous surveillance of healthcare outcomes, and in this specific case,
the detection of unusual
patterns of patient mortality within General Practices [3]. This work
required developing underlying
statistical methodology for detecting unusual patterns of mortality [4].
We considered some of the
methodological and practical aspects that surround the routine
surveillance of health outcomes
and, in particular, we focussed on two important methodological issues
that arise when attempting
to extend SPC charts to monitor outcomes at more than one unit
simultaneously: the need to
acknowledge the inevitable between-unit variation in `acceptable'
performance outcomes due to
the net effect of many small unmeasured sources of variation (e.g.
unmeasured case mix and data
errors) and the problem of multiple testing over units as well as time. We
addressed the former by
using quasi-likelihood estimates of over dispersion, and the latter by
using methods based on
estimation of false discovery rates. An application of this approach to
annual monitoring `all-cause'
mortality data between 1995 and 2000 from 169 National Health Service
hospital trusts in England
and Wales was presented [4].
Building on the statistical foundations established in [4], we have also
developed a national
surveillance tool, the Real-Time Monitoring System (RTM as it is known),
designed to monitor
hospital outcomes across a range of diagnosis and procedure groups in near
real time with data
updated monthly [5][G3]. RTM implements statistical procedures for setting
alarm thresholds based
on false alarm rates within CUSUM charts for multiple institutions, with
automated multiple risk
adjustment methods.
Key personnel:
- Professor N Best, Professor of Statistics and Epidemiology, Faculty of
Medicine, School of
Public Health, Imperial College London, 1996-present.
- Dr P Aylin, Clinical Reader in Epidemiology & Public Health,
Faculty of Medicine, School of
Public Health, Imperial College London, 1997-present
- Dr Alex Bottle, Senior Lecturer in Statistics, Faculty of Medicine,
School of Public Health,
Imperial College London, 1998-present
References to the research
(* References that best indicate quality of underpinning research)
[1] * Aylin, P., Alves, B., Best, N., Cook, A., Elliott,
P., Evans, S.J., Lawrence, A.E., Murray, G.D.,
Pollack, J., Spiegelhalter, D., "Comparison of UK paediatric cardiac
surgical performance by
analysis of routinely collected data 1984-96: was Bristol an outlier?",
Lancet, 358, 181-187
(2001). DOI.
[2] * Spiegelhalter, D.J., Aylin, P., Best, N.G., Evans,
S.J.W., and Murray, G.D., "Commissioned
analysis of surgical performance using routine data: lessons for the
Bristol Inquiry", Journal of
the Royal Statist. Soc. A, 165, 191-231 (2002). DOI.
[3] Aylin, P., Best, N., Bottle, A., Marshall,
C., "Following Shipman: a pilot system for monitoring
mortality rates in primary care", Lancet, 362, 485-491 (2003). DOI.
[4] * Marshall, C., Best, N. G., Bottle, A. and Aylin,
P., "Statistical issues in the prospective
monitoring of health outcomes across multiple units", Journal of the
Royal Statist. Soc. A, 167,
541-559 (2004). DOI.
[5] Bottle, A., & Aylin, P. Intelligent
information: A national system for monitoring clinical
performance. Health Services Research, 43, 10-31 (2008). DOI.
Grants:
[G1] Bristol Royal Infirmary Inquiry (1999-2000; £72,080), Principal
Investigator (PI) P. Aylin,
"Analysis of HES data".
[G2] The Shipman Inquiry (2001-2002; £96,190), PI P. Aylin, "Monitoring
of mortality rates in
Primary Care, The Shipman Inquiry."
[G3] Dr Foster Intelligence (2006-2010; £2,034,235), PI P. Aylin,
"Explaining variations in outcome
in healthcare across England"
Details of the impact
The research described in section 2 has increased the use of data and
statistics in the
management and monitoring of healthcare in the UK. Imperial's work has led
to the development of
innovative statistical and computational methods for processing large data
sets derived from
electronic medical records and NHS databases.
Findings and recommendations arising from our research for the Bristol
Inquiry were reflected in
the inquiry outputs, with the importance of routinely collected hospital
data highlighted in Ian
Kennedy's final Bristol Royal Infirmary Inquiry Report in 2001, `The
Report of the Public Inquiry into
children's heart surgery at the Bristol Royal Infirmary 1984-1995'
[A]:
"From the start of the 1990s a national database existed at the
Department of Health (the
Hospital Episode Statistics database) which among other things held
information about deaths
in hospital. It was not recognised as a valuable tool for analysing the
performance of hospitals.
It is now, belatedly."
As a direct consequence of our work final recommendations of the Inquiry
included:
"Steps should be taken nationally and locally to build the confidence
of clinicians in the data
recorded in the Patient Administration Systems in trusts (which is
subsequently aggregated
nationally to form the Hospital Episode Statistics). Such steps should
include the establishment
by trusts of closer working arrangements between clinicians and clinical
coding staff."
"The Hospital Episode Statistics database should be supported as a
major national resource
which can be used reliably, with care, to undertake the monitoring of a
range of healthcare
outcomes." [A]
The Commission for Healthcare Improvement (CHI, now called the Care
Quality Commission or
CQC) took forward the recommendations of the Bristol Inquiry from July
2001, which to this day
uses Hospital Episode Statistics to monitor healthcare performance (for
example, `CQC indicators
for mortality and emergency readmissions using Hospital Episode Statistics
(HES)', May 2013 [B]).
Our contribution to the Shipman Inquiry was recognised in the final
report by Dame Janet Smith [C,
paragraph 14.27]:
"I am most grateful to Dr Aylin and his colleagues for the work that
they have done for the
Inquiry. It is innovative and, as I had hoped, it has made a real
contribution to the debate about
the feasibility and the value of setting up a system for the routine
monitoring of mortality rates
among the patients of GPs."
A number of recommendations arose as a direct result of this work [C,
Recommendations,
paragraphs 22-44, page 53] :
The Department of Health (DoH) must take the lead in developing a
national system for
monitoring GP patient mortality rates. The system should be supported by
a well-organised,
consistent and objective means of investigating those cases where a GP's
patient mortality
rates signal as being above the norm.
Every GP practice should keep a death register in which particulars of
the deaths of patients of
the practice should be recorded for use in audit and for other purposes.
PCTs should undertake reviews of the medical records of deceased
patients, either on a routine
periodic basis (if resources permit) or on a targeted basis limited to
those GPs whose
performance gives rise to concern.
The above recommendations are detailed further in Chapter 27, `Proposals
for Change — The Use
of Mortality Data as a Clinical Governance Tool: A National System of
Monitoring' (27.105-27.107,
[C]), and Chapter 14, `The Monitoring of Mortality Rates among the
Patients of General
Practitioners' [C]. Chapter 14 details the exact contribution of Aylin,
Best, Bottle, Marshall and the
Imperial team to the Inquiry (14.23-14.71, [C]). Chapter 14 described how
"CUSUM charts could be
used to monitor patient mortality rates at GP level and that they would
have been capable of
detecting Shipman if they had been in use at the relevant time"
(14.65, [C]).
The methodology developed and published in [4] and [5] is the methodology
that now underpins
both (i) our Real Time Monitoring System which is currently used by 70% of
English NHS acute
trusts to assist them in monitoring a variety of casemix adjusted outcomes
at the level of diagnosis
group and procedure group [D], and (ii) the CQC mortality outliers
programme that looks at
patterns of death rates within NHS trusts and is used to generate the
quarterly alerts of trusts with
high mortality [E]. The process involves analysing data that suggests
concerning trends in the
death rate for specific conditions or operations, with the trends being
calculated using SPC charts
[F]. All of the outliers are calculated using patient-level data from
hospitals which become part of a
national HES system. Some outliers are calculated by Imperial College (Dr
Foster Unit), while
others are calculated by the CQC [F].
Imperial's mortality alerting system has also been pivotal in alerting
the then Healthcare
Commission (HCC) to problems at the Mid Staffordshire NHS Foundation Trust
[G], which has
been the centre of a number of investigations and national inquiries.
Through the HCC's
programme to analyse mortality rates in England, it received an
unprecedented 11 alerts about
high mortality at the trust, four of which were after the investigation
was launched. Of the seven
alerts that were received prior to the launch of the investigation, four
came from the Dr Foster
Research Unit at Imperial College as part of its analysis of data [G,
Appendix E].
Sources to corroborate the impact
[A] `The Report of the Public Inquiry into children's heart surgery at
the Bristol Royal Infirmary
1984-1995: learning from Bristol',
http://www.tsoshop.co.uk/bookstore.asp?Action=Book&ProductId=9780101520720
(report
available here)
[B] CQC guidance document, `CQC indicators for mortality and emergency
readmissions using
Hospital Episode Statistics (HES)', May 2013,
http://www.cqc.org.uk/sites/default/files/media/documents/nhs_hes_qrp_data_item_guidancefo
r_publication.pdf (archived here)
[C] Dame Janet Smith, `The Shipman Inquiry. Fifth Report —
Safeguarding Patients: Lessons from
the Past — Proposals for the Future', 9/12/04,
http://webarchive.nationalarchives.gov.uk/20090808154959/http://www.the-shipman-inquiry.org.uk/fifthreport.asp (PDF archived here).
See Recommendations (pp49-65), Chapter
14 (The Monitoring of Mortality Rates among the Patients of General
Practitioners, The
Inquiry's Approach: The Commissioning of Work from Dr Paul Aylin and His
Team, pp411-423),
and Chapter 27 (Proposals for Change, The Use of Mortality Data as a
Clinical
Governance Tool: A National System of Monitoring, pp1123-1178)
[D] Real Time Monitoring (RTM). Enabling providers and commissioners to
benchmark and
monitor clinical outcomes. http://drfosterintelligence.co.uk/solutions/nhs-hospitals/real-time-monitoring-rtm/
(archived here
on 26/11/13)
[E] CQC quarterly mortality outlier reports, http://www.cqc.org.uk/public/reports-surveys-and-reviews/reports/mortality-outlier-reports (archived at
https://www.imperial.ac.uk/ref/webarchive/z1f
on 30/10/13).
[F] CQC mortality outliers programme (archived here)
and explanatory text (June 2012, archived
here).
[G] Investigation into Mid Staffordshire NHS Foundation trust, Healthcare
Commission, March
2009,
http://www.midstaffspublicinquiry.com/sites/default/files/Healthcare_Commission_report_on_Mid_Staffs.pdf
(archived here).