Improving the way policy makers and service providers engage the public in policy and practice decision making
Submitting Institution
Lancaster UniversityUnit of Assessment
Allied Health Professions, Dentistry, Nursing and PharmacySummary Impact Type
SocietalResearch Subject Area(s)
Medical and Health Sciences: Public Health and Health Services
Studies In Human Society: Policy and Administration
Summary of the impact
Research at Lancaster has had significant, cumulative impacts on public
sector thinking about, and approaches to, public involvement in health
policy, practice and research locally, nationally and internationally. As
a result the public in the UK and internationally is now significantly
better engaged in influencing health policy and practice, in particular
those from disadvantaged communities, leading to improved health and
wellbeing, and enhanced employability. This research shaped the network of
NHS Patient and Public Involvement Forums established in England
2003-2007, and reframed how social exclusion and vulnerability were
addressed in the report of the Global Commission on The Social
Determinants of Health (Marmot report) and the WHO EURO Health 2020
Strategy.
Underpinning research
Research was initiated in 1997 by Popay (when at Salford) in
collaboration with Gatrell (Professor of the Geography of Health) and
Thomas (Professor of Sociology), both Lancaster academics. This research
continued when Popay relocated to Lancaster in 2001 (Professor of
Sociology and Public Health). Impact has arisen from research, begun as
part of a Salford-Lancaster collaboration (1997-2001) and subsequently
performed exclusively at Lancaster (2001-date). This research on health
inequalities has provided theoretical, impact-oriented and empirical
evidence that has shifted the way in which policy makers, practitioners
and research funders in the health field think about and approach public
involvement in decision making.
The specific research projects underpinning the impact case study are as
follows:
2.1. An ESRC funded mixed methods study (Ref 3.7) broadened understanding
of the nature and significance of experiential knowledge, particularly
amongst people living in disadvantaged circumstances. This research
reframed disadvantaged people as knowledgeable subjects who can provide
logical accounts of their actions and develop lay `theories' about the
causes of health inequalities as coping mechanisms, thereby protecting
their own sense of moral `worth' in situations experienced as
stigmatising. This redefined `lay' accounts as important evidence that can
inform public health policy, practice and research with potential to
illuminate pathways to health inequalities and actions to address these
(3.1; 3.2).
2.2 Action research commissioned by the Department of Health (3.8)
provided new insights into the barriers and enablers to effective public
involvement in policy and practice, and the interactions between these,
highlighting in particular the importance of organisational cultural
barriers (3.3).
2.3 Research funded by the Health Education Authority (3.9) tested new
approaches to developing community capacity for engagement with the public
sector, and resulted in a new typology of pathways from different forms of
public involvement, leading to positive and/or negative economic, social
and health outcomes for engaged individuals and groups (3.4).
2.4 In 2004 Lancaster research on public involvement provided the
foundation for a successful bid (3.10) to establish the National
Collaborating Centre for Community Engagement (NCCCE), and Popay
subsequently led a programme of research including a survey of health
practitioners training needs, reviews of effective approaches to public
involvement in national policy initiatives, and the first systematic
review of diverse evidence on the impact of community engagement in public
health interventions addressing health inequalities (3.5).
2.5 Research funded by WHO International and WHO EURO (3.11, 3.12)
produced a new conceptual model of processes driving social exclusion and
vulnerability which shifted the focus from labelling individuals towards a
focus on exclusionary processes as pathways to health outcomes (3.6).
2.6 Most recently a grant from the MRC Methodology Research Programme
(3.13) has resulted in a new understanding of the factors shaping
processes and impact of public involvement in health and social care
research, highlighting in particular the neglected influence of the values
members of the public and academics hold about public involvement. This
supported the production of online guidance (http://piiaf.org.uk)
for research funders, researchers and the public on assessing the impact
of public involvement in research and will continue to generate impact
into the future.
References to the research
Key publications:
3.1 Popay J, Thomas C, Williams G, Bennett S, Gatrell A, Bostock L (2003)
A proper place to live: health inequalities, agency and the normative
dimensions of space. Social Science & Medicine 57:
55-69. doi: 10.1016/S0277-9536(02)00299-X
3.2 Popay J. Bennett S, Thomas C, Williams G, Gatrell A, Bostock L (2003)
Beyond Beer, Fags Egg and Chips? Exploring lay understandings of social
inequalities in health. Sociology of Health and Illness.
25: 1-23. doi: 10.1111/1467-9566.t01-1-00322
3.3 Pickin C, Popay J, Staley K, Bruce N, Jones C, Gowman N (2002)
Developing a model to enhance the capacity of statutory organisations to
engage with lay communities. J Health Service Research & Policy
7: 34-46. doi: 10.1258/1355819021927656
3.4 Popay J (2010) Community Empowerment and Health Improvement: the
English experience. In: Morgan A, Barker R, Davies M, Ziglio E (eds)
Health Assets in a Global Context: Theory, Methods, Action. New York:
Springer, pp.183-197. (pdf supplied, submitted in REF2)
3.6 Popay J, Escorel S, Hernandez M, Johnston H, Mathieson J, Rispel S
(2011) Social Exclusion and Health Inequalities: definitions, policies and
actions. In: Lee, J.H. Sadana, R. (eds) Improving Equity in Health by
Addressing Social Determinants. World Health Organisation, Geneva,
pp.88-114.
http://whqlibdoc.who.int/publications/2011/9789241503037_eng.pdf
Key grants, total value £2.3 million:
3.7 People, Place and Time in understanding inequalities in health,
Economic and Social Research Council, Popay (Salford), Gatrell &Thomas
(Lancaster), Williams (Cardiff) 1997/2000, £260,000
3.8 Strategic Action to Promote Healthy Communities (SAPHC), Department
of Health Policy Research Programme, Popay (Salford/Lancaster) with Jones
(Liverpool) Coote (Kings Fund); Phase 1 1999/02 £300,000; Phase 2; 2002/4
£162,000
http://www.nccce.lancs.ac.uk/safec/index.htm
3.9 Social Action Research Project, Health Education Authority, Popay
(Salford/Lancaster) Pickin (Salford Health Authority), 1999/2003; £450,000
3.10 National Community Engagement Collaborating Centre, Health
Development Agency/National Institute for Health and Clinical Excellence,
Popay (Lancaster), Whitehead (Liverpool), Dorris (UCLAN) 2004/7, £450,000
http://www.nccce.lancs.ac.uk/index.htm
3.11 Global Knowledge Network on Social Exclusion, WHO International,
Popay (Lancaster) with colleagues in Bangladesh, Brazil, Colombia and
South Africa; 2006/8, £250,000k
3.12 Disadvantage, Social exclusion and Vulnerability Phase 1: review of
evidence. Popay (Lancaster), WHO EURO review of Social Determinants of
Health, 2010/11 £50,000,
3.13 Measuring the Impact of Patient and Public Involvement in Research,
MRC Methodology Research Programme, PI Popay (CIs Jacoby (Liverpool) and
Britten (Exeter), 2011/13 £679,000
All these grants were awarded through competitive tendering processes and
the publications have all been subject to peer review.
Details of the impact
Research at Lancaster (Popay, Gatrell, Thomas, as cited in sections 2 and
3) carried out in the NCCCE has had significant, cumulative impacts on
public sector thinking about, and approaches to, public involvement in
health policy, practice and research locally, nationally and
internationally. As a result of this body of research the public in the UK
and internationally is now significantly better engaged in influencing
health policy and practice, in particular those from disadvantaged
communities, leading to improved health and wellbeing and enhanced
employability of a broad range of people. This research also shaped the
national network of NHS Patient and Public Forums established in England
between 2003 and 2007, and has reframed the way in which social exclusion
and vulnerability are addressed in the report of the Global Commission on
the Social Determinants of Health (Marmot Report) and the WHO EURO Health
Strategy. Specific examples of and evidence for this impact is as follows.
The Salford Social Action Research Project (SARP) resulted in a major
revision of Salford City Council's housing renewal plans and shaped their
successful bid to join the New Deal for Communities initiative in 2000,
with government funding of £50 million over 10 years. SARP has also had a
lasting legacy on the way Salford City Council engages with its
communities resulting in the production of gold standards for community
engagement, which have been used by other Local Authorities (5.1). The
findings of this work (3.1, 3.2) were reported at a national conference
with a key-note speech by the then Minister for Public Health Hazel
Blears, and the national Director for Primary Care Dr Colin Thome (5.2).
The Health Development Agency also used the findings from our research
(3.3, 3.4) in policy and practice development workshops (Ref 5.3) and in
2004 the work was also cited in the briefing paper prepared by the Health
Development Agency to support the task groups overseeing the
implementation of the Choosing Health White Paper.(Ref 5.4)
Findings from SARP and Strategic Action to Promote Healthy Communities
(SAPHC) were incorporated into a resource to support NHS trusts through a
process of organisational culture change. This resource was piloted with
six health trusts in England and was made available online in 2004 (5.5).
Subsequently these pilots helped shape the network of Public and Patient
Involvement (PPI) Forums set up in every NHS trust in England by the
Commission for Patient and Public Involvement in Health in 2007. Popay was
Vice Chair of the Commission for Patient and Public Involvement in Health
(CPPIH) which implemented, performance managed and supported the PPI
forums. Additionally, according to the Director of the Centre for Public
Health at NICE, SARP, SAPHC and research undertaken at NCCCE "was
fundamental to the framing of the scope [and] supported the
commissioning of the evidence" for NICE guidance on community
engagement published in 2008. Our evidence review "was influential in
making the case for mixed method evidence reviews, which are now a core
principle of the NICE public health methods manual" (5.6). The NICE
guidance was widely distributed in the NHS and was also recommended to
local authorities by the Improvement and Development Agency (IDeA) which
noted that it was "An important milestone in recognising public
engagement as a potential instrument of health improvement" (5.7
p24)
Internationally, Lancaster research (3.5, 3.6) has reframed the way in
which processes of social exclusion and vulnerability were presented in
the report of the Global Commission on the Social Determinants of Health
and has been integrated into the new WHO EURO Health 2020 strategy (5.8).
According to the Head of the WHO European Office for Investment for Health
and Development our "pioneering work has brought qualitative social
science research in from the margins of academia and policy making in
the field of public health" and "This work has been a significant
factor in moving the policy focus in organisations such as WHO away from
a narrow concern with the deficits of social groups traditionally
described as socially excluded on to the processes that lead to
disadvantage and to the resilience and capacities of disadvantaged
groups". Most recently, with funding from the MRC, our research has
informed the production of an online Public Involvement Impact Assessment
Framework (PiiAF) with associated guidance and dedicated resources. This
has been described by the NIHR National Director for Public Participation
and Engagement in Research as "a really important piece of work"
(Ref 5.9) and was referenced in an editorial in Nature (Ref 5.10).
Sources to corroborate the impact
5.1 http://www.salford.gov.uk/d/Compact_Comm_Inv_-_August_2012.pdf
5.2 Lessons learned by the Salford Social Action Research Project
National conference launched with Minister for Public Health (RH Hazel
Blears, MP) national director of primary care Dr David Colin-Thome, 2002
http://www.nwpho.org.uk/press/regeneration.pdf
5.3 HDA seminar Social Action for Health: Hopes, Expectations
and Progress; 15 November 1999 http://www.nice.org.uk/nicemedia/documents/social_action_for_health.pdf
5.4 In 2004 the Health Development Agency supported task groups informing
the White Paper `Choosing Health?'. The SARP project was cited on page 3
of the Briefing Paper on social capital http://www.nice.org.uk/niceMedia/documents/CHB21-social-capital.pdf
5.5 http://www.nccce.lancs.ac.uk/safec/docs/resource_pack.pdf
5.6 Letter from Director of the Centre for Public Health NICE, and
following online sources:
http://www.nice.org.uk/guidance/index.jsp?action=byId&o=11678&history=t
http://publications.nice.org.uk/community-engagement-ph9
http://www.nice.org.uk/nicemedia/live/11678/34727/34727.pdf
http://www.nice.org.uk/niceMedia/pdf/smt/070306item13.pdf
http://www.nice.org.uk/nicemedia/live/11678/34710/34710.pdf
5.7 IDEA and NICE Reaching out community engagement and health, page 24.
5.8 Letter from Head of WHO European Office for Investment for Health and
Development
5.9 http://simondenegri.com/2013/09/06/evaluating-the-impact-of-public-involvement-in-research-
the-piiaf-tool-launch-remarks/
5.10 http://www.nature.com/news/health-care-bring-on-the-evidence-1.13697