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A key element of the Plymouth Centre for Sustainable Transport's (CST) work since 2007 has been leadership of a major project to introduce and roll out smart card ticketing technology across South West England. Such technology brings significant sustainability benefits, but is extremely difficult to deploy in the UK's deregulated public transport operating environment. Professor Jon Shaw and Dr Andrew Seedhouse created with colleagues South West Smart Applications Ltd (SWSAL), a region-wide public / private not-for-profit company launched by Transport Minister Norman Baker in October 2010. The company is supporting the delivery of new smartcard ticket machines on all registered local buses in the South West. This has delivered significant improvements to public transport service delivery, shaped the roll-out of government transport policy and produced direct stimulus for the development of new public transport ticketing products and practices.
The Greenwood Institute of Child Health is a unique collaboration between the University and public service providers such as the NHS, which aims to improve psychological outcomes for children in high-risk settings. From 1993 to 2013, Greenwood's research has highlighted the increased risk of mental health, drug dependence and criminal activity among children who suffer trauma — through abuse, living in care, homelessness or war. Greenwood's programme of research has identified the complex and persistent needs of vulnerable children and contributed to changes in policy guidelines and service provision across social care in the UK (foster care / adoption, juvenile detention and homelessness) and abroad (war). Collaboration between researchers at the Greenwood Institute, service providers and practitioners has been instrumental in the establishment of clinically relevant and cost-effective care pathways, while community engagement has led to improved service provision and outcomes for vulnerable children and their families / carers in the UK and further afield.
The O4O action research project generated positive impacts for older people living in some of Europe's most remote and rural areas. It helped to shift perceptions of older people as a burden on society and towards recognition of the value they can bring to their communities as well as their potential to be involved in services design and delivery. The project underpinned the development of several older people's services that have generated employment opportunities and health/wellbeing improvement. The project challenged some of the assumptions in social enterprise/co-production policy and helped to identify the types of support that older people, and rural communities more widely, may need in order to develop their own service delivery organisations. O4O was recognised by the European Commission (EC) for its contribution to addressing the challenge of demographic change and supporting active aging.