Summary of the impact

This case study demonstrates how research into Object Orientated programming has resulted in a feature-rich e-commerce platform that has transformed the management and operations of a traditional sheet music company (Faber Music) and its expanding business partner network.

Impact includes:

• Adoption of an efficient electronic enterprise and distribution model that provides global reach at significantly lower costs;
• Creation of a new income stream for the Company (£40k year 1, rising to £260k year 3 and growing) based upon digital distribution;
• A novel e-partner scheme delivering benefits through access to a wider range of digital content and routes to market;
• Mitigation of media piracy by being able to minimise the price differential as seen by the purchaser;
• Recovery of $1million from an illegal download site in Russia who are now an e-partner.

Summary of the impact

The University of Surrey has developed a set of tools that is enabling us to develop innovative web-based information systems with much lower resources than has formerly been possible.

These tools and techniques are being exploited by a University of Surrey spinout, Rulemotion.

The underlying platform has now been used to develop eight distinct business systems. A key feature of our approach is that it enables the business domain to be modelled in structured natural language (using the Object Management Group (OMG) supported standard SBVR [for Semantics of Business Vocabularies and Rules]). The server side functionality is then generated from the business model. Rulemotion is the first organisation to offer such extensive support of SBVR. This is a key fusion of the Business Analysis (Business Rules) and Information Technology domains — the gulf between these two communities has been an area of tension for the past 30 years.

Summary of the impact

This case study demonstrates how the application of GRBOM has been used to deliver a national e-student system. Key impacts include:

• Providing an e-student CRM system accommodating 80% of the student population in Macedonia;
• Savings of 237,014 student days with associated direct cost savings of 2.2million euros;
• Administrative and academic savings of 1,058 days and savings of 43,660 euros;
• Providing students with greater choice in the selection of their degree subject and modules;
• Providing the first electronic communication infrastructure integrating students, academics and their universities;
• Providing architecture and methodologies for CRM systems and an e-platform for adoption by Macedonia's Government in other sectors.

Summary of the impact

The body of research on responsible and sustainable business education has shaped the policies of key institutions working in the area of responsible business education, notably the Academy of Business in Society (ABIS) and the UN Principles for Responsible Management Education (UN PRME). It has also contributed to the guidance that UK higher education bodies give to Business Schools through the Higher Education Academy. ICCSR's research has also made available guidance and examples of best practice to these policy institutions through which business schools have been able to access evidence-based resources in their endeavour to develop effective practice.

Summary of the impact

Multi-disciplinary research in strategic management and marketing at Northumbria University's Newcastle Business School has helped Renown Engineering Group (RE) to reposition itself from a "product manufacturer" to a "knowledge based high margin service provider". The direct impact of the university/RE partnership is a significant £4 million increase in sales; a 30% increase in sales margins and a significant increase in profits. Applying insights from the same body of research the Business School has also assisted NE-based companies TASS and Modrec (through different KTPs) to implement successful business and brand development as well as product and market diversification strategies and helped Sunderland City Council (SCC) develop their branding tools and values.