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Dr Watson's research is concerned with the understanding of heritage as a cultural phenomenon and the ways in which this is represented in tourism and in public engagement. The research has focussed on a re-theorisation of issues such as visuality and representation in the public sphere of cultural and heritage tourism and the ways in which this is implicated in modalities of marketing, destination development and the community management of cultural heritage resources. He has sought opportunities to apply this thinking in the real experience of tourism management and marketing in the City of York, one of the world's foremost heritage tourism destinations.
Kyriakidis's research has had impact on policy-makers within both national and local government. This has involved a scaling up of his impact activities that were based in Gonies (Crete) to include both national policy-makers and international organisations. As a result, he has become an influential international authority on the development of greater public engagement with heritage sites (including Pompeii), and on public policy in Greece. His research has resulted in a shift in policy at the Athens University of Economics and Business, which now engages with the provision of training in Heritage Management and is branching out from exclusively finance-based education. His CPD (Continuing Professional Development) courses have reached out to the commercial sector (particularly Leica).
This research has had transformational impacts: systematically providing evidence of the state of cultural heritage policies concerning nine countries in South East Europe; identifying the need for management tools to integrate inventories, environmental and spatial planning, heritage protection and funding mechanisms for projects to enable sustainable use of heritage resources; helping shape a Council of Europe regional programme; creating the framework for legal/administration reform requests by the states concerned; and has led to technical assistance actions, jointly funded by the Council of Europe and the European Commission, including monitoring to ensure the institutionalisation of methodologies in national policies and strategies.
Research in UCL Information Studies enables innovative forms of cultural interaction which encourages a deeper, more personal experience for the public. Our crowd-sourcing transcription project, Transcribe Bentham, has enabled a worldwide audience to participate in the transcription of previously unstudied manuscripts. Our QRator project has empowered museum visitors to think of exhibits as social objects, discussing them with other visitors and curators in three important museums via social media. Both have been recognised and imitated as ground-breaking methods of creating partnerships between the public, the academy and cultural heritage institutions.
The IRPP/SAAH (also known as the Ljubljana Process) is part of the Council of Europe's Regional Programme in S.E. Europe. It was designed to establish methodologies for heritage-led rehabilitation in countries undergoing political, social and economic transition: improving heritage management practices; increasing ministerial acceptance of responsibility for the built heritage which had been lost in the new world, post-communist order; establishing a transferrable model; and fund-raising for the rehabilitation of a wide range of sites, encouraging new sustainable uses and jobs. The project has had significant financial impact, raising over 76m euros by the end of 2010, by which time over 80% of the 186 identified sites had undergone or were undergoing rehabilitation. Its methodology has been endorsed by the European Commission which as a consequence has increased its funding for heritage sites as part of its pre-accession programme. Within the participating countries the programme has been fully endorsed by ministers of culture, and has received significant further endorsement from the ministers of culture within the countries of the Caucasus which are participating in the Kyiv Initiative Regional Programme. John Bold was project leader 2003-10: this role included leading full project meetings in Strasbourg, Thessaloniki, Sarajevo (BiH), Ohrid (FYROM) and Zadar (Croatia); and numerous country-specific meetings, with ministerial, institutional and stakeholder involvement in Tirana, Sarajevo, Sofia, Zagreb, Skopje, Podgorica, Bucharest, Belgrade and Pristina. The role further required the writing of reports and guidance documents, many of which were then published on the Council of Europe website. All of these were informed by research into the individual sites (historical and architectural) and situations (proposals for rehabilitation, management and business planning).
Research at Sussex has enabled the development of interactive virtual museums, which include the Church of Santa Chiara in the Victoria and Albert Museum`s Medieval and Renaissance Galleries, and Sierra Leone digital collections both online and also recently exhibited at the British Museum. These developments apply Internet, XML, 3D visualisation and database technologies in novel ways. Impacts of the research are social and cultural, through support for social cohesion and the public`s greater awareness and understanding of their cultural heritage; impacts are also in the area of public services, by enabling 2017memory institutions` to improve their service delivery by increasing the global reach of their exhibits and the depth of their engagement with visitors.
Research in UCL Information Studies on participatory and community-based approaches to archival and heritage activity has improved understanding of the motivations, impacts and challenges of these endeavours. This has led to the following impacts: (1) a higher public and professional profile for participatory and community-based archiving and heritage activities, including a better understanding of the motivations for such activities and of the significance of the engagement with such materials and activities, notably for the diversity and democratisation of cultural and knowledge production and for individual and collective senses of identity, and (2) the challenges and hurdles such approaches face, and some of the tools and collaborative approaches that can be used to overcome challenges.
Simon Goldhill's research on the history and archaeology of Jerusalem led to his being asked to join the EU-funded programme Promoting Understanding of Shared Heritage (PUSH). The aim of the project is to develop a new policy on sites of shared cultural heritage, in which capacity Goldhill has met regularly with — and been able to influence — Israeli, Jordanian and Palestinian policy-makers. This influence is manifested in a rapprochement between groups who had previously been unable to meet; new signage at significant sites across Israel/Palestine and Jordan; and continuing interaction particularly on the crucial area of the management of natural resources.
This case study describes the pioneering work undertaken with the Sultanate of Oman government to develop appropriate approaches towards sustainable documentation, management and renewal of 86 priority heritage sites of its 1000-plus vernacular settlements. Approaches established through a pilot project - now extended to 9 settlements (5 completed) including 3 World-Heritage- Sites - are helping Oman achieve a cohesive strategy and have instigated a thorough revision of the priority list. Wide-ranging stakeholder engagement was achieved through exhibitions, public lectures, workshops, press interviews (Arabic/English) and heritage-related film-production. The continued `capacity building' and employment of young graduates through skills development training has provided the social enterprise dimension.
Through digital cultural heritage research the Brighton-led EPOCH project changed professional practice in the museums sector and shaped public discourse. Working with 609 researchers and 97 partner organisations it created new digital cultural heritage communities, produced a research agenda and a trust network of ten centres of expertise over 3 continents. Developed from EPOCH, the 3D-COFORM project, with >100 technologists and heritage professionals, co-created unique technologies and innovative cultural heritage research methods. The project produced innovative ICT tools combined with `ground breaking' methodologies to evaluate socio-economic impact and strategies for sustainable enterprises that have been deployed by major heritage institutions in Belgium, Egypt, France, Germany, Italy and the UK.