Summary of the impact

The public sector is facing unprecedented demands to improve the quality of services with reduced budgets. The `CLEAR IDEAS' (CI) innovation development model has been used by public sector organisations since October 2010 to enhance their innovativeness in dealing with these challenges. Evidence shows significant improvements in the innovation skill resources of CI training workshop participants, leading to notable organisational impacts including:

• development of more cost-effective and efficient adult social care services in Sheffield City Council, leading to an estimated saving of £1.7m;
• adoption of CI methodology for driving continuous improvement strategy in South Yorkshire Police;
• more cost-effective fitting of smoke alarms and development of new services aimed at improving safety and citizenship of young people by South Yorkshire Fire and Rescue;
• improved health care practice in an NHS Foundation Trust; and
• creation of a more business-inclusive Local Nature Partnership by South Yorkshire Forest.

Summary of the impact

Cognitive Stimulation Therapy (CST) is an evidence-based, brief, group therapy for people with mild to moderate dementia. It was developed and evaluated by UCL in collaboration with Bangor University. Our research showed significant benefits in cognition and quality of life plus cost-effectiveness. Cognitive Stimulation for people with mild/moderate dementia of all types is recommended by NICE and is now in widespread use across the UK and the rest of the world in a variety of settings including care homes, hospitals and the community. A recent audit by the Memory Services National Accreditation Programme reported that 66% of UK memory clinics surveyed were using CST.

Summary of the impact

York research showing that a) screening for depression in primary care is ineffective and b) collaborative and stepped care improves outcomes for depression in primary care, has changed national and international policy. The National Institute for Health and Care Excellence (NICE) revised its guidelines, the National Screening Committee altered its recommendations, and money has been saved by no longer paying GPs to screen for depression under the Quality and Outcomes Framework. US advisory bodies have also shifted away from recommending routine screening for depression. Treatment guidelines/programmes in the USA, Europe and Australia now recommend collaborative care for the management of depression. Our research has also resulted in an expansion of the NHS Improving Access to Psychological Therapies programme, with many patients benefitting from improved care. The computer support system (PC-MIS^©) we developed to record treatments and to track patient progress over time is the most widely used in the NHS. The clinical performance benchmarks we derived from this form the basis of metrics used for NHS-wide performance management of depression services.

Summary of the impact

Depression and anxiety are common, cause significant disability and are costly to the individual, the NHS and wider society. UK management of depression and anxiety has been revolutionised as a result of our research at the University of Manchester (UoM) on low intensity psychological interventions (cognitive behaviour therapy (CBT) based Guided Self-Help (GSH)) which is the primary form of care for hundreds of thousands of people with depression and anxiety disorders (including generalised anxiety disorder, post-traumatic stress disorder, obsessive-compulsive disorder) through the "Improving Access to Psychological Therapies" (IAPT) scheme. Between 2009 and 2012 more than one million people used the new services, recovery rates are in excess of 45% and consequently 45,000 people have moved off benefits.

Summary of the impact

Researchers in the Organisations, Information and Knowledge (OAK) group have developed technologies for large-scale acquisition, integration and sense-making of information acquired from a variety of sources, including textual documents, the Web and multiple devices. These technologies have had:

1. Economic impact in form of two University spin-out companies, created in order to exploit them: K-Now Ltd, who use the technologies to support knowledge management in large enterprises and social media monitoring for emergency response, and The Floow Ltd, who use the technologies to power organisational intelligence in, e.g. telematics-based motor insurance.
2. Economic impact in the large enterprises and their supply chain that have adopted them. [text removed for publication] have adopted the technologies as the core component of a knowledge management programme focusing on data mining thousands of documents that has saved millions and been delivered to thousands of engineers; Direct Line are offering driver- behaviour-based motor insurance to [text removed for publication] customers based on the technologies.
3. Public service impact by using them for social media monitoring to deliver improved civil monitoring and protection services for hundreds of thousands of people, e.g. at large public festivals [text removed for publication], and for river flood monitoring.

Summary of the impact

This case study describes the impact of research undertaken within Business and Management on the ownership, governance and management of co-operatives, charities and social enterprises. It describes how developing the concept of communitarian pluralism led to changes in the management and teaching of social enterprise locally, nationally and internationally. We show the impact on professionals, and lecturers and students in other HEIs. We provide evidence that impact activities changed the way organisations and consultancy bodies conceptualise social enterprise, and how this catalysed the formation of an association to advance communitarian pluralist design principles.

Summary of the impact

My Dangerous Loverboy (MDL) is a film and cross-platform media project about sex trafficking that continues to have significant and varied impact across domains of culture and society, public policy and health and welfare. Its most direct impacts have been to raise awareness among potential victims, change the attitudes of workers in frontline agencies and inform and shape public and political debate. Main beneficiaries: the UK Human Trafficking Centre, the Serious Organised Crime Agency (now the National Crime Agency), the National Working Group for Sexually Exploited Young People, the Personal, Social, Health and Economic Education Association (PSHE), Family Planning Association, and the UN Initiative to Fight Human Trafficking.

Summary of the impact

A small, battery-powered device for oxygen generation and distribution (Natrox™), has been developed that, with air as input, can supply humidified oxygen evenly to wounds, such as ulcers, surgical wounds and burns, allowing the patient to be treated in a discrete efficient way without interfering with their lifestyle. With conventional approaches, oxygen can be supplied to hospital patients with ulcers only via gas bottles or piped oxygen, with the limb or body being enclosed in a plastic bag. Many successful trials of the Natrox™ device have been performed, initiating considerable interest, leading to the manufacturing and distribution of the device by InotecAMD Ltd, a University of Cambridge spin-out.

Summary of the impact

Home's continuing research on planning and accommodation for Gypsies/Travellers originated as far back as 1980, and contributed key evidence to the Parliamentary Committee in 2004 leading to a statutory requirement on local authorities to undertake local Gypsy/Traveller Accommodation Assessments (GTAAs). The research-based methodology pioneered in the Cambridge sub-region GTAA has become best practice for GTAAs in the current REF period, and in 2011 media coverage of the high-profile Dale Farm evictions drew upon his research through media contributions by him (in TV, radio and newspapers).