Mass Observation and public engagement
Submitting Institution
University of SussexUnit of Assessment
HistorySummary Impact Type
SocietalResearch Subject Area(s)
Language, Communication and Culture: Cultural Studies
History and Archaeology: Curatorial and Related Studies, Historical Studies
Summary of the impact
    Mass Observation has encouraged public participation in the creation of
      knowledge since 1937 and pioneered the dissemination of social research to
      a mass audience. Active collaboration between Sussex historians and the
      Mass Observation Archive continues to shape popular understandings of
      modern British social history, specifically through work with the media.
      This partnership has also created an Open Educational Resource through
      which the public can gain a hands-on understanding of the very recent
      past. Working with the Mass Observations Project, Sussex academics
      encourage `ordinary' people to write directly about their lives within a
      structured environment, creating historical sources for the future.
    Underpinning research
    The Mass Observation Archive is a charitable trust in the care of the
      University of Sussex, awarded designated status by the Museums, Libraries
      and Archives Council as having outstanding national and international
      importance. Its unique collection profoundly shapes our understanding of
      everyday life in modern Britain. It contains diary, questionnaire and
      survey material generated between 1937 and c.1960, and discursive
      `directive' responses from a volunteer panel of writers who have
      contributed to the on-going Mass Observation Project (MOP). Over 4,500
      people have taken part in the MOP since 1981; there are currently 500
      volunteer writers. The underpinning research of this case study is a
      series of publications and digital resources that collectively reveal
      ordinary people's understandings of themselves and their social worlds,
      providing an empirical and conceptual underpinning to an ever-expanding
      public interest in social history.
    Langhamer uses material from mid-twentieth-century Mass Observation to
      unravel contemporaneous attitudes and feelings. Her monograph, The
        English in Love [see Section 3, R1], argues that a far-reaching
      emotional revolution preceded the sexual revolution of the late-twentieth
      century. This book has been widely, and favourably, reviewed in the
      popular press. It was Book of the Week in The Sunday Telegraph
      (25/08/13) and described by the New Statesman (22/08/13) as `a
      wise and important book that deserves the attention of policymakers and
      opinion-formers as well as historians'. Other significant publications
      include an article on happiness [R2] that provides a historical context
      for contemporary government policy discussions and a further article on
      capital punishment [R4] that reframes our understanding of popular support
      for the death penalty. Langhamer also works with material from the
      Archive's Post-1981 Project. In 2001, she co-authored a directive on
      courtship. The responses are utilised in her article on love, selfhood and
      authenticity [R3] to demonstrate the dynamic role played by love in
      creating social change.
    The MOP also fundamentally informs Robinson's research on the 1980s [R6].
      She selects key themes from the project and explores their representation
      in popular culture. Directives on `Charity' and `Retrospective on the
      Eighties' inspired her article that used charity singles to assess the
      relationship between popular culture and politics [R5]. `Observing the
      Eighties' is a JISC-funded digitisation project. It brings together
      responses generated in the 1980s, oral histories from the British Library
      and the holdings of Sussex University Library's documents collection to
      produce a unique free-access holding and an open-access teaching resource.
      The documents have been deposited in several Open Repositories, including
      the ESRC Qualidata Archive, Humbox and JORUM. This is the first time that
      digitised MOP material has been freely available beyond those making their
      own archive visits. An additional aspect of this project is the Mimas
      project Scarlet+ (the second phase of the project Special Collections
      using Augmented Reality to Enhance Learning and Teaching). This has
      resulted in the development of an augmented reality application that
      includes archive material and interviews with students and staff to
      provide a public audience with greater understanding of how to use Mass
      Observation and archives more generally as a learning tool.
    The key researchers are Langhamer (Sussex since 1998), Robinson (2002),
      and Gazeley (1985).
    References to the research
    Key peer-reviewed outputs and research grants:
    
R1 Langhamer, C. (2013)The English In Love: The Intimate Story
        of an Emotional Revolution. Oxford: Oxford University Press.
     
R6 Robinson, L. `Observing the 80s', partnership with MO Trust and
      the British Library, £100,000 JISC Innovation Fund.
    Outputs can be supplied by the University.
    Details of the impact
    Collaboration between Sussex historians and the broadcast media provides
      a platform for the delivery of public-facing social history. The Mass
      Observation Archive [see Section 5, C1] acts as a key archival resource
      for a range of broadcasts and has moulded the development of programme
      ideas. Enhanced public participation in historical study is achieved
      through the dissemination of existing archival material and public
      involvement in the creation of new archival material.
    In 2012, Langhamer negotiated a year-long partnership between the
      Archive, Sussex historians and BBC Radio Four's flagship news programme Today
      [C2]. In the first broadcast, Langhamer explained the importance of using
      `ordinary voices' to understand societal changes during the twentieth
      century (19 April 2012). In the second, Robinson argued that the responses
      of ordinary people provide an important alternative perspective on public
      events and, in particular, on the changing role and status of British
      royalty (30 May 2012). A third package considered what the public can
      learn about by studying the objects people keep on their mantelpieces at
      home (04 July 2012). Mass Observation also served as Today's guest
      editor on 26 December 2012 [C3]. Langhamer researched and delivered
      packages on Christmas in wartime and New Year resolutions, while Robinson
      participated in a live panel discussion. User response via Radio Four was
      positive: `We had such terrific feedback for the Boxing Day programme,
      many people touched by what they heard'. A 500 per cent increase in
      traffic on the Mass Observation website followed, providing real evidence
      of sustainability. Of these visitors, 85.44 per cent were new to the
      Archive. Mass Observation gained an additional 300 Twitter followers
      immediately after the broadcast. The Radio Four profile was reinforced
      when Robinson appeared on Making History [C4] to explain how MOP
      responses can illuminate the more-distant past (15 January 2012) and when
      Langhamer was interviewed for The World Tonight [C5] about The
        English in Love (20 August 2013).
    Other media activity further engages the public. Langhamer has appeared
      in A History of Britain: Brighton, the First Resort (BBC 2, 2010);
      Is Marriage in Peril (BBC Radio 3, 2010); History of the
        Microphone (BBC Radio 4, 2011); The Rules of Drinking (BBC4,
      2012); Who Do You Think You Are? (BBC1, 2012) and World Update
      (World Service, 2013). Her research film on changing attitudes towards
      love and marriage has received 1,850 YouTube hits. Robinson's research has
      featured in reports by the BBC News, BBC Sussex, BBC Somerset, Juice FM, The
        Guardian, Global Post, The Argus, Third Sector, Times Higher
        Education Supplement, MusicFilmWeb, and BBC History
        Magazine. She has spoken at the Battle of Ideas (2011), the Lesbian
      and Gay News Archive (2012) and the National Memorial Arboretum (2013). A
      Mass Observation public lecture series organised by Langhamer and the
      Archive in 2011-12 further facilitated public engagement.
    Sussex research using Mass Observation has also informed the
      commissioning of broadcasting packages. The Today partnership is
      one example, but Langhamer also worked closely with the BBC on The
        People's Coronation with David Dimbleby (BBC 1, 2013), which
      attracted 3.8 million viewers and was widely reviewed in the press [C6].
      The director, John Haynes Fisher, commended Langhamer's impact on the
      film's overall development in providing a framework within which
      `apparently meaningless' colour footage of ordinary people's lives made
      sense.
    The MOP provides a structured framework within which the public write for
      posterity. Langhamer, an Archive Trustee, hosted a cross-sector symposium
      at the Charity Centre in 2013 to encourage cross-sector commissioning of
      the directives to which the public respond. The transfer of older material
      to digital formats has enhanced public access to existing MOP materials.
      `Observing the 80s' has produced a digital Open Educational Resource, with
      material available for the first time, under a Creative Commons BY-NC-SA
      3.0 licence allowing for its repurpose [C7]. Engagement and dissemination
      strategies include a blog through which project materials can be accessed
      (6,781 unique visits to 31 July 2013); a Facebook page built by a `Youth
      Ambassador' and YouTube channel. An introduction to the project has nearly
      1,000 hits. The resource was profiled in The Guardian in February
      2013 [C8]. In 2013, a group of international summer-school students
      enthusiastically tested the Augmented Reality application designed around
      `Observing the 80s'. Further community outreach includes a workshop run in
      collaboration with the disability charity Oyster and a series of workshops
      at Lewes Prison. Inspired by the Project, several prisoners subsequently
      submitted day diaries to the MOP. Davison High School has redesigned its
      BTech Textiles course around the resource: they design clothes inspired by
      a directive on `Social Divisions'. User feedback is enthusiastic: `I now
      know what an archive is and why people write', observed one student.
    Sources to corroborate the impact 
    C1 Mass Observation Archive: http://www.massobs.org.uk/index.htm
    C2 `Mass Observation 75 years on', Today, BBC Radio 4, 19
      April 2012:
      http://news.bbc.co.uk/today/hi/today/newsid_9714000/9714405.stm
    C3 Boxing Day 2012: Mass Observation is guest editor of the Today
      programme:
      http://news.bbc.co.uk/today/hi/today/newsid_9780000/9780825.stmToday
        Spring 2012
      http://news.bbc.co.uk/today/hi/today/newsid_9780000/9780829.stm
      http://news.bbc.co.uk/today/hi/today/newsid_9780000/9780828.stm
    C4 Making History: http://www.bbc.co.uk/programmes/b01pty41
    C5 The World Tonight: http://www.bbc.co.uk/programmes/b038c8sd
    C6 The People's Coronation with David Dimbleby: http://www.bbc.co.uk/programmes/b02qv2wr
    C7 Observing the 80s: http://blogs.sussex.ac.uk/observingthe80s/
      https://www.facebook.com/Observingthe80s
      http://www.youtube.com/watch?v=lp4go2qnofI&list=PLe2vIDxT6vu6NwQd3EGf5Cc2Rmg5h-Lyx8
    C8 Joe Moran, `The 1980s that time forgot':
      http://www.theguardian.com/commentisfree/2013/feb/24/1980s-time-forgot-digital-archive