Predicting and improving construction labour productivity and whole life value
Submitting Institution
University of DundeeUnit of Assessment
Civil and Construction EngineeringSummary Impact Type
TechnologicalResearch Subject Area(s)
Built Environment and Design: Other Built Environment and Design
Economics: Applied Economics
Summary of the impact
The Construction Management Research Unit (CMRU) has exploited its
research into productivity improvement, whole life costing and
sustainability assessment through a University spin-out company, Whole
Life Consultants Ltd, that has achieved economic impact. With sales
exceeding £1M since its inception, the company's post-2008 achievements
include: the development of a labour forecasting tool that has generated
contracts worth more than £100k to the Construction Industry Training
Board in 2011-13; on-going implementation of a productivity improvement
programme for Tayside Contracts that has produced an increase in turnover
of £6.8M and a threefold increase in profitability since 2009; on-going
support of the Croatian PPP/PFI programme that has contributed to the
successful implementation of 11 projects since 2008.
Underpinning research
Since 1993, the CMRU's research led by Professor Horner, has focussed on
improving labour productivity, developing Life Cycle Costing techniques to
maximise whole life value and promoting a novel integrated, holistic
approach to sustainability assessment.
A series of external grants since 1993 has supported CMRU to quantify the
relationship between labour productivity and the factors that affect it.
This has led to the discovery and application of the property that items
in a bill of quantities whose value is greater than the mean, the
so-called `cost significant' items, account typically for 80% of the total
value but number less than 20% of the total number of items. Moreover, for
projects of similar types, the cost-significant items are all the same and
represent a consistent proportion of the total value. The property is
generic and can be applied to any set of numbers (e.g. labour costs,
labour hours), allowing the derivation of a small number of significant
activities that can be taken to be representative of overall project
performance. This finding has allowed the execution of extensive site data
collection programmes, leading, in turn, to a deeper understanding of
where the opportunities for increasing productivity lie[1][2].
The CMRU has, for the first time, quantified the relationship between
productivity and delays and disruptions, overtime working and size and
skills of the labour force[3]. It has demonstrated conclusively
the role of site management in improving productivity and developed a
protocol for collaborative planning drawing on lean principles and
involving the whole supply chain that is similar to (but pre-dates) "last
planner".
In whole life costing, CMRU developed a generic approach to life cycle
costing and explored the potential for adopting a risk-based approach to
maximising whole life value by applying Integrated Logistics Support (ILS)
to construction projects in both the design and operation phases[4].
Two techniques were identified, namely (i) Failure Modes, Effects and
Criticality Analysis and (ii) Reliability Centred Maintenance that could
be tailored for and applied successfully in the construction industry. The
research demonstrated how the application of these techniques reduces the
maintenance costs of existing housing stock by up to 20% and the whole
life costs of selected components of houses, hospitals, schools and
prisons by up to 40%. The research also led to the development of an
elemental whole life cost breakdown structure consistent across all phases
of the project, allowing, for the first time, an analysis of the impact of
alternative design solutions on the capital, maintenance and operating
costs of any building project[5].
Since 2005, the CMRU has developed an Integrated Sustainability
Assessment Toolkit that allows the holistic assessment of the economic,
environmental and social dimensions of sustainability throughout the life
of any construction asset or group of assets. From the 1000 or so
sustainability indicators in use worldwide, the research has identified 19
principal sustainability impacts of buildings and 27 principal impacts of
urban developments that practitioners and academics considered to be the
most important. It also identified the most appropriate tools for
assessing the impacts and developed a multi-criteria decision-making
approach to aggregate the outputs across all the principal impacts[6].
Horner (Director, CMRU) was made an Honorary Fellow of the Royal
Incorporation of Architects in Scotland for "Services to Construction" in
2007. He is Chairman of the CITB Technical Reference Group for Labour
Market Intelligence and sits on Transport Scotland's National Roads
Maintenance Review Technology and Innovation Working Group. He was
appointed to the Board of the Tayside and Central Regional Transport
Partnership (2008-2010) by the Scottish Minister for Transport
References to the research
Publications
1. Horner, R. M. W. and Zakieh, R. (1996) Characteristic items — a new
approach to pricing and controlling construction projects. Construction
Management and Economics, 14, 241-252. http://dx.doi.org/10.1080/014461996373494
3. Horner, R. M. W. and Talhouni, B. (1995) Effects of Accelerated
Working, Delays and Disruption on Labour Productivity.
Chartered Institute of Building, 40 pp., ISBN 1 85380 068 6.
4. El-Haram, M. A. and Horner, R. M. W. (2003) Application of the
principles of ILS to the development of cost effective maintenance
strategies for existing building stock. Construction Management and
Economics, 21, 283-296. http://dx.doi.org/10.1080/0144619032000093774
5. El-Haram, M., Marenjak, S. and Horner, R. M. W. (2002) Development of
a Generic Framework for Collecting Whole Life Cost Data for the Building
Industry. Journal of Quality in Maintenance Engineering, 8,
144-151. http://dx.doi.org/10.1108/13552510210430017
6. Thomson, C. S., El-Haram, M. A., and Emmanuel, R. (2011) Managing
sustainability assessment within the project lifecycle. Proceedings of
Institution of Civil Engineers — Engineering Sustainability, 164(2),
143-157. http://dx.doi.org/10.1680/ensu.2011.164.2.143
External Grants awarded to support the underpinning research
EPSRC GR/K64471/01: Application of ILS to the development of cost
effective maintenance strategies for existing building stock 1996 - 1998
(£102,369). Prof R. M. W. Horner (P.I.)
EPSRC GR/K77457/01: Improving construction productivity — a practical
demonstration of a process-based approach. 1996 - 1998 (£150,505). Prof R.
M. W. Horner (P.I.)
EPSRC GR/N01811/01: A generic approach to minimising whole life costs in
the construction industry. 2000 - 2003 (£315,397) Prof R. M. W. Horner
(P.I.)
EPSRC GR/S18311/01: SUE Scoping Study: Metrics, models and toolkits for
whole life sustainable urban development — a scoping study. 2003 - 2004.
(£207,024). Prof R. M. W. Horner (P.I.)
EPSRC EP/C004701/1: A Visual Map of Sustainable Urban Development Issues.
2004 -2005 (£125,843). Prof R. M. W. Horner (P.I.)
EPSRC EP/C008030/1: Metrics, Models and Toolkits for Whole Life
Sustainable Urban Development. 2005 - 2009 (£1,276,306). Prof R. M. W.
Horner (P.I.)
Details of the impact
Whole Life Consultants Ltd (WLC)
WLC was established as a spin-out company from the University of Dundee
(which owns a 10% share) specifically to commercialise the research
outputs from the CMRU on the recommendation of the industrial steering
committee for EPSRC Grant GR/N01811/01. Since January 2008, the company
has undertaken work to a value exceeding £1M and currently employs 5
people. Clients include (i) CITB and, on its behalf, Salford City Council,
7 North East (England) Local Authorities, Lambeth & Wandsworth, Welsh
Assembly Government, Waltham Forest, Fusion 21, EU Skills, (ii) UK
Contractors Group, (iii) Croatian Institute of Bridge and Structural
Engineering, (iv) PPP Centar Zagreb, (v) British Board of Agrément, (vi)
Scottish Enterprise, (vii) O'Hare McGovern, (iix) Experian and, on its
behalf, the Olympic Park Legacy Company, (ix) the EU and, on its behalf,
Frederick University (Cyprus), FORSAS (Italy), Romanian Society for
Lifelong Learning, DOCTUM (Spain), (x) 6ix Consulting and, through it,
Scottish Water. The company has been awarded a major contract by HS2 in
2013 to predict the labour demands and skills gap generated by the HS2
project.
Productivity
In 2008, CITB commissioned WLC to develop a labour forecasting tool to
predict the amount of labour required in each trade on a monthly basis,
given no more than the type of project, its value or floor area and the
start/end dates of construction. This tool is used throughout the CITB
Skills Academy programme and is recognised by CITB as being unique from a
commercial perspective and providing a leading edge in strategic
discussions with government and industry[7]. During the past 2
years, it has been licensed to the Olympic Park Legacy Company, Salford
City Council, 7 North East of England Local Authorities, Lambeth &
Wandsworth and Waltham Forest, generating contracts worth more than £100k
to CITB. It is used principally, but not exclusively, in determining the
number of jobs created in unitary authorities as a result of construction
activity[7,8].
Dissemination of the CMRU's underpinning research to industrial
stakeholders has been accomplished through the monograph "More for Less"
published by CIRIA. It is used currently throughout the construction
industry as a guide to productivity improvement and supports a
productivity training programme delivered by WLC and a lean training
programme delivered by 6ix Consulting Ltd. These programmes have been
delivered to more than 100 practising professionals, with typically 1 in 4
participants reporting a consequent reduction in costs. Farrans
Construction estimates £100ks in savings[9] achieved in 2013
through a radical overhaul of its procurement method using WLC's Productivity
Portal.
In 2011, CMRU completed a Knowledge Transfer Partnership with Tayside
Contracts to embed its research in lean thinking across the whole
organisation. The KTP has been rated "outstanding" by the TSB, having
delivered an increase in turnover of ca £6.8M, cost reductions of
£650k, a threefold increase in profits and an increase in the percentage
of partnering contracts from 25% to more than 45%[10]. The
partnership is a finalist for the best UK KTP Partnership Award.
Whole Life Costing and ILS
The CMRU's research into whole life costing and ILS has had a wider
reach, extending particularly to PPP/PFI contracts executed in Croatia.
Memoranda of Understanding between WLC and the Croatian Institute of
Structures & Bridges and the PPP Centar, respectively, to provide
support for the Croatian PFI programme have led to the engagement of WLC
since 2008 in the formulation of 12 PFI projects in Croatia, 11 of which
have now been implemented successfully[11]. Between 2008 and
2012, WLC supported O'Hare McGovern in the preparation and delivery of 5
successful bids for PFI Schools in Northern Ireland. It was responsible
subsequently for preparing the optimum Life Cycle Replacement cost
profile.
Sustainability
In 2011, WLC was awarded a €300,000 Leonardo de Vinci grant to transfer
its expertise in sustainability assessment to 4 European countries. The
programme is delivering training to 50 professionals so that the results
of the CMRU's research can be adopted in practice across Europe.
Scottish Construction Centre (SCC)
Horner directed the SCC between 2008 and 2009 and took the academic lead
in delivering its £2.7M programme until its successor body (Construction
Scotland) was launched in 2011. He had initially put together the winning
consortium and written much of the successful bid to Scottish Enterprise
for the Centre and in 2008, he was responsible for winning a supplementary
ERDF grant of £706k for it, using EPSRC funding as part of the matching
component. Under the SCC banner, the Dundee team administered Workshops on
whole life costing (attracting 61 participants from 42 companies) and lean
thinking (178 participants from 100 companies). It provided one-to-one
support to 47 companies. An independent evaluation has estimated that this
work produced an increase in added value of £28.8M, created 250 new jobs
and protected a further 750[12].
Sources to corroborate the impact
- Factual Statement: Commercial Strategy Manager, CITB
- Factual Statement: Regeneration Manager, London Legacy Development
Corporation
- Factual Statement: Commercial Director, Farrans Construction
- Factual Statement: Managing Director, Tayside Contracts
- Factual Statement: Director, Croatian Institute of Structures and
Bridges
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http://www.evaluationsonline.org.uk/evaluations/Browse.do?ui=browse&action=show&id=468&taxonomy=CON
Web site link to the Scottish Construction Centre Evaluation Report to
Scottish Enterprise by GEN Consulting