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UCL research has created a groundbreaking names classification tool for use by healthcare organisations, local government and industry. This improved the effectiveness of public service delivery to different cultural, linguistic and ethnic groups, in applications such as A&E admissions and GP referral patterns. It was used by the leading provider of commercial geodemographic segmentation of neighbourhoods as a more differentiated source of ethnicity information than Census sources alone. The public was engaged with research through popular websites and extensive media coverage, and the research has provided interactive tools through which science museums have improved public understanding of genetics and family history.
Bishop and Danicic contributed to the development of novel spend analysis software. Launched in 2011 as a commercial service by KTP industrial partners @UK PLC, SpendInsight has been used by over 380 organisations, including Basingstoke and North Hampshire NHS Foundation Trust, which, alone, cut procurement spend by £300,000 via savings identified using SpendInsight. An analysis produced by SpendInsight for the National Audit Office identified gross inefficiencies in NHS procurement, yielding potential annual overall savings of at least £500 million. The findings of this report were discussed in parliament and changes to NHS purchasing policy were recommended as a result.
The Great Britain Historical Geographical Information System (GBHGIS) has computerised geographical surveys of Britain, including Ordnance Survey mapping and all censuses 1801-1971, integrating them into a consistent, innovative geo-spatial and geo-semantic information architecture, and disseminated data via many channels including the UK Data Service, direct work for government agencies (e.g. DEFRA, National Archives), and our own very popular web sites that are used extensively by genealogists and the general public with over 1.8 million unique users per annum. Impact of the technical innovation is mainly on non-UK academics, but within the UK we have made it vastly easier to place modern local issues in long-run perspective — and lots of people and organisations have.
UCL's Bentham Project has developed an international award winning public engagement and knowledge transfer initiative that brings the views of the renowned 18th century philosopher and reformer, Jeremy Bentham, to life for the modern world. By creating the Bentham Papers Catalogue, Digital Database and crowdsourcing project Transcribe Bentham, the Project has:
Database and URL hijacking is a very real and damaging threat for businesses and their brands. Professor David Duce and Dr Faye Mitchell successfully partnered with Nominet, a leading internet domain registry, to help detect abuse of their WHOIS system and develop tools to better understand and deal with typosquatting. Their approach enabled improvements to Nominet's information services and practices, whilst also influencing the wider technical community. These benefits included better policing of systems, securing brands, reducing fraud and starting to get people thinking about what can be done with data to gain insights and understanding of behaviours.
The social enterprise Mapping for Change (MfC) was established to make use of participatory mapping knowledge and software created through research at UCL. Since 2009, MfC has secured more than 20 contracts worth in excess of £435,000, and has delivered over 30 projects in many communities, directly engaging more than 5,000 people and reaching far more online and indirectly. Its projects have increased community engagement in the local environment, led to new environmental monitoring by local authorities and stimulated policy debate about noise and air pollution.
Research in UCL Information Studies enables innovative forms of cultural interaction which encourages a deeper, more personal experience for the public. Our crowd-sourcing transcription project, Transcribe Bentham, has enabled a worldwide audience to participate in the transcription of previously unstudied manuscripts. Our QRator project has empowered museum visitors to think of exhibits as social objects, discussing them with other visitors and curators in three important museums via social media. Both have been recognised and imitated as ground-breaking methods of creating partnerships between the public, the academy and cultural heritage institutions.
The volume and diversity of data that companies need to handle are increasing exponentially. In order to compete effectively and ensure companies' commercial sustainability, it is becoming crucial to achieve robust traceability in both their data and the evolving designs of their systems. The CRISTAL software addresses this. It was originally developed at CERN, with substantial contributions from UWE Bristol, for one of the Large Hadron Collider (LHC) experiments, and has been transferred into the commercial world. Companies have been able to demonstrate increased agility, generate additional revenue, and improve the efficiency and cost-effectiveness with which they develop and implement systems in various areas, including business process management (BPM), healthcare and accounting applications. CRISTAL's ability to manage data and their provenance at the terabyte scale, with full traceability over extended timescales, based on its description-driven approach, has provided the adaptability required to future proof dynamically evolving software for these businesses.
This case study embodies a non-linear relationship between underpinning research, software development and deployment. It involves computer science research at UWE in conjunction with its applied development for the world's largest particle physics laboratory and onward deployment commercially into private sector industry.
State-of-the-art reasoning systems developed in the UoA have underpinned the standardisation of ontology languages, and play a critical role in numerous applications. For example, HermiT, software developed in the UoA, is being used by Électricité de France (EDF) to provide bespoke energy saving advice to 265,000 customers in France, and a roll out of the use of the system to all of their 17 million customers is planned.
The development and application, by a UCL and Royal Institution (UCL/RI) team, of a powerful range of computational and experimental techniques has had a major impact on understanding of catalysis at the molecular level. The translation of these approaches to industry — achieved through fellowships, collaborations and employment of trained UCL/RI scientists — has had substantial impact on the development and optimisation of key catalytic systems used in energy, environmental, bulk and fine chemicals production. Computational modelling software has been commercialised by Accelrys following interaction with the UCL/RI team. Products and processes at Johnson Matthey have been developed and enhanced over a shorter timescale, ultimately leading to good returns and a sustained market position. The approaches also provided evidence that platinum-containing vehicle emission catalysts are not a source of chloroplatinates in the environment and can therefore continue to be used.