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The research described below has impacted on policy and practice relating to Personal Development Planning (PDP) - the structured and supported process by which learners reflect upon their own development and plan their future development. The impact has primarily been on the UK Higher Education (HE) sector, but has also extended beyond the UK and into other types of organisation (e.g. graduate recruitment networks). More specifically, the research has: shaped the guidance offered to Higher Education Institutions (HEIs) by the Quality Assurance Agency (QAA) on implementing and developing PDP policies and processes for students; enhanced the practice of PDP practitioners; stimulated debate among these practitioners; and informed the development of resources for these practitioners. This has had an overarching positive effect on learner development in educational settings and beyond.
The Change Management Consortium (CMC) is a collaborative network of academics and organizations seeking to improve knowledge and practice on staff engagement in the strategic implementation of change. Research done at the University of Bath has helped organizational members of the CMC internally to improve employee trust and to build commitment to change. The CMC provides member organizations (including: Aviva, Ernst & Young, GKN, GlaxoSmithKline, Kraft Foods, the Ministry of Defence and T-Mobile) with opportunities to utilise highly relevant research findings in order to create cross-organizational dialogues on improving practice. The broad aim of the research is to move from strategies for change based on alignment with management requirements, to strategies for change informed by employee engagement. One of the CMC members, Her Majesty's Revenue and Custom's (HMRC) provides a specific case example of the benefits of this research, which led to acknowledged improvements in trust and employee engagement.
Building Information Management (BIM) involves the creation and use of digital information about built assets. Mandated by UK and other governments because of its potential to reduce waste and optimise efficiency, its successful exploitation requires changes in construction technology and process. This research has had a transformational impact on both. Our technical research forms the basis of the National Library of BIM objects, as well as technological solutions and product developments for many organisations. Our work with UK and overseas governments has shaped industry's uptake of BIM. We have founded a centre of excellence to introduce BIM to practitioners and organisations, and created a commercial joint-venture consultancy company.
International collaborations are now core features of higher education and international business, yet their intercultural aspects are frequently overlooked. The roll-out of global initiatives is less easily matched by the development of "global people" — people who can function effectively in culturally diverse contexts. In order to address this challenge, Spencer-Oatey and colleagues have been researching the nature of this competence and applying their insights to the development of training resources. These resources have been accessed by large numbers of professionals and practitioners throughout the world, helping them grow in intercultural understanding, adapt their behaviour, and apply their insights to training others.
Lynda Gratton has examined how the transformational forces of globalization and technology are changing the nature of work and how organizations can prepare for this transformation. This has been particularly infb02uential for multinational corporations that are seeking to become more innovative and productive in the face of the extraordinary transformation of their external context. Gratton's research has achieved substantial and far-reaching impact via her highly infb02uential books and practitioner-orientated articles; its signifb01cance is recognized by major prizes and awards from the business community; and it illustrates the use of specifb01c channels (Gratton's Hot Spots Movement; and The Future of Work Consortium) to convert academic research into real-world impact.
Dr Alexandros Paraskevas has demonstrated the benefits of implementing academic research and `scientific rigour' into global business practices. His conceptual approach to risk and crisis management has become highly acclaimed within the hospitality industry and has strengthened practices in a turbulent business environment. His research pioneered an effective partnership between the Oxford School of Hospitality Management and InterContinental Hotels Group (IHG), resulting in the Group developing new risk management practices, enhancing its effectiveness in managing risks, saving costs and gaining worldwide recognition as industry leader in the field. These practices are continuously shared with the broader H&T industry through appropriate fora and dissemination platforms.
This case study concerns the development, adoption and dissemination of innovative `community-owned' approaches to the sustainable management of social-ecological systems (SES) within the Guiana Shield region of South America. Spanning the countries of Guyana, Suriname, French Guiana and areas of Brazil, Venezuela and Colombia, this region is of recognized global significance for carbon storage, fresh water resources and biodiversity. Its indigenous, Amerindian communities have a potentially crucial role to play in sustainable conservation policy and practice. However, local economic and cultural changes, extractive industries, and global dynamics such as climate change are bringing profound challenges to these local communities and their SES. Research at Royal Holloway has responded to these challenges by involving indigenous peoples in both biodiversity science and sustainability policy. The work allows indigenous communities to identify, through participatory research methods, the most effective practices they have for surviving and thriving sustainably.
The impacts of the research are of four main types:
Research undertaken at the University of Cambridge Department of Engineering (DoEng) since 1998 on strategic technology management resulted in a principled and generalised method of creating roadmaps for technology and innovation management. This research was developed into a complete toolkit through case studies and consulting by the DoEng's wholly-owned subsidiary Institute for Manufacturing Education and Consulting Services Ltd (IfM ECS). Organisations in 26 countries commissioned over 115 consulting projects during 2008-13, benefiting through improved business performance and practices, the adoption of new technologies or processes and the better alignment of technology strategies with policy and commercial imperatives. IfM ECS's revenue from consulting, publications and events based on the research findings was GBP 3,479,758 in the period.
Building on research in integrated information systems and their impact on organisational culture, Newcastle Business School (NBS), via a two-year Knowledge Transfer Partnership (KTP 8193), assisted Inpipe Products (IPP) to increase its operational efficiency and turnover. IPP is a world leading company in the design, manufacture, supply and rental of pipeline maintenance equipment for the global oil and gas industry. The KTP explored and developed the cultural environment for successful implementation of an integrated information system. The result for the company is improved operational efficiency, with the processing time for products from sales to engineered drawings reduced from five hours to 15 minutes, a reduction in late deliveries due to better information on product specification and a 14% reduction in rejected products. Product sales turnover has increased from £5.5 million to £6 million per year.
The research undertaken on the 2001 Foot and Mouth Disease epidemic as a major natural, environmental and human disaster in the UK has changed the approach to managing such catastrophic events. By exploring a full range of interrelated political, technological and socio- cultural contexts of such events, it refocused and refined policy understanding and approach to managing similar disasters at both national and international level, by raising the profile of accounting for the personal, psychological and community impacts as well as the practical implications of such events.