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Soft Systems Methodology (SSM), developed by Peter Checkland and colleagues at Lancaster University, has been adopted worldwide for tackling complex problems in both private and public sectors. It is used widely in consulting practice, leading to major business and economic impacts. In examples 1 and 2 we report major impacts, including a reshaped multi-national business and extra profits of RMB 50M in a Chinese company. In addition, SSM has helped effect major cultural change within multinational business as described in example 3 and has been adopted as part of mainstream business analysis (examples 4, 5 and 6). This has been achieved through a deliberate policy of action research and post-experience education, supported by academic and practitioner-oriented books.
Led by Professor Andrews, a computational method for real time mission planning, based on Binary Decision Diagrams (BDD), was developed in the Mathematical Sciences Department at Loughborough University (LU) from 1993-2003. This is fast and accurate and can be used to support decision-making on system utilisation in real-time operation, which has led to the ability to diagnose in flight faults for unmanned aerial vehicle (UAV) applications.
The research has changed the understanding and awareness of the advantages of BDD, resulting in integration into major industrial trials and proprietary software products, including at BAE Systems, one of the world's largest companies in an area of vital importance to UK security and economic development. The methodology has attracted significant research funding in collaborative programmes with industry.
University of Huddersfield research into knowledge engineering, domain modelling and machine learning has raised professional, industry and policymaker awareness of novel ways of designing more efficient, cost-effective and sustainable management networks. This is particularly the case in the field of transportation, where recognition of such techniques has significantly increased among stakeholders throughout the UK and across Europe. The research has been credited with informing a "step-change in thinking" and is now central to the £16m EPSRC Autonomous and Intelligent Systems Programme, which has attracted more than £4m in financial and in-kind support from hi-tech industries.
Loughborough University's (LU) interdisciplinary model based systems engineering (MBSE) research (2001-2010) has directly enabled life-saving operations by i) Developing synthetic vision systems to improve the safety of emergency services helicopter operations involving low level flight during day, night, all weather and conditions of zero visibility, and ii) Saving lives through a reduction in morbidity and mortality of babies born with congenital heart defects.
The impact translates directly into significant cost savings and safety risk reductions in expensive flight trials costing millions of pounds by BAE Systems [5.1], and in supporting clinical practice/surgical interventions by University Hospital of Rennes [5.2] with a reduction in the morbidity and mortality of babies born with congenital heart defects in Brittany, France.
Automotive design analysis software based on qualitative reasoning research in the Advanced Reasoning Group at Aberystwyth is deployed at more than 200 automotive and aeronautic OEMs and Tier 1 suppliers world-wide. The software necessitates companies changing their process for performing design analysis, and companies are willing to do this because of the attendant benefits.
The major benefits of use of the software are early feedback on potential problems with the design of automotive systems, and improved safety of automotive designs. Related benefits are improved product time to market, and cost savings. A representative example of production savings of $2.5 million has been given for use of the software on a single product design, as well as Ford Motor Company's estimate of $20M per year saved in just their company.
Research at the University of Portsmouth (UoP) has created new user-friendly control, navigation and communication systems for powered-wheelchairs that have made a significant and positive impact on the lives of users. These have given many disabled children and adults an opportunity for independent mobility, some for the first time.
The systems have been used in six special schools and institutions (including RNIB and NHS) and many private homes. Economic impact in reducing the need for carers alone has been estimated at more than £250,000 p.a and the devices have also changed some professional services.
The Airbus company has used OntoREM, a semi-automated methodology developed at UWE Bristol, for developing systems' requirements specifications and improving the quality of such specifications. This has saved Airbus [text removed for publication] cost and time to develop aircraft operability requirements for wing design and industrialisation in two different aircraft programmes — with a significant increase in requirements reusability. It has enabled improved assessment of risk in advance of a project's start through prior estimation of the cost and time of developing requirements. This has allowed reliable forecasts and scheduling, and better management of the expectations of a project's key stakeholders.
The supply of electrical energy to centres of demand is an increasingly important issue as our power generation sources decarbonise. Without innovation in our use of high voltage cables, security of supply to our major cities cannot be guaranteed. Our research has:
Cranfield's research on LCA has informed public debate ranging from ministerial statements to popular science books, underpinned public policy development in the UK and Europe, and provided major contributions to Foresight initiatives. Extensive LCA using advanced integrated systems approaches has led to quantification of environmental burdens and impacts, including greenhouse gas emissions, from production systems such as livestock, arable crops and from changes in land use. The models underpinning these LCA are available publicly and been downloaded by over 800 users across the globe.
Research at the University of Manchester, focusing on process systems in advanced architecture for large systems, has enabled the development and successful implementation of the Salford Process Reengineering Involving New Technology (SPRINT) method within Salford City Council. SPRINT is a change and innovation method tailored to the needs of the public sector. Having been adopted as the standard for all Local Authorities in 2004, the SPRINT methodology aided Salford City Council in achieving savings of £20M by 2011. It has been further used in projects in Education and Housing where it has delivered cost savings of £0.5M.