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Improving conflict resolution and mediation in UK workplaces

Summary of the impact

Research undertaken since 1999 by Professor Paul Latreille at Swansea University has examined workplace conflict and its resolution. Much of this research has been externally funded by the ESRC, government and other bodies, and published as reports and papers in internationally recognised academic journals. The research has delivered a range of impacts, including shaping policymaker and practitioner debate and providing confirmation of, and challenges to, policy and practice. Impact is evidenced, inter alia, by references to the research in government consultation documents and responses to such documents, Parliamentary debate and practitioner materials.

Submitting Institution

Swansea University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Social Work

How research on diversity (specifically sexual orientation) within various institutions of justice has influenced policy development and reform initiatives.

Summary of the impact

This case describes Professor Moran's research on perceptions, expectations and experiences of sexual orientation discrimination and how they affect the lives of those who work in the justice and legal services sector. His impact has been two-fold. His research has informed policy development, reform initiatives and operational practice within the Judicial Appointments Committee. And he has raised the profile of sexual orientation which previously had not featured on the diversity agenda in the legal professional and justice sector. Raising awareness of sexual orientation as a diversity characteristic has led to campaigns and training initiatives to support career development for LGBT legal professionals.

Submitting Institution

Birkbeck College

Unit of Assessment

Law

Summary Impact Type

Legal

Research Subject Area(s)

Law and Legal Studies: Law

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