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Impact is primarily economic and organizational, resulting from more effective leadership processes and practices by small firm owner-managers. The mechanism of impact was a programme known as LEAD (leadership, enterprise and development), which drew a significant community of owner-managers of smaller firms in Greater Merseyside into the Management School, to enable them to use research findings about managerial and entrepreneurial learning, leadership and business support in the running of their firms. The resulting impacts were on management practices and processes, and firm performances. Practitioners engaging with the University of Liverpool Management School (ULMS) LEAD programme experienced turnover increases averaging 21%. The beneficiaries are small firms, their employees and business support partnerships.
The Leading Enterprise and Development (LEAD®) programme has supported skills development by over 3,000 small-and-medium sized enterprise (SME) owners, creating over 10,000 jobs. Four franchises now operate: LEAD North West, South West, London and Wales. Developed by the Institute for Entrepreneurship and Enterprise Development (IEED), LEAD's syllabus includes action learning, coaching, shadowing, exchanges and reflection. LEAD has featured on BBC TV and Radio 4, and cited in the House of Lords Select Committee SME Exports report. The research insights and impact of LEAD informed a successful £32 million Regional Growth Fund bid to support business growth in 20 UK cities.
A persistent issue in UK government and policy has been national performance on development and improvement of workforce skills for international competitiveness, highlighted by The Learning Age (1998) and the Lisbon Agenda. Strengthening and alignment of workplace dialogue have been shown to lead to better understanding between those designing and those receiving training and development programmes. This case shows how research part-funded by trade unions has contributed to directly and indirectly shaping policy, leading to further funding targeted at changes in support by the Department for Business, Innovation and Skills (BIS). The result is improved performance in learning and training.
The Transforming Learning Cultures in Further Education (TLC) project, which UWE researchers led the design of and played a key role in undertaking, informed policy debates on a range of issues including the quality of teaching and learning in Further Education (FE) settings. Several FE sector teacher training programmes (e.g. Cardiff University) have changed aspects of their content as a consequence of this research, for example to help trainees better understand and develop a positive learning culture in their classrooms. This benefits the trainee teachers and, as a consequence, the learning outcomes for the students they work with. Processes to enhance the practice of established teachers in FE have been implemented as a consequence of this research, for example, City of Bristol College's peer mentoring scheme improves the skills of lecturing staff and outcomes for learners. The project also produced a book that has been widely adopted by FE managers and tutors to help them better understand and enhance the learning context in contemporary college and adult education environments, resulting in more effective teaching and learning. On a wider level the research findings have influenced national policy debates on issues around the funding, practice, and management of teaching and learning activities across the post-compulsory education sector, particularly in further education.
Our research has created a framework that sustains new forms of effective collaboration for distributed workers and learners in `live environments'. The framework has resulted in a software toolkit and online guidelines designed for the new collaborative spaces: from avatar and embodied worlds to live video meetings. One part of the framework has transformed the work of international universities and multi-disciplinary research institutes, improving their 3D, avatar-based work and `embodied' learning spaces, while another aspect has created our FlashMeeting (FM) video-meeting tool. Released in 2003 (predating multi-party Skype™ by seven years), this research brought multi-party, in-browser, video meetings to thousands worldwide, including recording and analytic features that have only now started to emerge commercially.
Research by Melanie Nind of the University of Southampton and her collaborator (Hewett) has had a national and international impact on the practice of professionals who teach people with severe learning disabilities. The Intensive Interaction approach is included in UK National Curriculum guidance, the Government's Strategy for people with learning disabilities, and it is used across education, psychology, social care and speech and occupational therapies. Nind's research has shaped the implementation of Intensive Interaction, and provided practitioners in Eastern Europe, New Zealand, and Australia with new data and concepts that help to inform practice to enrich the lives of a vulnerable population.
Research on unions and workplace learning has informed government and unions on the effectiveness and distinctiveness of union-led learning (ULL) in promoting adult learning and skills. On the basis of the research, the then Scottish Executive decided to provide funding for union-led learning from 2008 to 2011. The research findings have also contributed to priority setting for union learning funds, notably by directing funding towards the longer-term sustainability of ULL across Scotland, benefitting adult and particularly non-traditional adult learners. The research has also impacted on trade union policy on workplace learning and skills by informing strategic deliberations about how unions can generate member and union benefits from learning activities. It has also influenced union and employers' practices by linking skills acquisition and deployment, leading to improved working practices that benefit employers, employees and unions. Moreover, the evaluation framework developed in this research has informed approaches to evaluating ULL elsewhere in the UK, and robust evaluations using the framework have generated additional funds for learners in England at a time when other funding for adult learning has diminished.
Our research into learning through digital technologies has increased the focus on the importance of learning processes and context. The research developed new models of strategic evaluation and learning framework analyses as well as a new concept of MEGAcognition. These have shaped the development, customisation and implementation of more appropriate digital educational resources, nationally and internationally. Our research has involved and influenced key national and international companies and groups. Its users have been policy makers and developers, as well as teachers and pupils in primary and secondary schools. The research has: 1) influenced policy and practice developments nationally and internationally (in UK government departments and the e-strategy agency, and in five major resource development companies and corporations with international reach); 2) increased awareness of and engagement in learning opportunities (in four local authorities); 3) built capacity (in three resource development companies and projects); 4) offered insights into ways to develop, refine and customise educational products for specific audiences (in six resource development companies and local authorities); 5) raised awareness and understanding of educational concepts to non-academic audiences nationally and internationally (through 35 public and private seminars and keynote sessions to national and international audiences); 6) raised awareness of learning and pedagogical practices (in six major resource development companies and corporations).
Results of research at Royal Holloway in Machine Learning — Support Vector Machine (SVM), kernel methods and conformal-prediction techniques — are at the source of the analytics and `Big Data' revolution, whose impact is transforming the economy (and society), from data mining to machine vision, from Web search to spam detection.
Although SVMs were not invented at Royal Holloway, our contributions include the original reference monograph (Vapnik 1998), basic underpinning theory (such as [3.2]), the first widely distributed open-source implementation [3.1], the first accessible textbook (Cristiniani and Shawe-Taylor 2000), and multiple extensions (such as [3.3] and [3.4]).
The delivery of interchangeable services across a range of educational platforms has been a long-term problem in the field of technology enhanced learning. The Institute for Educational Cybernetics (IEC) identified widgets as having a potential role in resolving this problem, and developed a widget server, Wookie, to provide a research tool to investigate this. The research is summarised in [4] and [6]. The work attracted international attention, and the server has been reused in a number of other projects to provide interoperable services, both in education and beyond, and including a number of European funded initiatives. The impact of the work was recognised and enhanced by its acceptance by the Apache Software Foundation as an incubator project. It has now graduated as Apache Wookie, and is a full Apache project.