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Internet Fraud

Summary of the impact

This project had a direct impact on practitioners and services, influencing police practice, police training, and judicial cases involving a relatively new and under-reported crime: The Online Dating Romance Scam. It also impacted on society, culture and creativity by stimulating public debate via extensive media coverage. The research established that prevalence was much higher than previously believed, and that existing ideas about typical victim profiles were incorrect. It shed light on psychological risk factors, the processes underlying the scam, and effects on victims. Documenting the emotional effects led to changes in how victims are treated by law enforcement.

Submitting Institution

University of Westminster

Unit of Assessment

Psychology, Psychiatry and Neuroscience

Summary Impact Type

Legal

Research Subject Area(s)

Studies In Human Society: Criminology

Confronting online dating scams: working with police and the industry

Summary of the impact

Online dating scams have claimed an estimated 230,000 victims in the UK. This study demonstrates how research by the Unit has substantially increased understanding and public awareness of this relatively new and under-reported crime, and helped the police and the online dating industry to address it more effectively. The major beneficiaries of the research, which has attracted international attention, have been:

- the police, nationally and internationally, through assistance, training and advice received on combating the crime and supporting victims;

- the victims, through improvement in the quality of support available to them;

- the public generally, through heightened awareness of the scam.

Submitting Institution

University of Leicester

Unit of Assessment

Communication, Cultural and Media Studies, Library and Information Management 

Summary Impact Type

Legal

Research Subject Area(s)

Studies In Human Society: Criminology
Law and Legal Studies: Law

Enhancing Support for Victims of Fraud

Summary of the impact

This case study concerns the research of the Centre for Counter Fraud Studies relating to both individual and small and medium enterprises (SMEs) victims of fraud. It highlights how the underpinning research has influenced major national policy changes, such as the formation of Action Fraud and the services they and other bodies, such as the National Fraud Authority (NFA), Serious Fraud Office (SFO) and Office of Fair Trading (OFT), provide to support victims. It also demonstrates how the research has informed policy-makers of the significant impact of fraud on victims, stimulating changes in the services offered; with the Sentencing Council conducting a review of sentencing for fraud related offences.

Submitting Institution

University of Portsmouth

Unit of Assessment

Social Work and Social Policy

Summary Impact Type

Legal

Research Subject Area(s)

Medical and Health Sciences: Public Health and Health Services
Commerce, Management, Tourism and Services: Accounting, Auditing and Accountability
Law and Legal Studies: Law

Helping to improve life for victims and offenders by demonstrating the hurts in hate crime

Summary of the impact

This research has led the field in understanding the hurts involved in acts of hate crime for victims and offenders. Much of the research has been commissioned and funded by the Equality and Human Rights Commission in the UK. The research has impacted upon:

  • The allocation of Open Society Foundations funding for anti-racist organisations in Western Europe for services supporting victims;
  • The raising of awareness about the support needs of victims and offenders for governmental and non-governmental organisations at cross-national and country level in the EU and at regional and national level in the UK;
  • The direct delivery of support services and interventions against hate crime in Lancashire.

Submitting Institution

Lancaster University

Unit of Assessment

Law

Summary Impact Type

Legal

Research Subject Area(s)

Medical and Health Sciences: Public Health and Health Services
Studies In Human Society: Criminology
Law and Legal Studies: Law

Crime drop, security and victimisation

Summary of the impact

Research in this Unit at NTU has:

(a) Changed the way victimisation is conceptualised, measured, and reported within official crime surveys;

(b) Transformed the methodological evaluation of the impact of security devices upon crime and repeat victimisation through the introduction of multi-level statistical modelling as opposed to bivariate cross-tabulations which constituted the state of the art prior to her work.

Professor Tseloni's research has directly informed the methodological training of crime survey analysts (including those working on the Home Office British Crime Survey), and contributed through the dissemination of Home Office guidelines to the day-to-day crime reduction practices and responses to crime of police forces in England and Wales.

Submitting Institution

Nottingham Trent University

Unit of Assessment

Social Work and Social Policy

Summary Impact Type

Legal

Research Subject Area(s)

Studies In Human Society: Criminology
Law and Legal Studies: Law

Improving police investigation procedures, informing legislation and improving support for victims of Stalking

Summary of the impact

Some 77% of victims wait until they have had more than 100 incidents of unwanted behaviour before they tell anyone about it. More than 1.2 million women and 900,000 men are stalked in the UK every year (British Crime Survey.) The research investigated the characteristics of stalkers and has: (i) changed police practice in UK police forces in investigating cases of alleged stalking offences through supporting the adoption of the Domestic Abuse, Stalking, and Harassment (DASH) threat assessment checklist within every police station in England and Wales; (ii) informed public policy debate and the introduction of anti-stalking legislation and raising public awareness of the nature and dangers of stalking behaviour.

Submitting Institution

Heriot-Watt University

Unit of Assessment

Psychology, Psychiatry and Neuroscience

Summary Impact Type

Legal

Research Subject Area(s)

Studies In Human Society: Criminology

Preventing violence against women: Developing policy recommendations and best practice guidelines in the UK, Iraqi Kurdistan and India

Summary of the impact

This case study focuses on Aisha Gill's ground-breaking research on violence against women (VAW) in the UK, Iraqi Kurdistan and India as part of the Crucible Centre for Human Rights Research. Gill's research has had a direct impact on local, national and international policy-making and professional practice, in particular, in relation to `honour' based violence (HBV) and forced marriage (FM). This has underpinned her work as an academic commentator, with a strong media profile, her reports and policy briefings on VAW for UK and international public and third sector agencies, as well as an expert witness for the Crown Prosecution Service on HBV and FM cases.

Submitting Institution

Roehampton University

Unit of Assessment

Sociology

Summary Impact Type

Societal

Research Subject Area(s)

Studies In Human Society: Criminology

Cyberstalking countermeasures adopted by Government bodies

Summary of the impact

The extensive knowledge and understanding built up by the National Centre for Cyberstalking Research (NCCR) at the University of Bedfordshire (UoB) has provided the basis for decisions, plans and training programmes by UK government and official bodies including the Stalking and Harassment Working Group of the Association of Chief Police Officers (ACPO), who are seeking to understand, counter and legislate for cyberstalking; a change in UK law has taken place. Public presentations and extensive international media coverage of the NCCR findings has resulted in an appreciation of, and public debate on, the nature and dangers of cyberstalking, along with potential protection options for victims.

Submitting Institution

University of Bedfordshire

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Legal

Research Subject Area(s)

Information and Computing Sciences: Data Format
Technology: Communications Technologies

1. Improving the response to victims of violence

Summary of the impact

A series of inter-related research projects, conducted over the last decade by Amanda Robinson, has contributed to significant changes in the services afforded to victims of domestic and sexual violence. Dr. Robinson's research has produced identifiable national and international policy impacts as organizations and governments have used findings from her work to inform their decision-making about the development, implementation and funding of services for these victims of crime. Consequently, service delivery for victims of domestic and sexual violence is becoming more holistic, efficient, and effective, both in the UK and beyond.

Submitting Institution

Cardiff University

Unit of Assessment

Sociology

Summary Impact Type

Societal

Research Subject Area(s)

Medical and Health Sciences: Public Health and Health Services
Studies In Human Society: Criminology, Other Studies In Human Society

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