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In 2010 a Sentencing Information System (ISIS) for the Republic of Ireland was launched. Its development was partly based on an earlier system developed for use in Scotland, and the ISIS project was informed by the research which underpinned the Scottish system. The experience of this Scottish-based research informed advice given by Tata to the Judiciary and Court Service of the Republic of Ireland; a key recommendation was the need for public accessibility of the system to ensure maximum utility. The Irish system was launched in 2010 is now in use by judges and other practitioners as well as the wider public. ISIS assists judicial decision-making through the provision of meaningful, systematic information about sentencing; and its public availability has helped to shape and inform public discourse about sentencing and wider issues of justice.
This case is based on economic impact. It shows how research by Professor Michael Wooldridge at the University of Liverpool on the Gaia Methodology for agent-oriented software engineering improved the performance of the Swiss company Whitestein Technologies AG and of international users of its key product. Specifically, the research enabled Whitestein to develop its business process management system (BPM) Living Systems Process Suite which delivers several million pounds per year of revenues, corresponding to 50% of their total business revenues. Users of Whitestein's Living Systems Process Suite since 2008 include Daimler AG, Transcor Astra Group, Vienna Insurance Group, and the US Department of Veterans Affairs. In 2010 Gartner, the world's leading IT advisory company, recognized the impact and innovation of the Living Systems Process Suite by naming Whitestein a Cool Vendor in BPM.
The impact relates to improved productivity, operational efficiency, working practice and knowledge management within the European maritime industry through the use of a Virtual Integration Platform (VIP). The platform is a software package developed within the University of Strathclyde that has been used by eleven European ship design, engineering and project management consultancies, which specialise in the application of advanced computational design, analysis and physical modelling techniques within projects on an international scale. Specific company benefits of using the VIP include: 67% reduction in process time; guaranteed data consistency; additional productivity of 15 hours/day from automated over-night operation; capturing and reuse of expertise; cost effectiveness (lack of data consistency typically costs €100k per project); and ease of operation within complex design processes.
Research at the University of Manchester, focusing on process systems in advanced architecture for large systems, has enabled the development and successful implementation of the Salford Process Reengineering Involving New Technology (SPRINT) method within Salford City Council. SPRINT is a change and innovation method tailored to the needs of the public sector. Having been adopted as the standard for all Local Authorities in 2004, the SPRINT methodology aided Salford City Council in achieving savings of £20M by 2011. It has been further used in projects in Education and Housing where it has delivered cost savings of £0.5M.
The volume and diversity of data that companies need to handle are increasing exponentially. In order to compete effectively and ensure companies' commercial sustainability, it is becoming crucial to achieve robust traceability in both their data and the evolving designs of their systems. The CRISTAL software addresses this. It was originally developed at CERN, with substantial contributions from UWE Bristol, for one of the Large Hadron Collider (LHC) experiments, and has been transferred into the commercial world. Companies have been able to demonstrate increased agility, generate additional revenue, and improve the efficiency and cost-effectiveness with which they develop and implement systems in various areas, including business process management (BPM), healthcare and accounting applications. CRISTAL's ability to manage data and their provenance at the terabyte scale, with full traceability over extended timescales, based on its description-driven approach, has provided the adaptability required to future proof dynamically evolving software for these businesses.
This case study embodies a non-linear relationship between underpinning research, software development and deployment. It involves computer science research at UWE in conjunction with its applied development for the world's largest particle physics laboratory and onward deployment commercially into private sector industry.
The impact derives from research and development which led to the creation of i) a system and ii) methodology used for strategic problem solving, strategy making, and developing effective collaboration. Specifically, the impact results from the application of the developed Group Decision Support System (GDSS) and accompanying methodology that improves group negotiation and the quality of agreements in organisational settings. The GDSS is innovative computer software (`Group Explorer') reflecting a multi-disciplinary approach that enables effective parallel and anonymous communication between group members to construct a visual interactive model. Direct, and anonymous, communication with the model facilitates the management of messy and complex qualitative views. Use of the GDSS has improved the effectiveness of collaboration, strategic problem solving and strategy making by senior teams in the NHS, DECC, Balfour Beatty, EdF, Land Engineering, Strathclyde Police, and Office for Nuclear Regulation (ONR), Scottish and Southern Energy, among others within and outside the UK.
Building on research in integrated information systems and their impact on organisational culture, Newcastle Business School (NBS), via a two-year Knowledge Transfer Partnership (KTP 8193), assisted Inpipe Products (IPP) to increase its operational efficiency and turnover. IPP is a world leading company in the design, manufacture, supply and rental of pipeline maintenance equipment for the global oil and gas industry. The KTP explored and developed the cultural environment for successful implementation of an integrated information system. The result for the company is improved operational efficiency, with the processing time for products from sales to engineered drawings reduced from five hours to 15 minutes, a reduction in late deliveries due to better information on product specification and a 14% reduction in rejected products. Product sales turnover has increased from £5.5 million to £6 million per year.
Newcastle University's fundamental research into the automated synthesis of asynchronous systems and metastability analysis has resulted in new technologies that have been adopted worldwide by the microprocessor industry and educational sectors. In particular, Newcastle's asynchronous design methods and tools based on Petri nets have been used by the industry leading vendor Intel Corporation for their switch silicon technology, on which most transactions on the NYSE and NASDAQ (with combined daily volume of trade exceeding £80 billion) now rely. Oracle Corporation used the results of Newcastle's metastability analysis research for building their SPARC series of servers, marketed as having "world's fastest microprocessor".
Newcastle University's fundamental research into the theory of concurrency and the automated construction and analysis of asynchronous systems has resulted in novel technologies that have been adopted and applied worldwide by industry. This case study describes impact over the last five years on the industrial development of asynchronous microprocessor chips, in particular, deployed by Intel for handling financial transactions on NYSE and NASDAQ (with combined daily volume of trade exceeding £80 billion), and the improvements in business process analysis through the world-leading open-source ProM tools (downloaded over 65,000 times since 2008, and used by a number of major organisations, e.g. ING Bank and Deloitte).
Research in Sheffield since 1993 has focused on developing information-rich systems and services from a user-oriented perspective rather than a more technology-driven approach. This has ranged from the development of theoretical models that describe information behaviour and processes, to the design and evaluation of information-rich systems and services that are based on information behaviour models and that involve end users throughout the design process. The impact includes: (1) enhancements in the practices adopted in systems development within cultural heritage institutions (The National Archives, UK) and libraries (Online Computer Library Centre, US; M25 Consortium of Academic Libraries, UK), (2) improved support for further development and commercialisation of technologies by IT companies (Gnowsis, Austria; Intempra, Italy), and (3) downstream impacts in the form of knowledge transfer leading to new projects to further develop existing technologies and systems (led by Language Technology Centre, UK).