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Improving workforce performance through workforce (union-led) engagement in the design of training and development

Summary of the impact

A persistent issue in UK government and policy has been national performance on development and improvement of workforce skills for international competitiveness, highlighted by The Learning Age (1998) and the Lisbon Agenda. Strengthening and alignment of workplace dialogue have been shown to lead to better understanding between those designing and those receiving training and development programmes. This case shows how research part-funded by trade unions has contributed to directly and indirectly shaping policy, leading to further funding targeted at changes in support by the Department for Business, Innovation and Skills (BIS). The result is improved performance in learning and training.

Submitting Institution

University of Leeds

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Developing Learning and Leading in Small Firms

Summary of the impact

Impact is primarily economic and organizational, resulting from more effective leadership processes and practices by small firm owner-managers. The mechanism of impact was a programme known as LEAD (leadership, enterprise and development), which drew a significant community of owner-managers of smaller firms in Greater Merseyside into the Management School, to enable them to use research findings about managerial and entrepreneurial learning, leadership and business support in the running of their firms. The resulting impacts were on management practices and processes, and firm performances. Practitioners engaging with the University of Liverpool Management School (ULMS) LEAD programme experienced turnover increases averaging 21%. The beneficiaries are small firms, their employees and business support partnerships.

Submitting Institution

University of Liverpool

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Education: Specialist Studies In Education
Commerce, Management, Tourism and Services: Business and Management

Measuring visitors’ learning in museums, libraries and archives

Summary of the impact

For decades, museums tended to describe and present their social and cultural value through simplistic measures such as visitor numbers; understanding the impact of museums on their visitors was elusive and there was no means of collecting this evidence and presenting it in a rigorous, coherent and useful way. The Generic Learning Outcomes model (GLOs) was developed as a tool for museums, libraries and archives to demonstrate the outcomes and impact of users' learning experiences. The framework has revolutionised the way in which visitors' experiences are understood by providing practitioners, government and funders with a meaningful way to describe and evidence the impact of museum experiences on visitors and to report on these collectively. This research has had a significant and lasting impact on museum policy and practice by providing both a language to describe and present the learning that takes place in museums and a flexible tool for capturing and measuring a range of visitor experiences across the cultural heritage sector.

Submitting Institution

University of Leicester

Unit of Assessment

Communication, Cultural and Media Studies, Library and Information Management 

Summary Impact Type

Cultural

Research Subject Area(s)

Education: Specialist Studies In Education
History and Archaeology: Curatorial and Related Studies

Transforming Learning Cultures in Further Education

Summary of the impact

The Transforming Learning Cultures in Further Education (TLC) project, which UWE researchers led the design of and played a key role in undertaking, informed policy debates on a range of issues including the quality of teaching and learning in Further Education (FE) settings. Several FE sector teacher training programmes (e.g. Cardiff University) have changed aspects of their content as a consequence of this research, for example to help trainees better understand and develop a positive learning culture in their classrooms. This benefits the trainee teachers and, as a consequence, the learning outcomes for the students they work with. Processes to enhance the practice of established teachers in FE have been implemented as a consequence of this research, for example, City of Bristol College's peer mentoring scheme improves the skills of lecturing staff and outcomes for learners. The project also produced a book that has been widely adopted by FE managers and tutors to help them better understand and enhance the learning context in contemporary college and adult education environments, resulting in more effective teaching and learning. On a wider level the research findings have influenced national policy debates on issues around the funding, practice, and management of teaching and learning activities across the post-compulsory education sector, particularly in further education.

Submitting Institution

University of the West of England, Bristol

Unit of Assessment

Education

Summary Impact Type

Societal

Research Subject Area(s)

Education: Curriculum and Pedagogy, Specialist Studies In Education

The impact of mobile learning research on practice in a global context

Summary of the impact

Our research on learning using mobile technologies has impacted on:

  • the process of developing new mobile learning platforms within Nokia and Guinti Labs
  • the work by UNESCO, Nokia and Pearson on the Education for All challenge and policy briefing for UNESCO on mobile learning for social inclusion
  • the use of mobile learning to improve English teaching in Bangladesh. The English in Action project is now impacting on over 4500 teachers. Within the pilot, teachers' and pupils' use of English exceeded 70% and 80% respectively, and pupils' English scores increased significantly. Funding is secure to 2014 to reach 12,500 teachers and 2.8 million pupils. This mobile learning model is now being established in Nigeria.

Submitting Institution

Open University

Unit of Assessment

Education

Summary Impact Type

Societal

Research Subject Area(s)

Education: Curriculum and Pedagogy, Specialist Studies In Education

Enhancing Learning by Targeting Learner Needs

Summary of the impact

Our research into learning through digital technologies has increased the focus on the importance of learning processes and context. The research developed new models of strategic evaluation and learning framework analyses as well as a new concept of MEGAcognition. These have shaped the development, customisation and implementation of more appropriate digital educational resources, nationally and internationally. Our research has involved and influenced key national and international companies and groups. Its users have been policy makers and developers, as well as teachers and pupils in primary and secondary schools. The research has: 1) influenced policy and practice developments nationally and internationally (in UK government departments and the e-strategy agency, and in five major resource development companies and corporations with international reach); 2) increased awareness of and engagement in learning opportunities (in four local authorities); 3) built capacity (in three resource development companies and projects); 4) offered insights into ways to develop, refine and customise educational products for specific audiences (in six resource development companies and local authorities); 5) raised awareness and understanding of educational concepts to non-academic audiences nationally and internationally (through 35 public and private seminars and keynote sessions to national and international audiences); 6) raised awareness of learning and pedagogical practices (in six major resource development companies and corporations).

Submitting Institution

Lancaster University

Unit of Assessment

Education

Summary Impact Type

Societal

Research Subject Area(s)

Education: Curriculum and Pedagogy, Specialist Studies In Education

Learning in Public: Community Engagement in Political Science Education

Summary of the impact

This case study demonstrates clear and significant impact on placement learning in a range of universities, according with the following dimension of impact in REF 2014: `impacts within the higher education sector, including on teaching or students, are included where they extend significantly beyond the submitting HEI' (emphasis in the original). The research focuses on Community Engagement in Political Science Education, undertaken from 2007 by Associate Professor Steven Curtis. Curtis researches and publishes new models of placement learning, the learning and teaching uses of Web 2.0, and more effective approaches to feedback. Curtis's work — involving developing new approaches to the pedagogy of community engagement — enjoys both national and international recognition.

Submitting Institution

London Metropolitan University

Unit of Assessment

Politics and International Studies

Summary Impact Type

Societal

Research Subject Area(s)

Education: Curriculum and Pedagogy, Specialist Studies In Education

The Wookie Widget Server

Summary of the impact

The delivery of interchangeable services across a range of educational platforms has been a long-term problem in the field of technology enhanced learning. The Institute for Educational Cybernetics (IEC) identified widgets as having a potential role in resolving this problem, and developed a widget server, Wookie, to provide a research tool to investigate this. The research is summarised in [4] and [6]. The work attracted international attention, and the server has been reused in a number of other projects to provide interoperable services, both in education and beyond, and including a number of European funded initiatives. The impact of the work was recognised and enhanced by its acceptance by the Apache Software Foundation as an incubator project. It has now graduated as Apache Wookie, and is a full Apache project.

Submitting Institution

University of Bolton

Unit of Assessment

Education

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Education: Curriculum and Pedagogy, Specialist Studies In Education

Enhancing the effectiveness of educational games and learning tools

Summary of the impact

The use of technology to enhance student learning is known to have a significant impact on achievement in all subject areas and across all stages of schooling and learning. Educational computer games and online tools help engage students — making learning enjoyable and therefore more effective. Computer scientists at Leicester are expert in the analysis of online learning tools and educational games. They have used this expertise to evaluate whether and why such games or tools work and, most importantly, how they can be improved.

The research has been used by:

  • The software industry to develop new products for the e-learning and games markets.
  • Schools and higher educational institutions to create tailored e-learning tools which enable better learning experiences and improved outcomes for students.
  • Industry to design and improve effective e-learning modules for employee training.

Submitting Institution

University of Leicester

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Education: Curriculum and Pedagogy, Specialist Studies In Education

Stimulating Long-Term Growth in UK SMEs: the LEAD® Programme

Summary of the impact

The Leading Enterprise and Development (LEAD®) programme has supported skills development by over 3,000 small-and-medium sized enterprise (SME) owners, creating over 10,000 jobs. Four franchises now operate: LEAD North West, South West, London and Wales. Developed by the Institute for Entrepreneurship and Enterprise Development (IEED), LEAD's syllabus includes action learning, coaching, shadowing, exchanges and reflection. LEAD has featured on BBC TV and Radio 4, and cited in the House of Lords Select Committee SME Exports report. The research insights and impact of LEAD informed a successful £32 million Regional Growth Fund bid to support business growth in 20 UK cities.

Submitting Institution

Lancaster University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Education: Specialist Studies In Education
Commerce, Management, Tourism and Services: Business and Management

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