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Research conducted in 2006-13 on the role of third sector organisations (TSOs) in delivering public services in Scotland has shaped public policy, improved the management/impact of TSOs in delivering public services, and influenced public opinion on the role of TSOs. This has been achieved through research for the Scottish Government and the ESRC, input into the Christie Commission on public services reform, and by affecting the management of TSOs in Scotland through training events and through Osborne's role as Vice-Chair of the Scottish Council for Voluntary Organisations (SCVO). It has also had an international impact, including in Denmark and Australia.
Because corruption involves illegal activities of public officials, data about the scale and objects of bribery is not readily available. Without such evidence, policymakers are handicapped in identifying points for effective intervention. Rose's survey research on post-Communist countries developed innovative measures to monitor the payment of bribes by citizens for public services. Transparency International (TI) is the world's leading non-governmental organisation campaigning against corruption, and it has incorporated the survey methodology in its key research tool, the Global Corruption Barometer (GCB). From 2008 to 2013 Transparency International has conducted three major rounds of Global Corruption Barometer surveys that interviewed upwards of 450,000 people in more than 110 countries on every continent. Results have been disseminated worldwide through the 90 national chapters of Transparency International. Rose's expertise in sampling has also been used to improve value-for-money expenditure on GCB surveys in the many developing countries it covers.
Public administration in Northern Ireland evolved in piecemeal fashion after the prorogation of its Parliament (Stormont) in 1972. The Good Friday Agreement of 1998 and restoration of devolved government created a momentum for radical public sector reform. In 2002 the Government-appointed Review of Public Administration was launched to examine governance arrangements and to propose reform options. Carmichael and Knox researched the origins and knowledge base of the Review and its likely impact on services. This research resulted in significant impacts, changing proposals for reform in respect of the civil service, local government, central-local relations, community planning, and non-departmental public bodies.
Bovaird's cross-national research has demonstrated that the co-production of public services is a feasible and effective alternative to traditional, professionally-dominated approaches to service delivery. His close engagement with government at all levels in the UK, as well as the EU, has enabled Bovaird to place co-production firmly on the policy agenda and assist organisations to implement new practices. His research shows policy makers that co-production has the potential to address the problem of managing increasing demand for public services in a context of austerity. It has inspired dialogue amongst policy-makers and practitioners internationally, shaped their awareness of co-production's contribution to public service quality and efficiency, influenced government policy, and changed practice in a variety of local public service agencies.
Lack of access to water and sanitation services (WSS) is a long-term material deficit in Latin American democracies, worsened since the 1980s by privatization and commodification policies. Research at Newcastle since 2005 has played a major role in supporting policy change to defend and enhance public services by providing evidence-based grounds for policy interventions and informed citizen participation. It has:
This case study refers to the development of strategic public affairs management and associated research on political risk and the regional economy at the University of Chester. It demonstrates both impact on business strategy at international levels and influence on government policy. The Bank of America (MBNA) case is evidenced as an example of effective public affairs research. The business is the largest service based centre in the region, accounting for 3% of Cheshire's GDP (2011). The research has informed both strategy and policy for business and government resulting in the retention of a major international business in the North West.
Research into public procurement in the EU and its Member States undertaken by Professor Bovis has made a significant impact on the application of public procurement as a policy instrument in the UK. The impact of Professor Bovis' research is threefold: it has influenced parliamentary debate and legislative scrutiny in the UK by demonstrating the socio-economic and industrial policy dimension of public procurement; it has shaped change in the UK regulatory and legal environment of public procurement through advice to the UK government on procurement legal reforms; and it has affected a paradigm shift by extensive media engagement.
Professor Patrick Dunleavy, as Director of the LSE Public Policy Group (PPG), has led a research programme on digital era governance. The results of this programme, through published research, evidence to Parliament and direct consulting to government agencies (including the National Audit Office), have had a significant impact on the UK government's approach to the delivery of government services online. Specifically, the research has allowed the government to develop policies that have facilitated speedier and more effective digital changes, and increased the breadth and quality of public service delivery online.
The findings of Prof. Warwick Funnell and Prof. Robert Jupe have stimulated international policy debates on government accountability and the provision of public services. By challenging conventional free market wisdom, their analysis of the limits to effective privatisation have been used by stakeholders concerned by the direction of public sector reform, including government representatives, professionals and political pressure groups. They achieved this through accessible publications and close partnerships with these stakeholders that provide a platform for associated discussion events, seminars and media commentary.
Created in 2001, `Landscapes of Secrecy' constitutes a programme of research into secret service that has informed security and intelligence practitioners, shaped public policy debate and enhanced public awareness and attitudes. The focus has been official secrecy: how it is achieved; when it is appropriate; and how it is weighed against the right of democratic citizens to know about policies conducted in their name. Impact on key Whitehall users (Ministry of Defence, Serious Organised Crime Agency and Defence Advisory-Notice Committee) has been secured via workshops, policy-briefs and input into institutional design and training. Cultural and societal impact has been realised with internationally reviewed bestselling books, radio and television documentaries and a public exhibition in Washington DC.