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Dr Alexandros Paraskevas has demonstrated the benefits of implementing academic research and `scientific rigour' into global business practices. His conceptual approach to risk and crisis management has become highly acclaimed within the hospitality industry and has strengthened practices in a turbulent business environment. His research pioneered an effective partnership between the Oxford School of Hospitality Management and InterContinental Hotels Group (IHG), resulting in the Group developing new risk management practices, enhancing its effectiveness in managing risks, saving costs and gaining worldwide recognition as industry leader in the field. These practices are continuously shared with the broader H&T industry through appropriate fora and dissemination platforms.
The case study captures and describes the outputs and impacts arising from cumulative research on the theme of accessibility in transport and urban design. Impacts are evidenced both through the research process in terms of end-user engagement, collaborative research and real world test bed research (local communities and neighbourhoods); and through intermediary and professional/ practitioner body validation, policy-making and take up of research findings and guidance/toolkits arising. Impacts have also occurred through wider dissemination, follow-up research and collaboration both nationally and internationally.
Climate change will have a profound impact on built environment performance over the next 50 years. More severe flooding and overheating will lead to more obsolete buildings and premature mortality across the UK and Europe. The research team explored the issues surrounding adaptation of the built environment to climate change, and developed a new model of built asset management that integrates adaptation decision making into the building life cycle. The model is being used by facilities managers and surveyors to produce long term asset management plans, and by central and local government policy makers to inform and develop adaptation strategies.
This case study highlights a body of research around health Research Priority Setting (RPS) that assists policy makers in effectively targeting research that has the greatest potential health benefit. Empirical research on RPS led to organizational changes, and new policies within the Cochrane Collaboration along with new training resources and new RPS exercises. A research gap on inequalities in the risk of oral cancer in the English South Asian population led to an evidence synthesis exercise being carried out by the National Institute for Health and Care Excellence (NICE) and the formulation of a new public health guideline.
The impact of this research has been achieved through developing evidence-based recommendations for personal advisers in Jobcentre Plus — the UK's one-stop service for administering state benefits and helping claimants into work. By opening the `black box' of adviser- claimant interviews for the first time, the study produced the following key impacts:
Beneficiaries were those claiming state benefits, Jobcentre Plus advisers and managers, and DWP and other Government policymakers.
This case study presents a dynamic development framework route-map (the Precinct Planning Design Standard, PPDS) that enhances sustainability and the delivery of a development's goals, aims, and objectives for medium-large mixed-use precinct developments and tourist resorts in developing countries. The standard shortens pre-planning timescales, achieves greater certainty in actual performance delivery and reduces environmental impact for developers, developments, and their infrastructure.
Through Earthcheck Pty PPDS is now commercially available and has been used to benchmark and certify ecological performance improvements of 30 Asia Pacific projects (US$ 25 billion development value). These range from 8,000 person community projects to medium sized tourism resorts and island developments. Our research has challenged existing standards and consequently influenced practitioners to rethink and improve the efficacy of their development processes.
Professor Paul Grout has had a significant impact on national policy on the delivery of public services by the private sector in the last five years. His research undertaken at the University of Bristol on private provision by regulated utility companies and public private partnerships, using both economic theory and empirical studies, paved the way for his central involvement in, and directly informed, key regulatory decisions. These decisions impact materially on almost every individual and organisation in the UK. His research also directly led to his appointment in 2012 to the Board of Ofgem (the Gas and Electricity Markets Authority), the UK energy regulator.
Research by the University of Southampton into ageing, intergenerational relations and the life course has influenced policy debate and practice at national and international levels, highlighting the importance of adapting social policy to take account of the changing shape of the life course. Empirical research evidencing the impact of earlier life course events on women's resources in later life informed the UN Committee on the Elimination of Discrimination against Women. Other research has informed the policy work of the European Commission, the UN Economic Commission for Europe and national and local governments, potentially affecting the lives of millions of people.
This case study refers to research on British drinking cultures and alcohol policy carried out by James Nicholls, Reader in Media and Social Policy, Department of Film and Media Production/HCI (2004-September 2012). In this role, Nicholl's research and his public engagement contributed to shaping the UoA's research reference frame of cultural behaviour, cultural practice and public policy (see Ref5). Following the publication of his book, The Politics of Alcohol (2009) Nicholls developed as a specialist advisor involved in the analysis and planning of alcohol policy at national and regional levels. His work and influence has been cited in key policy documents (including the House of Commons Health Select Committee Report, Alcohol: First Report of Session 2009-10 HC151-1) in 2010. This work has subsequently helped to shape regional and national alcohol policy in both England and Scotland. This case study provides evidence of this impact in regard to the following areas:
Professor Pratt's work on the conceptualisation, measurement and operationalization of the cultural and creative industries has had significant impact within the field of cultural and economic policy at the urban, regional, national and international levels. These ideas have been taken up and used by policy makers to identify the contribution of the cultural economy. Professor Pratt's work has been instrumental in devising the United Nations Educational, Scientific and Cultural Organisation (UNESCO) Framework for Cultural Statistics (2009), the United Nations Conference on Trade and Development (UNCTAD) Creative Economy Report (2010 and 2013), and the World Intellectual Property Organisation (WIPO) report on the economic and social consequences of copyright for the creative industries (2013).