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More efficient and effective requirements engineering in the aerospace industry using the newly developed ontology-driven methodology, OntoREM

Summary of the impact

The Airbus company has used OntoREM, a semi-automated methodology developed at UWE Bristol, for developing systems' requirements specifications and improving the quality of such specifications. This has saved Airbus [text removed for publication] cost and time to develop aircraft operability requirements for wing design and industrialisation in two different aircraft programmes — with a significant increase in requirements reusability. It has enabled improved assessment of risk in advance of a project's start through prior estimation of the cost and time of developing requirements. This has allowed reliable forecasts and scheduling, and better management of the expectations of a project's key stakeholders.

Submitting Institution

University of the West of England, Bristol

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Technological

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Computer Software, Information Systems

3) Enabling Semantic Reasoning for Linked Data

Summary of the impact

Within this case study we present the TrOWL technology developed at the University of Aberdeen that enables more efficient and scalable exploitation of semantic data. TrOWL and its component algorithms — REL, Quill and the Aberdeen Profile Checker — have had non-academic impact in two key areas. With respect to practitioners and professional services, the technology has enabled the introduction of two important World Wide Web Consortium (W3C) standards: OWL2 and SPARQL 1.1. This has led to impact in the way that many companies work, across a range of sectors. Further, through partnership with specific companies, the use of TrOWL has changed the way they operate and the technical solutions they provide to clients. These collaborations have led to economic impacts in companies such as Oracle in "mitigat[ing] the losses of potential customers", and IBM in "using the TrOWL reasoning infrastructure in [their] Smarter Cities solutions".

Submitting Institution

University of Aberdeen

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Technological

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Computation Theory and Mathematics, Information Systems

A novel e-platform that has transformed a traditional sheet music business into a global digital enterprise.

Summary of the impact

This case study demonstrates how research into Object Orientated programming has resulted in a feature-rich e-commerce platform that has transformed the management and operations of a traditional sheet music company (Faber Music) and its expanding business partner network.

Impact includes:

  • Adoption of an efficient electronic enterprise and distribution model that provides global reach at significantly lower costs;
  • Creation of a new income stream for the Company (£40k year 1, rising to £260k year 3 and growing) based upon digital distribution;
  • A novel e-partner scheme delivering benefits through access to a wider range of digital content and routes to market;
  • Mitigation of media piracy by being able to minimise the price differential as seen by the purchaser;
  • Recovery of $1million from an illegal download site in Russia who are now an e-partner.

Submitting Institution

London South Bank University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Computer Software, Information Systems

Linking Archaeological Data - enabling semantic infrastructure in the digital archaeology domain

Summary of the impact

Our research has enabled archaeological professional and commercial organisations to integrate diverse archaeology excavation datasets and significantly develop working practices. Commercial archaeological datasets are usually created on a per-site basis structured via differing schema and vocabularies. These isolated information silos hinder meaningful cross search and comparison. As the only record of unrepeatable fieldwork, it is essential that these data are made available for re-use and re-interpretation. As a result of the research, the Archaeology Data Service, English Heritage, the Royal Commissions on the Ancient and Historical Monuments of Scotland and Wales have published as Linked Data important excavation datasets and national vocabularies that can act as hubs in the web of archaeological data.

Submitting Institution

University of South Wales

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Cultural

Research Subject Area(s)

Information and Computing Sciences: Data Format, Information Systems
History and Archaeology: Archaeology

Database migration and data conversion for improved, consistent and integrated address database for the Government of Gibraltar

Summary of the impact

The UoA research enabled a step increase in the technical and commercial capabilities of Atlantic Geomatics (UK) Ltd (AGUK, Cumbria) and the development of a postal addressing solution for the Government of Gibraltar (GoG). The beneficiaries and benefits included: AGUK who secured a contract safeguarding jobs and opening new international markets. Moreover, the GoG now have a definitive solution for legislation to replace their manual, multiple and inconsistent address lists by a spatially-based official address register (OAR) incorporating geographical information thereby enabling the people of Gibraltar to receive enhanced services (e.g. postal, emergency, utilities) from a centrally managed OAR.

Submitting Institution

Northumbria University Newcastle

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Technological

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Data Format, Information Systems

UOA11-08: Reasoning Systems (HermiT)

Summary of the impact

State-of-the-art reasoning systems developed in the UoA have underpinned the standardisation of ontology languages, and play a critical role in numerous applications. For example, HermiT, software developed in the UoA, is being used by Électricité de France (EDF) to provide bespoke energy saving advice to 265,000 customers in France, and a roll out of the use of the system to all of their 17 million customers is planned.

Submitting Institution

University of Oxford

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Computation Theory and Mathematics, Information Systems

SpendInsight

Summary of the impact

Bishop and Danicic contributed to the development of novel spend analysis software. Launched in 2011 as a commercial service by KTP industrial partners @UK PLC, SpendInsight has been used by over 380 organisations, including Basingstoke and North Hampshire NHS Foundation Trust, which, alone, cut procurement spend by £300,000 via savings identified using SpendInsight. An analysis produced by SpendInsight for the National Audit Office identified gross inefficiencies in NHS procurement, yielding potential annual overall savings of at least £500 million. The findings of this report were discussed in parliament and changes to NHS purchasing policy were recommended as a result.

Submitting Institution

Goldsmiths' College

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Economic

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Data Format, Information Systems

Improving Social Care Call Centre Operational Effectiveness

Summary of the impact

Targeted Projection Pursuit (TPP) — developed at Northumbria University — is a novel method for interactive exploration of high-dimension data sets without loss of information. The TPP method performs better than current dimension-reduction methods since it finds projections that best approximate a target view enhanced by certain prior knowledge about the data. "Valley Care" provides a Telecare service to over 5,000 customers as part of Northumbria Healthcare NHS Foundation Trust, and delivers a core service for vulnerable and elderly people (receiving an estimated 129,000 calls per annum) that allows them to live independently and remain in their homes longer. The service informs a wider UK ageing community as part of the NHS Foundation Trust.

Applying our research enabled the managers of Valley Care to establish the volume, type and frequency of calls, identify users at high risk, and to inform the manufacturers of the equipment how to update the database software. This enabled Valley Care managers and staff to analyse the information quickly in order to plan efficiently the work of call operators and social care workers. Our study also provided knowledge about usage patterns of the technology and valuably identified clients at high risk of falls. This is the first time that mathematical and statistical analysis of data sets of this type has been done in the UK and Europe.

As a result of applying the TPP method to its Call Centre multivariate data, Valley Care has been able to transform the quality and efficiency of its service, while operating within the same budget.

Submitting Institution

Northumbria University Newcastle

Unit of Assessment

Mathematical Sciences

Summary Impact Type

Technological

Research Subject Area(s)

Mathematical Sciences: Statistics
Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems

GATE: General Architecture for Text Engineering

Summary of the impact

GATE (a General Architecture for Text Engineering—see http://gate.ac.uk/) is an experimental apparatus, R&D platform and software suite with very wide impact in society and industry. There are many examples of applications: the UK National Archive uses it to provide sophisticated search mechanisms over its .gov.uk holdings; Oracle includes it in its semantics offering; Garlik Ltd. uses it to mine the web for data that might lead to identity theft; Innovantage uses it in intelligent recruiting products; Fizzback uses it for customer feedback analysis; the British Library uses it for environmental science literature indexing; the Stationery Office for value-added services on top of their legal databases. It has been adopted as a fundamental piece of web infrastructure by major organisations like the BBC, Euromoney and the Press Association, enabling them to integrate huge volumes of data with up-to-the-minute currency at an affordable cost, delivering cost savings and new products.

Submitting Institution

University of Sheffield

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Societal

Research Subject Area(s)

Mathematical Sciences: Statistics
Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems

Improving the Management of Uncertainty on the Web: UncertML

Summary of the impact

Aston University researchers developed and maintain the Uncertainty Markup Language (UncertML) for quantitative specification and interoperable communication of uncertainty measures in the Web. It is the only complete mechanism for representation of uncertainty in a web context. UncertML has been:

- Used in policy and decision making by UK (Food and Environment Research Agency) and international (European Commission) government agencies, and many research / industrial institutes;

- Presented at industrial /technical workshops, leading to ongoing international collaborations with bodies such as national space agencies (ESA and NASA) and government data providers;

- Accepted as a discussion paper for formal standardisation by the Open Geospatial Consortium;

- Chosen by independent data providers for efficient sharing of complex information and rigorous risk analysis across scientific domains such as pharmacy, global soil mapping and air quality.

Submitting Institution

Aston University

Unit of Assessment

Computer Science and Informatics

Summary Impact Type

Societal

Research Subject Area(s)

Mathematical Sciences: Statistics
Information and Computing Sciences: Computation Theory and Mathematics, Information Systems

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