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There is a growing demand for evidence of the impact that non governmental and private businesses are having. Research findings have led to a range of practical and policy developments related to encouraging organisations to measure their impact and use it both for their own development and to access more resources. This research has resulted in social impact measurement being introduced to many organisations and an improvement in the tools used. Research insights into how social impact can best be measured have led to changes in the practices of charities such as Citizens Advice and the use of a measurement tool by over 200 smaller organisations.
The University of Northampton's (UoN) social enterprise research has created new knowledge in the field of social entrepreneurship, which has informed the definitional debate, as well as identifying the added-value that social enterprises deliver to their beneficiaries. This has provided the evidence-base for the launch of a whole-institution strategy at the University to become the leading HEI for social enterprise in the UK. The research has also led to the University supporting external social enterprises and assisting them to deliver organisational growth and change. The University's research has also led to it becoming a leading evidential contributor to policy-makers in the UK.
The research has explored the impact of welfare transformations on the activities of social workers on the frontline. A key concern has been to explore the gap between, on the one hand, social work ethical statements and the commitments of practitioners on entering the field and, on the other, the workplace reality of marketization, austerity driven cuts and a range of restrictions placed on workers by new regulatory regimes. The research explores the potential, internationally, for a new `engaged' social work practice that draws service users, carers, academics, and practitioners together in defence of good quality, value driven social work.
The research at Newcastle led by Dr Jane Gibbon has resulted in the development of a model of social accounting which has been co-produced with different third sector organisations. Impact can be demonstrated in three areas. First, a number of organisations have implemented the model, resulting in improved practice through a better understanding of their stakeholders' perspectives. Second, it has contributed towards the sustainability of these organisations, by allowing them to demonstrate the full extent of their work. Third, practitioner debate in both the accounting and third sector communities has been informed.
Research by Professor Ruth Levitas (solely-authored and co-authored as indicated below) has transformed the definition and measurement of social exclusion and poverty in the UK and worldwide by national governments, the United Nations (UN), the Organisation for Economic Cooperation and Development (OECD) and the European Union (EU). It has also shaped the work of local actors in diverse contexts. It fed into the measurement of social exclusion in the 1999 Poverty and Social Exclusion (PSE) survey, which was distinguished by its incorporation of a social dimension into the measurement of social exclusion. Levitas took the lead role in developing the measurement of social exclusion in the 1999 PSE. Subsequent work involving Levitas on these issues was taken up by the UK Cabinet Office in 2006, resulting in the B-SEM (Bristol Social Exclusion Matrix) in 2007. The B-SEM forms the basis of the measurement of social exclusion in the 2012 PSE survey, the largest poverty survey ever undertaken in the UK. The impact of the 1999 PSE and the B-SEM has been global and profound since 2008 — nationally in the measurement of poverty and the use of direct indicators of material and social deprivation; and internationally in the measurement of both poverty and social exclusion. Public interest in the initial results of the 2012 PSE is indicative of the fact that the impact is continuing.
Research into entrepreneurship and business start-up at Manchester Metropolitan University has created know-how to support new entrepreneurs and to guide established businesses through renewal and change. With an emphasis on "knowledge in action", MMU's entrepreneurship research has provided a cornerstone for start-up, growth and leadership programmes offered by the university's Centre for Enterprise (CfE), and seen by owner-managers themselves as positively impacting directly on their businesses. Utilising research-based knowledge, CfE has worked with 150 start-ups and 1,500 small firms and social enterprises in the North West of England, fostering job creation, access to funding, and business growth.
Complementary strands of research, including the 'Trickle Out Africa' (TOA) Economic and Social Research Council project based in Queen's University Management School, has significantly increased awareness and understanding of social and environmental (SE) enterprises in Sub-Saharan Africa, which is critical to achieving sustainable development and poverty alleviation. The research, by Principal Investigator Dr Diane Holt, has:
This case study draws on work undertaken by the Centre for Social Action (CSA) to improve publicly funded services through service-user engagement in both research processes and service delivery. The centre combines applied social research with service and policy evaluation, consultancy, training and information services to the fields of youth work, community development and social and health care. The social action methodology for practice and research undertaken using this participatory approach has had an impact on services and policy internationally (e.g. classroom teaching in the US and the development of social work services in Eastern Europe), nationally (e.g. evaluations of national youth participation projects such as Participation Works and U R Boss for the Howard League) and locally (e.g. work with Leicester City Council). Impacts have been wide ranging, and include methodological innovation, development of training curricula and materials for practitioners, and policy changes which have a profound impact on people's lives.
The University of Aberdeen has played a key role in designing and analysing surveys for European institutions to monitor and evaluate quality of life — a concept adopted as a key measure of economic growth in Europe in 2000. The research findings (including insights into particular aspects of quality of life, such as working life) have been used by the commissioning institutions to stimulate debate and shape policy. They have also been used by individual countries both within the European Union and further afield, notably in China and Rwanda. Interactive web resources have opened up the findings to policy makers and the general public.
Bradford academics developed a research framework to understand equality, diversity and inclusion which health organisations used in formulating policy and practice. This led to more effective engagement in these issues thereby improving community wellbeing and addressing health inequalities. The framework informed changes in the commissioning and delivery of local community health services and in national level human resources rationale. A service provider redesigned their preventive services, incorporated novel employment and peer adviser opportunities and achieved higher levels of engagement and service use within their diverse community. The framework has been used by a range of organisations including Brap and Gateway Family Services, to underpin their participation-based, voice-centred research. Notably McMillan Cancer Support has used the voice-centred approach, developed by Brap using the Bradford framework, to develop their policy and practice.