Log in
The Information Rights Research Interest Group (IRRIG) has worked with a national non-departmental public body, the Marine Management Organisation (MMO), and Durham County Council to define best practice in data handling and sharing of information. Training and consultancy based on legal regulatory doctrinal and theoretical research has led to the MMO altering its policy and procedure in relation to freedom of information legislation and data sharing practice. Durham County Council has consolidated its Environmental Information Regulation work within the Information Management Team to improve the delivery of a consistent, joined up service to all stakeholders and has prepared a revised FOIA Procedures Packet which is widely used in the local authority.
Scotland's Health On the Web (SHOW) was the first Healthcare Information Network of its kind and was developed in an EU project between 1996 and 1999. The original aim was to develop ways of exploiting the Web to provide trustworthy and authoritative health information in a way that was easy to find. The resulting system was adopted as the major vehicle of NHS Scotland for providing healthcare information to public and professionals. Serviced by a specially appointed team, it currently supports around 400 sites, and in recent years usage has been high, averaging around 50 million website hits per month.
Research by Raab (1998-2013) on data protection, privacy and surveillance has influenced political debate and regulatory practice. First, Raab's central role in reports for the UK Information Commissioner's Office and the House of Lords and his advisory work with NGOs have contributed to a more robust regulatory framework for information privacy and have informed media and NGO critiques of the social ramifications of surveillance. Second, his insights about the need to understand privacy as a social good have informed the principles and practices underpinning information processing in several areas of UK and Scottish Government policy, including health, social care, digital public services and ICT, as well as informing regulatory practice in Canada and Australia.
Between 2010 and 2012, Professor Luciano Floridi transferred knowledge about epistemological issues in the philosophy of information to Sogeti, an international information technology consultancy; and, via Sogeti, to technology and business leaders in Europe and beyond, influencing their planning for and adaptation to technological change. In the realm of public policy, Floridi developed guidelines and protocols surrounding ethical problems concerning digital and online information. He chaired a European Commission group whose `manifesto' forms part of the EU's Digital Futures initiative; influenced thinking around IP and international trade agreements; and contributed to a UNESCO action plan on ensuring equitable access to information.
Organisations in the social housing sector have a model of how to use information to monitor the outcomes of their activities. Drawing on research which places information in its organisational context, the mechanism of Knowledge Transfer Partnerships has been used to enable Nottingham City Homes to pioneer the evaluation of its activities focusing on a major investment programme called Decent Homes. Cited in Parliamentary debates, not only has the impact shifted the strategic direction of the organisation's activities, but also it has been adopted as a model of best practice for the sector.
Research in the area of meeting patients' information needs to improve health outcomes is concerned with improving the effectiveness of information in support of improving people's health in a range of areas, demonstrating the following impact:
Research at Newcastle has made a significant contribution to the public services modernisation agenda in the areas of inter-agency working and information-sharing. The research showed that effective information-sharing required not just that different information systems are made compatible with each other, but also that people from different professional cultures are enabled to work together through a common understanding of information governance issues. In active collaboration with a range of service providers, a number of processes and tools were developed for the significant benefit of service users. They have been implemented in a variety of policy settings, including children's services and adult social care, and have informed current programmes funded by the UK government.
Research at Northumbria has identified factors associated with trust in and intention to use Internet based health advice. A model of trust in online advice was published in 2007 that showed the importance of personalised peer-to-peer health messages — this was taken up by the press and broadcast media and led to changes in industry and public health practice around (i) the use of web material as a marketing and consumer tool for big pharma; (ii) the design of contemporary e-health sites; (iii) Government policy on the use of personal patient experience to influence patient choice.
Twelve years of our research into users' information behaviour has helped a wide variety of learners and Internet users to interact better with web-based information by equipping them with the skills and knowledge to develop their own agile models of information behaviour in the web environment. It has produced practical tools such as a toolkit for service providers, a methods book and awe-based resources evaluation framework that are employed nationally and internationally in secondary and higher education. The research is benefiting librarians, educators and learners dealing with complex information environments. Within the LIS (Library and Information Science) community, researchers, academics and practitioners are also benefiting from training current and next generation practitioners in the user engagement methods developed during the research.
Research on health information governance conducted by Laurie (2009-2013) resulted in a transformed and streamlined regulatory environment across Scotland through design and implementation of a state-of-the-art good governance framework for the Scottish Health Informatics Programme (SHIP). This interdisciplinary consortium promotes the facilitation of health-related research through data linkage to deliver new health benefits to current and future generations. Laurie's work overcame regulatory hurdles to effective data linkage and put in place a framework that has been widely adopted and endorsed by NHS stakeholders, researchers, data custodians and publics, as well as the Scottish Government in its cross-sectoral data linkage agenda.