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The impact claimed is the international uptake and successful commercialization (as www.carmtraining.org) across public, private and third-sector organizations, of a pioneering method for communication skills training called the `Conversation Analytic Role-play Method' (CARM). CARM's development was funded by the ESRC knowledge-exchange scheme and is based on research conducted at Loughborough University. It has reach and significance in attitude change in training culture: 130+ workshops have taken place at 60+ organizations since 2008. CARM's impact on training practice is evidenced by its accreditation by the College of Mediators for the Continuing Professional Development of mediators. CARM won Loughborough's Social-Enterprise Award (2013).
Research carried out at the Centre for Forensic Linguistics (CFL) at Aston has achieved the following significant impacts:
The Compulsive Exercise Test (CET) and Loughborough Eating disorders Activity Programme (LEAP) are the world's first clinical assessment tool and intervention designed to assess and treat compulsive exercise among eating disorder patients. These advances have changed the way in which services now assess their patients and deliver treatment. They are currently in use by in excess of 52 specialist eating disorder services globally, including the vast majority of specialist services in the UK (a minimum of 520 patients treated to date). As well as delivering an assessment tool and manual, the impact also includes training of circa 600 clinicians and sports specialists.
This case study is based on the use of storytelling research developed in Sunderland, to develop professional practice, management development, and interviewing approaches within the police. The research and subsequent impact developed from the convergence of three separate streams of work: The exploration of storytelling as a means to management and organisational development (the work of Reissner and Du Toit), use of storytelling as a research method (Sanders and Lawson) and a stream exploring investigative interviewing techniques. Application of the approaches developed at Sunderland within the police force regionally and nationally has led to evidenced impact at several levels: individual officers, force development and national policy on interviewing practice.
Human rights lawyers, NGOs, journalists, the public and Scottish legislators have been informed and equipped by research on rendition and torture practices. The research has been used by human rights NGOs in their investigation and advocacy work. The research has enabled journalists to make claims that could not otherwise be supported about the extent of rendition and torture, particularly the role played by the UK. Wide international media coverage of the research led to a debate on the use of Scottish airports for rendition in the Scottish parliament. The Scottish Lord Advocate then instructed a police inquiry which is underway.
The University of Portsmouth research into effective use of the Cognitive Interview (CI) by police forces in the UK and overseas has led to recommendations for changes to training of police officers in this field throughout their careers being adopted in several countries across the world. The work, led by Dr Becky Milne, has also been used to inform the decision making processes of a variety of national policy reviews and professional bodies. Research has improved the standard of interviewing, particularly for sensitive investigations such as rape and child abuse.
The death of Ian Tomlinson during the 2009 G20 summit protests in London led to a crisis in British Public Order Policing. Gorringe and Rosie drew on their ethnographic work on policing before, during and after a number of protest events in the UK to contribute to ongoing public debates and devise ways to minimise the risk of violence in police-protestor interactions. They have been interviewed by, or their research has been reported in, newspapers, radio or TV in Australia, Brazil, Germany, Greece, India, Romania and the UK. They have achieved impact on police thinking and practices by:
The University of Brighton's sustained musculoskeletal research programme has, through the development of novel standardised data collection tools, improved data capture, communication, policy and business planning at local practitioner level and at organisational/regulatory body levels (e.g. Physio First, the private physiotherapy practitioner group of the Chartered Society of Physiotherapy (CSP) UK and the General Osteopathic Council (GOsC)). Secondly, research findings from a study exploring patients' expectations have significantly informed the recent revision of the GOsC's osteopathic practice standards and a new revalidation scheme for osteopaths. Thirdly, as a result of studies identifying research priorities for the physiotherapy profession, changes have occurred in the direction and focus of research funding applied by the CSP's charitable trust.
The work of Birchall and Simmons on the potential of co-operatives, and their comparative advantage when compared to other organisational types, has had a strong impact on the attitudes and policies of all the major international agencies concerned with poverty reduction in low-income countries. It has helped shape new programmes of work in promoting and strengthening co- operative businesses worldwide. It led directly to the UN's declaration of 2012 as the International Year of Co-operatives. The Year was regarded as an outstanding success, with almost all the member countries contributing programmes of events and reviewing and developing policies towards co-operatives.
This research into rich donors in the UK has impacted on the policies of both governmental and non-governmental bodies. Government policy shapes and incentivises philanthropic behaviour (e.g. through tax incentives), whilst charity sector bodies influence philanthropic norms and build trust: both have used this research to guide their policy and practice. Examples include the influence of the research on the content of the UK Government's Giving White Paper (2011); the decision to abandon the proposed cap on charity tax relief (2012 Budget); and the work of bodies who promote fundraising and philanthropy, for example, the Institute of Fundraising, Philanthropy UK and Charities Aid Foundation (CAF).