Summary of the impact

There is a growing demand for evidence of the impact that non governmental and private businesses are having. Research findings have led to a range of practical and policy developments related to encouraging organisations to measure their impact and use it both for their own development and to access more resources. This research has resulted in social impact measurement being introduced to many organisations and an improvement in the tools used. Research insights into how social impact can best be measured have led to changes in the practices of charities such as Citizens Advice and the use of a measurement tool by over 200 smaller organisations.

Summary of the impact

The research has explored the impact of welfare transformations on the activities of social workers on the frontline. A key concern has been to explore the gap between, on the one hand, social work ethical statements and the commitments of practitioners on entering the field and, on the other, the workplace reality of marketization, austerity driven cuts and a range of restrictions placed on workers by new regulatory regimes. The research explores the potential, internationally, for a new `engaged' social work practice that draws service users, carers, academics, and practitioners together in defence of good quality, value driven social work.

Summary of the impact

Research by Professor Ruth Levitas (solely-authored and co-authored as indicated below) has transformed the definition and measurement of social exclusion and poverty in the UK and worldwide by national governments, the United Nations (UN), the Organisation for Economic Cooperation and Development (OECD) and the European Union (EU). It has also shaped the work of local actors in diverse contexts. It fed into the measurement of social exclusion in the 1999 Poverty and Social Exclusion (PSE) survey, which was distinguished by its incorporation of a social dimension into the measurement of social exclusion. Levitas took the lead role in developing the measurement of social exclusion in the 1999 PSE. Subsequent work involving Levitas on these issues was taken up by the UK Cabinet Office in 2006, resulting in the B-SEM (Bristol Social Exclusion Matrix) in 2007. The B-SEM forms the basis of the measurement of social exclusion in the 2012 PSE survey, the largest poverty survey ever undertaken in the UK. The impact of the 1999 PSE and the B-SEM has been global and profound since 2008 — nationally in the measurement of poverty and the use of direct indicators of material and social deprivation; and internationally in the measurement of both poverty and social exclusion. Public interest in the initial results of the 2012 PSE is indicative of the fact that the impact is continuing.

Summary of the impact

There has been a growing interest in the concept of social enterprise - that is organisations that are trading but with a social purpose. The research at Middlesex University has Influenced policies of state support to social enterprises demonstrated through references to research in policy documents and acknowledgement by key policy makers working in a range of UK national departments and Scottish Government. Research findings have influenced how government measures the size of the social enterprise sector and the supply of social investment funds, feeding into strategy documents of the Cabinet Office and supporting the development of Big Society Capital. Research has also stimulated the growth of individual social enterprises, with one reporting an increased turnover of 20% over 2 years.

Summary of the impact

The University of Northampton's (UoN) social enterprise research has created new knowledge in the field of social entrepreneurship, which has informed the definitional debate, as well as identifying the added-value that social enterprises deliver to their beneficiaries. This has provided the evidence-base for the launch of a whole-institution strategy at the University to become the leading HEI for social enterprise in the UK. The research has also led to the University supporting external social enterprises and assisting them to deliver organisational growth and change. The University's research has also led to it becoming a leading evidential contributor to policy-makers in the UK.

Summary of the impact

Complementary strands of research, including the 'Trickle Out Africa' (TOA) Economic and Social Research Council project based in Queen's University Management School, has significantly increased awareness and understanding of social and environmental (SE) enterprises in Sub-Saharan Africa, which is critical to achieving sustainable development and poverty alleviation. The research, by Principal Investigator Dr Diane Holt, has:

• influenced stakeholder awareness of SE enterprises in the region;
• provided opportunities for SE enterprises to promote their services globally;
• facilitated knowledge exchange, knowledge transfer and capacity building between practitioners, NGOs, development agencies, charities, governments, communities and civil society on social and environmental entrepreneurship in Southern and Eastern Africa; and
• facilitated greater understanding by policy makers and practitioners of the role of SE enterprises in poverty alleviation and sustainable development.

Summary of the impact

This case study draws on work undertaken by the Centre for Social Action (CSA) to improve publicly funded services through service-user engagement in both research processes and service delivery. The centre combines applied social research with service and policy evaluation, consultancy, training and information services to the fields of youth work, community development and social and health care. The social action methodology for practice and research undertaken using this participatory approach has had an impact on services and policy internationally (e.g. classroom teaching in the US and the development of social work services in Eastern Europe), nationally (e.g. evaluations of national youth participation projects such as Participation Works and U R Boss for the Howard League) and locally (e.g. work with Leicester City Council). Impacts have been wide ranging, and include methodological innovation, development of training curricula and materials for practitioners, and policy changes which have a profound impact on people's lives.

Summary of the impact

Research into entrepreneurship and business start-up at Manchester Metropolitan University has created know-how to support new entrepreneurs and to guide established businesses through renewal and change. With an emphasis on "knowledge in action", MMU's entrepreneurship research has provided a cornerstone for start-up, growth and leadership programmes offered by the university's Centre for Enterprise (CfE), and seen by owner-managers themselves as positively impacting directly on their businesses. Utilising research-based knowledge, CfE has worked with 150 start-ups and 1,500 small firms and social enterprises in the North West of England, fostering job creation, access to funding, and business growth.

Summary of the impact

Bradford academics developed a research framework to understand equality, diversity and inclusion which health organisations used in formulating policy and practice. This led to more effective engagement in these issues thereby improving community wellbeing and addressing health inequalities. The framework informed changes in the commissioning and delivery of local community health services and in national level human resources rationale. A service provider redesigned their preventive services, incorporated novel employment and peer adviser opportunities and achieved higher levels of engagement and service use within their diverse community. The framework has been used by a range of organisations including Brap and Gateway Family Services, to underpin their participation-based, voice-centred research. Notably McMillan Cancer Support has used the voice-centred approach, developed by Brap using the Bradford framework, to develop their policy and practice.

Summary of the impact

`Social Interpretation' is focused on developing new systems to enable the interpretation, discussion, collection and sharing of cultural experiences with, and between, museum visitors, demonstrating the following impact:

• Understanding the factors which engage more diverse audiences with museums and galleries by;
• Supporting mechanisms for visitors to develop personal and cultural memories and biographies, and to practice forms of reminiscence through using social media technologies; and
• Enhancing the capacity of museums to facilitate social interpretation, increasing audience engagement and reach, and developing models for re-balancing the audience/authority relationship.