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Research conducted between 1997 and 2013 at the University of Edinburgh has examined qualifications reforms designed to make education and training systems more coherent, unified and flexible. This research has influenced policy developments in Scotland and internationally, and especially the development of National Qualifications Frameworks (NQFs). It has achieved three types of impact: i) analytical tools and conceptual frameworks developed in the research have informed and guided policy development; ii) it has encouraged greater realism in the aims and objectives of qualifications-led reforms; and iii) it has encouraged policy designs and implementation strategies based on a better understanding of the processes of qualifications-led change. The reach of the impact has extended to policy-makers, education providers, learners and other stakeholders in Scotland, the UK and elsewhere, especially in countries introducing or considering NQFs.
Collaboration between Leicester and Singapore's Workforce Development Agency has led to impacts underpinned by a 25-year history of research into skills, training and workforce development. The relationship has enabled the establishment of Singapore's first policy research centre designed to inform the government's workforce policy revaluation. Before the establishment of the Centre for Skills, Performance and Productivity Research (CSPPR), independent research in these areas was virtually non-existent in Singapore. Impacts include creating a new field of study in Singapore; contribution to government policy and direction in Singapore, and a resulting contribution to the well-being of the country's economy and society.
This case study focuses on the impact of research undertaken within the European Research Centre (ERC) and the Centre for the Study of International Governance at Loughborough University between 1993 and 2009, primarily by Professor Linda Hantrais (1993-2008 and now Emeritus). The impact of the research has been created through high quality cross-national socio-demographic analysis which has underpinned policy formation and delivery at the European and national levels, with particular reference to social policy, citizenship and family policy. It has had a substantial further impact by generating advances in international comparative research methods and training.
Core labour rights have a crucial role in achieving economic prosperity and political stability on a national and global scale. The emergence of complex global trade networks has raised important questions as to how such rights could be implemented and enforced across multiple supply chains and geographical borders. Research at the Centre for Labour Market Studies, School of Management, Leicester has helped the International Labour Organisation (ILO) and the EU understand the advantages and risks associated with International Framework Agreements (IFAs), particularly regarding their implementation in supply chains. IFAs have emerged as a specific instrument to secure core labour rights and shift the onus away from nation states. Between 2000 and 2013 the number of IFAs in operation around the world increased from five to more than 100, directly benefiting more than 10 million workers and indirectly benefiting tens of millions more. Leicester research has played a part in understanding the dynamics of IFAs and developing more effective ones.
Complementary strands of research, including the 'Trickle Out Africa' (TOA) Economic and Social Research Council project based in Queen's University Management School, has significantly increased awareness and understanding of social and environmental (SE) enterprises in Sub-Saharan Africa, which is critical to achieving sustainable development and poverty alleviation. The research, by Principal Investigator Dr Diane Holt, has:
Europe needs better social services as its population ages. However, low pay and status are making recruitment and retention difficult. EU public procurement rules are transferring services to the private and not-for-profit sectors where there is limited scope for effective social dialogue. Jane Lethbridge's research has led EPSU affiliates to understand the trends and realise the importance of European-level action. This awareness informed EPSU's 2009 Congress decisions, which prioritised future social services social dialogue work. By 2012, EPSU had started to discuss how to support an EU Sectoral Social Dialogue Committee where it will be the trade union social partner.
Policymakers in the government departments responsible for health and education, Local Safeguarding Children Boards (LSCBs) and many thousands of professionals with child-protection roles have benefited from Bristol's research into inter-agency training. The research provided crucial information on efficient organisational partnerships for training and strong evidence of the effectiveness of inter-agency training in promoting mutual understanding, changing attitudes and developing confidence. Bristol's findings underpinned statutory guidance in the Government's Working Together to Safeguard Children (2010) [b], which required LSCBs to provide such training. The research ended a 30-year period during which inquiries into the deaths of children at the hands of their parents consistently criticised the failure of professionals to communicate and work together effectively and advocated inter-agency training as a solution, but had little or no supporting evidence.
Specific impacts are evidenced in: the citation of the research findings in support of LSCBs' training strategies; the increased provision of training programmes in the three years since publication, in spite of budget restrictions; the successful targeting of previously disengaged groups, particularly GPs; and the use of an NSPCC-sponsored bespoke evaluation toolkit developed by the research team.
Because of the arduous nature of recruit training, high wastage (due to failure or withdrawal) has always been a problem for the Armed Services. A ten year programme of research funded by the Ministry of Defence (MoD) led to changes in the delivery of training across the three Armed Services (especially the Army), the formation of a new Army training establishment, a new tri-service monitoring and training body, better mental health in military recruits, and significant reductions in wastage rates (up to 15%). The model developed by this research has also informed training in the Canadian and United States Armed Services.
Microfinance — financial services for people excluded from mainstream banking — expanded rapidly during the 1990s into a global industry of specialist microfinance institutions (MFIs) serving over 100 million clients. The dominant view was that directly assessing achievement of social goals, such as poverty reduction and women's empowerment, was an unnecessary distraction from the commercial expansion of MFIs, needed to reduce their financial dependence on aid. Our research successfully challenged this view by demonstrating that MFIs could effectively monitor their social as well as financial performance. The impact of this has been an increase globally in the number of MFIs doing so, the development of global standards for social performance assessment, and better quality financial services for millions of relatively poor clients.
As evidenced in policy documents and practitioner testimonies, the case study has had a significant impact on European Union (EU) and national VET (vocational education and training) policy through: modifying the European Qualifications Framework (EQF) and associated terminology — including learning outcomes, skills, and competences — and influencing implementation in terms of sectoral alignment and the establishment of Zones of Mutual Trust (ZMTs). Based on two major research projects, the case identifies the difficulties and possibilities to establish equivalence of occupational qualifications and has been widely disseminated to reach major stakeholders, including the European Commission (EC), trade unions, employers and VET organisations.