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Healthcare Assistants and the Modernisation of the Nursing Workforce

Summary of the impact

Research at Oxford has played a central role within the recent restructuring of the nursing workforce to improve healthcare quality in a context of growing service demands and tightening resource constraints. Much of this restructuring has been heavily dependent on the use of the Healthcare Assistant (HCA) role, provoking much controversy. Presented as a flexible, low cost resource, these HCA roles are also unregulated and therefore seen as a potential source of patient risk. Oxford researchers have fed into this debate across a number of projects, strengthening the evidence base on the nature and consequences of the HCA role. Examining the role from the perspective of different stakeholders, these projects have impacted on national, regional and local policy and practice centred on the management and use of HCAs. In so doing, the research has contributed to the development of a more productive and safer nursing workforce.

Submitting Institution

University of Oxford

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Medical and Health Sciences: Nursing, Public Health and Health Services
Economics: Applied Economics

Transforming the Built Environment through Building Information Management (BIM)

Summary of the impact

Building Information Management (BIM) involves the creation and use of digital information about built assets. Mandated by UK and other governments because of its potential to reduce waste and optimise efficiency, its successful exploitation requires changes in construction technology and process. This research has had a transformational impact on both. Our technical research forms the basis of the National Library of BIM objects, as well as technological solutions and product developments for many organisations. Our work with UK and overseas governments has shaped industry's uptake of BIM. We have founded a centre of excellence to introduce BIM to practitioners and organisations, and created a commercial joint-venture consultancy company.

Submitting Institution

Northumbria University Newcastle

Unit of Assessment

Architecture, Built Environment and Planning

Summary Impact Type

Technological

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Built Environment and Design: Building
Economics: Applied Economics

Reconfiguring policy scenarios in transport

Summary of the impact

Research at Oxford in the Transport Studies Unit (TSU) has enabled cities and governments (regional and local) in the UK and internationally to adjust their transport policies over the longer term (to 2050) towards low carbon alternatives. Its impact has been to reconfigure decision makers' thinking on transport policies from trend-based projective studies for transport policy options, towards trend breaking `backcasting' studies for sustainable transport policy futures. Several national and international agencies have used both the backcasting approach, and also two simulation models developed as part of the research.

Submitting Institution

University of Oxford

Unit of Assessment

Geography, Environmental Studies and Archaeology

Summary Impact Type

Societal

Research Subject Area(s)

Built Environment and Design: Urban and Regional Planning
Economics: Applied Economics
Studies In Human Society: Policy and Administration

Academia-Industry collaboration in Risk Management – a case in the hospitality sector

Summary of the impact

Dr Alexandros Paraskevas has demonstrated the benefits of implementing academic research and `scientific rigour' into global business practices. His conceptual approach to risk and crisis management has become highly acclaimed within the hospitality industry and has strengthened practices in a turbulent business environment. His research pioneered an effective partnership between the Oxford School of Hospitality Management and InterContinental Hotels Group (IHG), resulting in the Group developing new risk management practices, enhancing its effectiveness in managing risks, saving costs and gaining worldwide recognition as industry leader in the field. These practices are continuously shared with the broader H&T industry through appropriate fora and dissemination platforms.

Submitting Institution

Oxford Brookes University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Transforming the project-based firm: creating effective commercial and innovation capability

Summary of the impact

Development of the UK construction industry was hampered by a focus on individual projects, with two drawbacks: limited transfer of lessons learned from one project to the next, and limited focus on systemic innovation and wider commercial opportunities.

Drawing on their research, our Innovation and Entrepreneurship Group helped construction companies — including Laing O'Rourke (LOR), Arup, and Mace — overcome these obstacles by adopting a `systems integration' model to capture and utilise lessons learned, and by developing Executive Education programmes to make project engineers aware of wider commercial and innovation issues. These improvements enhanced delivery of major projects such as the Olympic Park and Crossrail.

The Group changed firm behaviour, re-orientated project management practices, and translated lessons learned into organisational capabilities at LOR, Arup, and Mace.

Beneficiaries were the UK construction and consulting engineering sector, who as a result were better equipped to innovate and compete globally, and their clients, such as the UK Olympic Delivery Authority and Crossrail.

Submitting Institution

Imperial College London

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems
Commerce, Management, Tourism and Services: Business and Management

Employer Sponsored Volunteering (ESV)

Summary of the impact

The impact of the Hull University Business School`s (HUBS) research on ESV emerged out of a project with Yorkshire Bank and Irwin Mitchell Solicitors (August 2010-July 2011) and a separate project with the Co-operative Group and the Federation of City Farms and Community Gardens (FCFCG) (February 2012 - January 2013). These led to wider impacts on:

1) Corporate ESV policies of the case study companies.

2) Hull and East Yorkshire Community Foundation (HEYCF) approaches to ESV and engagement with business.

3) Securing new funding from the ESRC Knowledge Exchange Opportunities Grants Scheme in partnership with HEYCF.

Submitting Institution

University of Hull

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Maximising Human Resource Capabilities: the Centre for Performance-led HR.

Summary of the impact

Impact for the CPHR is derived from its collaborative partnership between their world-leading HR researchers and 20 primary sponsor organisations. Through this network the Centre stays abreast of the current issues facing HR directors. This co-production of knowledge generates performance-driven solutions that have benefit to the wider business community. These are distributed through high-impact white papers, journal articles and initiatives with the CIPD (the professional HR institution). Examples of organisational impact include a new strategy at McDonald's `Trust Based HR' and a 20% increase in job satisfaction of employees aged 60+ and the creation of an Executive Vice-President position at Shell.

Submitting Institution

Lancaster University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Globalization Technology and Organizational Practice

Summary of the impact

Lynda Gratton has examined how the transformational forces of globalization and technology are changing the nature of work and how organizations can prepare for this transformation. This has been particularly infb02uential for multinational corporations that are seeking to become more innovative and productive in the face of the extraordinary transformation of their external context. Gratton's research has achieved substantial and far-reaching impact via her highly infb02uential books and practitioner-orientated articles; its signifb01cance is recognized by major prizes and awards from the business community; and it illustrates the use of specifb01c channels (Gratton's Hot Spots Movement; and The Future of Work Consortium) to convert academic research into real-world impact.

Submitting Institution

London Business School

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Managing electronic records: Changing behaviour and practice through evidence-based research

Summary of the impact

This case study focuses on the impact of a significant body of empirical, evidence-based research on managing electronic records (ERM) which involved global participation. The impact relates primarily to the behaviour change of information and records professionals in terms of their practice (e.g. strategic planning, service delivery, advice, and education), ways of thinking/decision-making, and their engagement with and/or conduct of research. It is both incremental and transformative in nature. The beneficiaries are practitioners in the UK and internationally. Specific examples are the Chief of Archives and Records Management, United Nations, and those receiving training in six countries.

Submitting Institution

Northumbria University Newcastle

Unit of Assessment

Communication, Cultural and Media Studies, Library and Information Management 

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems

3: Improvements to the Performance and Management of Mass Transit Systems in Major Cities

Summary of the impact

Methods have been developed to characterise and evaluate the performance of mass transit systems which have then been applied in 60 of the world's major cities. The financial benefit, as quantified by mass transit operators, is in excess of £0.5 Billion between 2003 and 2013. Examples of impact include cost savings for escalator renewal by London Underground (2009-ongoing), influencing fares policy in Hong Kong (2003, 2012) and the adoption of performance measurement systems, developed by Imperial, by Chinese metros (2010-ongoing). This impact has been enabled by the creation and subsequent facilitation of 5 global consortia comprising over 70 metro, suburban rail and urban bus operators.

Submitting Institution

Imperial College London

Unit of Assessment

Civil and Construction Engineering

Summary Impact Type

Economic

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems
Commerce, Management, Tourism and Services: Transportation and Freight Services

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