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Research directed by Andy Friedman (Management), has had impact through the Professional Associations Research Network (PARN) which was established at the University in 1998. This encouraged professional bodies to adopt:
a) new governance structures and processes facilitating strategic decision-making;
b) CPD policies, to make them mandatory and measure them by outputs, thereby raising competency and evidence for it among millions of professionals.
Early adopters from 2001 contributed to benchmark data produced through PARN, adding to the subsequent research impact by encouraging further adopters. For post-2008 impacts and adopters see sources [b], [c], [d], [f], [j] for governance changes and [c], [h], [i].for CPD.
This case generated new ways of thinking among a self-selecting sample of `senior' PR practitioners and delivered personal autonomy and professional development. The term `senior' is commonly employed in PR practice and formed the basis for discussion on practitioner conceptualisation of professional expertise. Critical interventions extracted practitioner accounts of their work, methodologies and impacts, and changes in critical, conceptual thinking took place. The project created an awareness of subjectivity in everyday practice among a collective category of workers with regard to their information and knowledge expertise, with implications for the practice community and wider society.
Organisations in the social housing sector have a model of how to use information to monitor the outcomes of their activities. Drawing on research which places information in its organisational context, the mechanism of Knowledge Transfer Partnerships has been used to enable Nottingham City Homes to pioneer the evaluation of its activities focusing on a major investment programme called Decent Homes. Cited in Parliamentary debates, not only has the impact shifted the strategic direction of the organisation's activities, but also it has been adopted as a model of best practice for the sector.
Between 2010 and 2012, Professor Luciano Floridi transferred knowledge about epistemological issues in the philosophy of information to Sogeti, an international information technology consultancy; and, via Sogeti, to technology and business leaders in Europe and beyond, influencing their planning for and adaptation to technological change. In the realm of public policy, Floridi developed guidelines and protocols surrounding ethical problems concerning digital and online information. He chaired a European Commission group whose `manifesto' forms part of the EU's Digital Futures initiative; influenced thinking around IP and international trade agreements; and contributed to a UNESCO action plan on ensuring equitable access to information.
Research in Sheffield since 1993 has focused on developing information-rich systems and services from a user-oriented perspective rather than a more technology-driven approach. This has ranged from the development of theoretical models that describe information behaviour and processes, to the design and evaluation of information-rich systems and services that are based on information behaviour models and that involve end users throughout the design process. The impact includes: (1) enhancements in the practices adopted in systems development within cultural heritage institutions (The National Archives, UK) and libraries (Online Computer Library Centre, US; M25 Consortium of Academic Libraries, UK), (2) improved support for further development and commercialisation of technologies by IT companies (Gnowsis, Austria; Intempra, Italy), and (3) downstream impacts in the form of knowledge transfer leading to new projects to further develop existing technologies and systems (led by Language Technology Centre, UK).
Inter-professional collaboration to prevent social exclusion of children and young people is an emergent work practice, reflecting major changes in welfare policy in the UK and beyond. Research conducted at Oxford since 2005 on these systemic changes, and the new demands they have made on practitioners and services, has contributed to the reconfiguration of children's services locally and nationally, and to the analysis and planning of services beyond the UK. Knowledge exchange is built into the studies to produce immediate and long-term impact on practices and policies, and findings have been integrated into commissioned reports, teaching materials for service leaders, and practitioner and policy summaries.
Twelve years of our research into users' information behaviour has helped a wide variety of learners and Internet users to interact better with web-based information by equipping them with the skills and knowledge to develop their own agile models of information behaviour in the web environment. It has produced practical tools such as a toolkit for service providers, a methods book and awe-based resources evaluation framework that are employed nationally and internationally in secondary and higher education. The research is benefiting librarians, educators and learners dealing with complex information environments. Within the LIS (Library and Information Science) community, researchers, academics and practitioners are also benefiting from training current and next generation practitioners in the user engagement methods developed during the research.
Loughborough University research into the threats and opportunities presented by the growth of shared service centres has directly influenced the strategies and practices of a wide range of organisations confronted by changes in the provision of business support services. It has influenced the educational policy of the world's largest professional body of its kind, the Chartered Institute of Management Accountants, which has acknowledged the work as "an exemplar" that has had a "profound effect" on the industry. Through a pioneering forum for sharing business knowledge, it has also helped to shape the working methods of global companies, including Rolls-Royce, national organisations, including the Post Office, and numerous SMEs and new firms.
Advanced practice roles in nursing (APN roles) have been developed widely across a range of healthcare settings and organisational boundaries in response to government policy directives. A programme of research has been undertaken to generate robust evidence of the contribution of APN roles to healthcare. Research outputs include a theoretical framework to evaluate the impact of these roles. This framework has been used to underpin the development of a practical toolkit to assist practitioners to demonstrate their impact on patients, staff and the organisations in which they work. Beneficiaries include policymakers, professional organisations and NHS providers and individual practitioners.
Pathways that individuals navigate through education, training and employment are becoming ever more complex and high quality labour market information (LMI) is crucial for careers advice and in informing decisions about where to invest in skills training. Research undertaken by Bimrose, with Brown, Barnes and Hughes has resulted in new policy frameworks for systems design and delivery of careers services; and has informed professional development in careers policy, research and practice. Internationally, the Institute for Employment Research (IER) at Warwick has informed and shaped policy debate and practice on career development services in response to political, economic, technological and social changes.