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One strand of Griffiths' academic work has looked at public service reform. This research has influenced a variety of think tank publications examining reform strategies in health, education and social care. In particular, it has shaped debates on citizenship, choice in public services, the `coproduction' of services between citizen and state, and greater professional autonomy. Both the New Labour Government and the Coalition have moved policy in this direction. Griffiths' contributions have been significant enough to be discussed by Cabinet Ministers and senior opposition politicians, special advisers, trade union groups and in local government. His latest edited book in this area is currently the subject of an ongoing series of debates between academics and policymakers, including government ministers, hosted by the Royal Society and Arts and sponsored by the ESRC.
Professor Robin Blackburn has written extensively on pension policy and has advocated the need for strong public pension provision. Following the financial crisis that began in 2008, Blackburn's ideas have attracted much interest, especially given that he had identified many of the problems that would come to afflict private schemes. His work has been recognised globally: for example, he was invited to speak at a conference organised by the EU Commissioner for Employment, Social Affairs and Inclusion, and his research has been cited by the United Nations' Department of Economic and Social Affairs. Blackburn's highest-profile work has been in Ecuador, where he has addressed the President, cabinet ministers, and senior civil servants.
Research conducted in 2006-13 on the role of third sector organisations (TSOs) in delivering public services in Scotland has shaped public policy, improved the management/impact of TSOs in delivering public services, and influenced public opinion on the role of TSOs. This has been achieved through research for the Scottish Government and the ESRC, input into the Christie Commission on public services reform, and by affecting the management of TSOs in Scotland through training events and through Osborne's role as Vice-Chair of the Scottish Council for Voluntary Organisations (SCVO). It has also had an international impact, including in Denmark and Australia.
Because corruption involves illegal activities of public officials, data about the scale and objects of bribery is not readily available. Without such evidence, policymakers are handicapped in identifying points for effective intervention. Rose's survey research on post-Communist countries developed innovative measures to monitor the payment of bribes by citizens for public services. Transparency International (TI) is the world's leading non-governmental organisation campaigning against corruption, and it has incorporated the survey methodology in its key research tool, the Global Corruption Barometer (GCB). From 2008 to 2013 Transparency International has conducted three major rounds of Global Corruption Barometer surveys that interviewed upwards of 450,000 people in more than 110 countries on every continent. Results have been disseminated worldwide through the 90 national chapters of Transparency International. Rose's expertise in sampling has also been used to improve value-for-money expenditure on GCB surveys in the many developing countries it covers.
Unique research at the University of Manchester highlights the shortcomings of public accountability and the high cost, to the public purse, of PPPs and the Private Finance Initiative (PFI) using critical financial analysis. Lead researchers have been invited to engage in dialogue with national audit regulators, give evidence to parliamentary committees and contribute to policy debate through international roundtables. The work has been used to challenge government policy and has significantly influenced the national and international public debate about the costs, affordability and value for money of PPPs. The UK government has now renegotiated existing PFI projects to achieve cost savings, and we have given evidence by invitation to international committees concerned with public accountability and policy development.
Professor Paul Grout has had a significant impact on national policy on the delivery of public services by the private sector in the last five years. His research undertaken at the University of Bristol on private provision by regulated utility companies and public private partnerships, using both economic theory and empirical studies, paved the way for his central involvement in, and directly informed, key regulatory decisions. These decisions impact materially on almost every individual and organisation in the UK. His research also directly led to his appointment in 2012 to the Board of Ofgem (the Gas and Electricity Markets Authority), the UK energy regulator.
The findings of Prof. Warwick Funnell and Prof. Robert Jupe have stimulated international policy debates on government accountability and the provision of public services. By challenging conventional free market wisdom, their analysis of the limits to effective privatisation have been used by stakeholders concerned by the direction of public sector reform, including government representatives, professionals and political pressure groups. They achieved this through accessible publications and close partnerships with these stakeholders that provide a platform for associated discussion events, seminars and media commentary.
Bovaird's cross-national research has demonstrated that the co-production of public services is a feasible and effective alternative to traditional, professionally-dominated approaches to service delivery. His close engagement with government at all levels in the UK, as well as the EU, has enabled Bovaird to place co-production firmly on the policy agenda and assist organisations to implement new practices. His research shows policy makers that co-production has the potential to address the problem of managing increasing demand for public services in a context of austerity. It has inspired dialogue amongst policy-makers and practitioners internationally, shaped their awareness of co-production's contribution to public service quality and efficiency, influenced government policy, and changed practice in a variety of local public service agencies.
Public-public partnerships (PUPs) are emerging as a viable approach to develop capacity and enhance efficiency and effectiveness in the global water sector. Since 2000, the Public Services International Research Unit (PSIRU) has played a globally leading role in researching the developmental potential of water PUPs in developing countries. The impact includes influencing:
Professor Patrick Dunleavy, as Director of the LSE Public Policy Group (PPG), has led a research programme on digital era governance. The results of this programme, through published research, evidence to Parliament and direct consulting to government agencies (including the National Audit Office), have had a significant impact on the UK government's approach to the delivery of government services online. Specifically, the research has allowed the government to develop policies that have facilitated speedier and more effective digital changes, and increased the breadth and quality of public service delivery online.