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The impact claimed is the international uptake and successful commercialization (as www.carmtraining.org) across public, private and third-sector organizations, of a pioneering method for communication skills training called the `Conversation Analytic Role-play Method' (CARM). CARM's development was funded by the ESRC knowledge-exchange scheme and is based on research conducted at Loughborough University. It has reach and significance in attitude change in training culture: 130+ workshops have taken place at 60+ organizations since 2008. CARM's impact on training practice is evidenced by its accreditation by the College of Mediators for the Continuing Professional Development of mediators. CARM won Loughborough's Social-Enterprise Award (2013).
Pioneering research by the Universities' Police Science Institute (UPSI) has made police more effective at understanding and responding to crime and disorder. UPSI's work has provided an evidence base about how to engage effectively with communities so that policing interventions target those issues influencing how people think, feel and act about their safety. Key impacts have been: changing Home Office policy for the policing of antisocial behaviour across England and Wales; informing the Prevent counter-terrorism strategy for the UK and overseas and improving the outcomes of South Wales Police's Neighbourhood Policing Teams.
Research into the history of British policing overseas, conducted at the Open University's International Centre for the History of Crime, Policing and Justice, resulted in Dr Georgina Sinclair acting as academic advisor to the Association of Chief Police Officers (International Affairs), the International Policing Assistance Board, and the Ministry of Defence Police.
As a result of the transfer of historical research findings and methodological expertise, the various agencies deploying police officers overseas now coordinate more effectively via an improved communications and media strategy. In addition a new set of principles and guidance for overseas deployments has been developed, with Sinclair serving as the sole academic member of the working group preparing this document.
The Unit's Criminal Justice group has carried out a significant body of research relating to youth disaffection, anti-social behaviour and policing. This led to Professor Tim Newburn being approached by The Guardian to establish a joint research project following the 2011 riots in England. The ensuing research achieved very wide reach via conventional print and other media, informing public understanding of the riots and challenging conventional wisdom about their causes. A wide range of public figures reacted to the research and the Home Secretary's response included the announcement of a formal review of police `stop and search' practice. This was published in July 2013, and in a parliamentary statement the Home Secretary said she anticipated significant reform of the use of these powers.
The impact of the research at Loughborough University from 1999 to date has transformed informational processes in Leicestershire Police and has been adopted by other Police forces across the UK and internationally. Within Leicestershire it has led directly to [5.1]:
Safety and liberty — public goods delivered by the police — are important to every individual and essential to a civilised society. Professor Bowling has led a programme of theoretical and empirical research on the police power to stop and search people in public places, an important but controversial aspect of law enforcement. His research has clarified the meaning of fair and effective policing, and provided solutions to identified problems of disproportionality and transparency. Through his engagement with the Equality and Human Rights Commission (EHRC), police forces, civil liberties groups and communities, Professor Bowling's research has informed public understanding, enhanced police accountability and contributed directly to the improvement in police stop and search practices, thereby enhancing community safety and protecting fundamental human rights and civil liberties in the UK.
Improvements in the organisation and delivery of community safety by police and local authority-led partnerships have resulted from inter-related research studies conducted by a team at the Centre for Criminal Justice Studies. Research findings have significantly influenced national policy and professional policing and community safety practices. The research led to improvements in how important new reforms to policing powers and personnel have been implemented and in community safety delivered through partnerships. It also increased understanding of the benefits and limitations of policing partnerships, powers designed to tackle anti-social behaviour and the role of police community support officers in fostering safer communities.
Rock researches the comprehensibility and effect on readers and hearers of police language. She has deployed this research in a long-term collaboration with South Wales Police (SWP) and their associated agencies, such as trainers and interpreters. Rock has used her research findings to offer tailor-made solutions to a range of specific problems that SWP have identified in their communications with the public. So as to build capacity rather than creating long-term dependency, she places strong emphasis on acquainting the in-house staff sufficiently with her research to enable them to understand the potential options available, and to contribute to developing the best outcomes. Her interventions focus on written and spoken communications with the public relating to complaints, victim care, interviewing and interpreting. Outcomes have been major revisions to texts and permanent modifications to individual and organisational practices.
A University of Surrey-led programme of research on `Signal Crimes', `Reassurance' and `Neighbourhood Policing' has had the impact of improving the quality of life for citizens in the UK.
This research produced transferable outputs that have helped to shape the philosophy, organisation and practice of policing at the national and local level.
The research was of foundational importance for the development of the National Reassurance Policing Programme, and later the Neighbourhood Policing Programme now used by all police forces.
These outputs have had a positive impact on self-reported victimisation, public confidence in policing and in public perceptions of crime at the local level.
Brookman's research has produced new insights into the nature and circumstances of homicide and homicide investigation. The first four pages on the Murder Investigation Manual, commonly viewed as the definitive guide on homicide investigation in Britain, are based on Brookman's research on the characteristics of homicide. The directives of the International Association of Chiefs of Police based in the United States (US) devote one or their top ten directives to Brookman's proposals on broadening outcome assessments. The Prince George's County Police Department in the US is currently considering implementing Brookman's proposals to include Family Liaison Officers as part of their process of homicide investigation.