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Pioneering research by the Universities' Police Science Institute (UPSI) has made police more effective at understanding and responding to crime and disorder. UPSI's work has provided an evidence base about how to engage effectively with communities so that policing interventions target those issues influencing how people think, feel and act about their safety. Key impacts have been: changing Home Office policy for the policing of antisocial behaviour across England and Wales; informing the Prevent counter-terrorism strategy for the UK and overseas and improving the outcomes of South Wales Police's Neighbourhood Policing Teams.
Research into the history of British policing overseas, conducted at the Open University's International Centre for the History of Crime, Policing and Justice, resulted in Dr Georgina Sinclair acting as academic advisor to the Association of Chief Police Officers (International Affairs), the International Policing Assistance Board, and the Ministry of Defence Police.
As a result of the transfer of historical research findings and methodological expertise, the various agencies deploying police officers overseas now coordinate more effectively via an improved communications and media strategy. In addition a new set of principles and guidance for overseas deployments has been developed, with Sinclair serving as the sole academic member of the working group preparing this document.
Fair and effective complaints procedures are essential to maintaining public trust and confidence in the police, protecting against cultures of impunity and establishing accountability. Research undertaken at the University of Manchester (UoM) has formulated a regulatory approach to police complaints determination that is fair, effective and human rights compliant. The research has two strands. Firstly, considering complaints law and practice across Europe, via engagement with the Council of Europe (COE) Commissioner for Human Rights (CHR). Secondly, an assessment of internal misconduct investigations, focusing specifically on Greater Manchester Police (GMP).
Work undertaken with the CHR, notably the generation of an Opinion `Concerning Independent and Effective Determination of Complaints against the Police' has been picked up and utilised internationally by a range of governmental and non-governmental bodies, and is being used within a raft of training engagements. The report `Disproportionality in Police Professional Standards' has formed the basis for both ongoing internal discussion, and wider considerations concerning the issue of disproportionality within the professions.
The University of Aberdeen's Business School has built a strong programme of research focussing on managing strategic change, particularly in the healthcare sector. Using a conceptual framework which explores the complex interplay between organisational context, content and process, the University has completed a number of studies looking into patient safety, quality and service redesign, four of which are described here. Because the work routinely involves health care stakeholders across the research pipeline, from articulation of the research problem, through to recommendations and the delivery of solutions, impact is wide-ranging, including changes in staff behaviours, improvements to safety, and significant financial savings.
This case study is based on the use of storytelling research developed in Sunderland, to develop professional practice, management development, and interviewing approaches within the police. The research and subsequent impact developed from the convergence of three separate streams of work: The exploration of storytelling as a means to management and organisational development (the work of Reissner and Du Toit), use of storytelling as a research method (Sanders and Lawson) and a stream exploring investigative interviewing techniques. Application of the approaches developed at Sunderland within the police force regionally and nationally has led to evidenced impact at several levels: individual officers, force development and national policy on interviewing practice.
The Unit's Criminal Justice group has carried out a significant body of research relating to youth disaffection, anti-social behaviour and policing. This led to Professor Tim Newburn being approached by The Guardian to establish a joint research project following the 2011 riots in England. The ensuing research achieved very wide reach via conventional print and other media, informing public understanding of the riots and challenging conventional wisdom about their causes. A wide range of public figures reacted to the research and the Home Secretary's response included the announcement of a formal review of police `stop and search' practice. This was published in July 2013, and in a parliamentary statement the Home Secretary said she anticipated significant reform of the use of these powers.
The University of Portsmouth research into effective use of the Cognitive Interview (CI) by police forces in the UK and overseas has led to recommendations for changes to training of police officers in this field throughout their careers being adopted in several countries across the world. The work, led by Dr Becky Milne, has also been used to inform the decision making processes of a variety of national policy reviews and professional bodies. Research has improved the standard of interviewing, particularly for sensitive investigations such as rape and child abuse.
University of Glasgow research on service design, delivery, and performance in healthcare settings shaped strategies for integrating health and social care organisations in the, then newly formed, East Glasgow Community Health Care Partnership resulting in changes to the organisational development and partnership working practices. Additionally, the research contributed to intelligence and improved practices for ensuring patient safety in Lancaster Royal Infirmary. Through a series of workshops, targeted research communication and collaborative working on strategic planning, the research on service delivery and resilience in healthcare settings contributed to, and shaped developments of, Emergency Guidance and Business Continuity Planning prepared by NHS Scotland, the Scottish Government and NHS 24.
Improvements in the organisation and delivery of community safety by police and local authority-led partnerships have resulted from inter-related research studies conducted by a team at the Centre for Criminal Justice Studies. Research findings have significantly influenced national policy and professional policing and community safety practices. The research led to improvements in how important new reforms to policing powers and personnel have been implemented and in community safety delivered through partnerships. It also increased understanding of the benefits and limitations of policing partnerships, powers designed to tackle anti-social behaviour and the role of police community support officers in fostering safer communities.
A University of Surrey-led programme of research on `Signal Crimes', `Reassurance' and `Neighbourhood Policing' has had the impact of improving the quality of life for citizens in the UK.
This research produced transferable outputs that have helped to shape the philosophy, organisation and practice of policing at the national and local level.
The research was of foundational importance for the development of the National Reassurance Policing Programme, and later the Neighbourhood Policing Programme now used by all police forces.
These outputs have had a positive impact on self-reported victimisation, public confidence in policing and in public perceptions of crime at the local level.