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Research undertaken by Starkey and colleagues has informed the development of a particular philosophy and practice of research. This has informed policy debates about the nature of effective management research for engaging with practice — now widely referred to as co-production — and led to new insights into the practice of policymaking in government. The research informed (1) the development of a new approach to policymaking adopted by the previous administration in work conducted for and with the Cabinet Office with senior civil servants and representation from the House of Lords; (2) collaborative work on the development of low carbon communities which was conducted with the Department of The Environment and Climate Change.
Eden Farm Ltd (a medium-sized company that produces frozen foods in the north east of England) approached Durham University Business School (DUBS) to work together from 2005. The impact of this collaboration was that DUBS research provided the company with (i) a changed approach to the management of resources, resulting in improved service delivery; (ii) the development of new and improved work processes; (iii) improved effectiveness in workplace practices; and (iv) better access to financial opportunities. Indeed, turnover and profitability increased well ahead of the sector average between 2008 and 2012 — growth that the company attribute to improvements from the application of DUBS research.
This case study focuses upon research surrounding knowledge management (KM) practice and implementation (organisational change). The case study utilises research and impact from the Systems Thinking and Organisational Change Research Group (SYTOC), which existed in Derby Business School between 2007 and 2012.
Impact included enhanced business process and practice for many organisations through the significant dissemination of the research. The core group of SYTOC includes Longbottom, Dexter, Marshall and Seddon, visiting professor and a leading authority on change in the public sector.
McNay's work is at the boundaries between HEIs and their environment: policy analysis, particularly of Access and, here, Research Quality Assessment, and the impact on internal strategies; and organisational analysis and the way internal cultures and processes are conditioned by external influences. His conceptual model of cultures is used by professionals worldwide to evaluate and improve leadership and management and introduce change. RAE impact analysis has influenced policy (eg on the teaching /research nexus) in the UK and elsewhere) and staff behaviour. It was a factor leading to adjustment of later exercises towards profiling, consistency of criteria and impact
Multi-disciplinary research in strategic management and marketing at Northumbria University's Newcastle Business School has helped Renown Engineering Group (RE) to reposition itself from a "product manufacturer" to a "knowledge based high margin service provider". The direct impact of the university/RE partnership is a significant £4 million increase in sales; a 30% increase in sales margins and a significant increase in profits. Applying insights from the same body of research the Business School has also assisted NE-based companies TASS and Modrec (through different KTPs) to implement successful business and brand development as well as product and market diversification strategies and helped Sunderland City Council (SCC) develop their branding tools and values.
The findings of Prof. Warwick Funnell and Prof. Robert Jupe have stimulated international policy debates on government accountability and the provision of public services. By challenging conventional free market wisdom, their analysis of the limits to effective privatisation have been used by stakeholders concerned by the direction of public sector reform, including government representatives, professionals and political pressure groups. They achieved this through accessible publications and close partnerships with these stakeholders that provide a platform for associated discussion events, seminars and media commentary.
The University of Huddersfield's research on accounting ethics has made a major contribution to the Institute of Chartered Accountants in England and Wales (ICAEW) — one of the world's premier accounting bodies. Through membership of its Ethics Standards Committee and collaboration with ICAEW staff the Business School's Professor Christopher Cowton has brought a unique academic perspective to the Institute's promotion of professional ethics. Cowton's research, part-funded by the Institute, has shaped its ethics agenda for its 140,000 members in over 160 countries, along with its thought leadership on integrity and the public interest, its initiative to promote integrity in business, and the new ethics examination for aspiring Chartered Accountants.
Development of the UK construction industry was hampered by a focus on individual projects, with two drawbacks: limited transfer of lessons learned from one project to the next, and limited focus on systemic innovation and wider commercial opportunities.
Drawing on their research, our Innovation and Entrepreneurship Group helped construction companies — including Laing O'Rourke (LOR), Arup, and Mace — overcome these obstacles by adopting a `systems integration' model to capture and utilise lessons learned, and by developing Executive Education programmes to make project engineers aware of wider commercial and innovation issues. These improvements enhanced delivery of major projects such as the Olympic Park and Crossrail.
The Group changed firm behaviour, re-orientated project management practices, and translated lessons learned into organisational capabilities at LOR, Arup, and Mace.
Beneficiaries were the UK construction and consulting engineering sector, who as a result were better equipped to innovate and compete globally, and their clients, such as the UK Olympic Delivery Authority and Crossrail.
Research conducted at the University of Dundee has led to the development of a number of teaching interventions that have enhanced the employability skills of graduates in Dundee and beyond. Embedding innovative learning and teaching resources into the curriculum has given accounting and finance students across the UK early exposure to real world data as well as critical problem solving and decision making experience. This has created graduates who are able to deal with a rapidly changing working environment. Involving a wide range of stakeholders including not only academics and students but also finance experts and accounting practitioners in the research and design of the interventions has benefited the students who have been able to learn from the shared wisdom of professional experts while at university; and in return the profession has profited from more rounded and effective graduates.
This case study demonstrates how the application of GRBOM has been used to deliver a national e-student system. Key impacts include: