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Supporting SMEs by facilitating innovation and improved knowledge transfer by working with universities

Summary of the impact

Impacts include:

  1. Providing tools, processes, events by which SMEs can engage with universities
  2. Allowing SMEs and universities to jointly create technology roadmaps and engage in knowledge transfer
  3. Encouraging SMEs to become involved in R&D projects by providing tools to National Contact Points (NCPs).

Through repeat-funded projects, Business and Information Systems Research Centre (BISC) has developed strong European collaborations with Research Technology Developers (RTDs), SMEs and public body partners. Funded projects have addressed European R&D dissemination and use in health-based SMEs; knowledge transfer in the environmental sector; and knowledge transfer in manufacturing.

Submitting Institution

University of Bedfordshire

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Enterprise Cultural Heritage as competitive advantage for small and medium sized enterprises

Summary of the impact

This international research project, based on the work of a consortium of five European countries led by the University of Salford in the area of Enterprise Cultural Heritage (ECH), (the term describing an organisation's history and its creations that have the potential to uniquely innovate and differentiate their products and services), demonstrates the following impact:

  • Developing and integrating the ECH training concept in Change Management, Brand Management, Heritage Management and Intellectual Property Rights training material in five languages;
  • Developing online training material under Creative Commons Attribution License for free use and re-distribution available through social media such as SlideShare and Wikipedia, accessed c.30,000 times;
  • Generating economic and social benefits internationally and leading to a transfer project in the Leonardo da Vinci Development of Innovation scheme entitled Quality & Innovation in Vocational Training for Enterprise Cultural Heritage management.

Submitting Institution

University of Salford

Unit of Assessment

Business and Management Studies

Summary Impact Type

Cultural

Research Subject Area(s)

Education: Specialist Studies In Education
Commerce, Management, Tourism and Services: Business and Management

Supporting Growth and Policy for Small and Medium Sized Enterprises (SMEs) in the UK and Internationally

Summary of the impact

International evidence suggests that small firms provide the main source of new jobs in almost all economies. Policy support can be important in fostering and facilitating SME growth. Dr Kevin Mole, Professor Stephen Roper and Professor David Storey have helped the UK government and regional economic development agencies to develop, implement and evaluate new policy initiatives for supporting SME growth. Building on the UK research, and partnering with the Organisation for Economic Co-operation and Development (OECD), Professor Roper has shaped SME policy development and evaluation in the Western Balkans as countries have sought to upgrade their SME support regimes and align their policy frameworks to those of the European Community.

Submitting Institution

University of Warwick

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Economics: Applied Economics
Commerce, Management, Tourism and Services: Business and Management

Developing a Performance Management Methodology for Chinese Organisations in a Turbulent Environment

Summary of the impact

This case study describes the effects of a new performance management system, developed in China and adopted by organisations facing complex management challenges. To date, seven public and private sector organisations have successfully used the `3E' (Effectiveness, Efficacy, and Efficiency) system for tasks as varied as developing performance indicators, improving management communication and designing appraisal systems that work under conditions of rapid growth and change.

The participating organisations include the Chinese Academy of Sciences (CAS), Hunan University, Tonsan Adhesives Inc, Xingxiang Insurance, Sun-rivier local government, Liao-ling Plaze hotel and Hua-bao International Holdings. Their adoption of the 3E system has resulted in improved performance management within these organisations.

Submitting Institution

University of Kent

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Economics: Applied Economics
Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

SME Research in a European Union Convergence Region

Summary of the impact

Since its inception in 2005, Bangor Business School's Centre for Business Research (CBR) has developed a research agenda focusing on the North West Wales (NWW) EU convergence region, which is dominated by Small-to-Medium sized Enterprises (SMEs) with a distinctively bilingual (Welsh/English) flavour operating in a rural setting. This research has had a significant impact on both local and regional economies by changing the strategies for innovation and growth of individual SME's. The achieved impact came in the form of tangible growth (5% in one instance), successful bidding & grant acquisition (£400K in one case), improved marketing and customer-management, and enhanced knowledge transfer partnerships, which are reflected in greater employment opportunities as evidenced from the supportive statements of the main users of this research

Submitting Institution

Bangor University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Economic

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

2. Policies for Better Treatment for Employees with Disabilities and Long-term Health Problems

Summary of the impact

This research into treatment for employees with disabilities provides one of the UK's Equality Performance Indicators and recommendations from it have been incorporated into UK legislation. Hundreds of organisations have used the research to promote better treatment for employees with disabilities; public-sector employers, including government departments, have relied on it to meet their statutory duties and it has helped the UK to fulfil its international treaty and convention obligations in respect of people with disabilities. This research has helped the Equality and Human Rights Commission (EHRC) to fulfil its statutory role to promote equality and human rights.

Submitting Institution

Cardiff University

Unit of Assessment

Sociology

Summary Impact Type

Societal

Research Subject Area(s)

Medical and Health Sciences: Public Health and Health Services
Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Increased e-business adoption in SMEs through online support tools and research informed interactive training

Summary of the impact

This case study refers to the work in supporting SMEs' e-business adoption undertaken by staff in the Business and Information Systems Research Centre (BISC) led by Professor Duan. Our research was supported by a number of EU funded projects, including VEGNET (knowledge transfer in e-supply chains), TRIMAR (e-marketing for SMEs), TRICTSME (e-commerce in SMEs), LFEC (Languages for e-commerce), Webstep (Business website design for SMEs), amongst others. SMEs are the principal beneficiaries of all these projects, with our research impacts on SMEs including:

  • An increased level of e-business adoption in SMEs
  • Improved e-business performance and management capacity at regional and international level
  • Influences on policy making, raised awareness and debate among business communities and policy makers as regards the sharing of know-how and best practice with international business partners
  • Follow-on projects funded by EU to realise the research impact (e.g. three rounds of Webstep project and TRIMAR).

Submitting Institution

University of Bedfordshire

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems
Studies In Human Society: Policy and Administration

Entrepreneurship Promotion: Federation of Small Business Bi-Annual Survey (2007-2008)

Summary of the impact

The University of South Wales, through their Welsh Enterprise Institute (including Global Entrepreneurship Monitor) has developed a long and impressive history of Entrepreneurship research. It was because of this record of producing high impact research work that the Federation of Small Business (FSB) survey was awarded and conducted in 2008. The survey examined the barriers to growth of small firms from a wide range of economic and managerial perspectives. The impact of the survey generated numerous policy documents, as well as academic research outputs.

Submitting Institution

University of South Wales

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

Investigative interviews with suspects of crime

Summary of the impact

Both the introduction of legislation in England and Wales and the mandatory recording of interviews with criminal suspects has led to an increased examination and understanding of what happens in such interviews. Such studies have led to a prescribed framework, which following its implementation, has led to further study concerning its efficacy in gathering a reliable account. This case study, demonstrates how (through dissemination of the research and through working with practitioners) particular research findings concerning approaches to the investigative interviewing of suspects have influenced the practices of those users of the research both in this country and overseas.

Submitting Institution

University of Derby

Unit of Assessment

Law

Summary Impact Type

Legal

Research Subject Area(s)

Studies In Human Society: Criminology

Shaping public investment in economic growth

Summary of the impact

A series of empirical research studies, underpinned by economic theory, explored enterprise support and urban settlement structure. The research contributed significantly to the evidence base used by East Midlands Development Agency (EMDA) in developing their Regional Economic Strategy (RES), and was key in shaping two of the Strategic Priorities. More generally, the research-based recommendations informed EMDA policy development, in particular, the £290 million Single Programme investment set out in the RES. The research also helped shape county councils' support for enterprise, innovation and business. More recently, the research has informed the shape of regional economic development beyond the regional development agencies into new government policy through the new Local Enterprise Partnerships; for example Lincolnshire's £14 million investment in broadband.

Submitting Institution

University of Lincoln

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Economics: Applied Economics
Commerce, Management, Tourism and Services: Business and Management
Studies In Human Society: Policy and Administration

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