Summary of the impact
Development of the UK construction industry was hampered by a focus on
individual projects, with two drawbacks: limited transfer of lessons
learned from one project to the next, and limited focus on systemic
innovation and wider commercial opportunities.
Drawing on their research, our Innovation and Entrepreneurship Group
helped construction companies — including Laing O'Rourke (LOR), Arup, and
Mace — overcome these obstacles by adopting a `systems integration' model
to capture and utilise lessons learned, and by developing Executive
Education programmes to make project engineers aware of wider commercial
and innovation issues. These improvements enhanced delivery of major
projects such as the Olympic Park and Crossrail.
The Group changed firm behaviour, re-orientated project management
practices, and translated lessons learned into organisational capabilities
at LOR, Arup, and Mace.
Beneficiaries were the UK construction and consulting engineering sector,
who as a result were better equipped to innovate and compete globally, and
their clients, such as the UK Olympic Delivery Authority and Crossrail.