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REF impact found 19 Case Studies

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Transforming the project-based firm: creating effective commercial and innovation capability

Summary of the impact

Development of the UK construction industry was hampered by a focus on individual projects, with two drawbacks: limited transfer of lessons learned from one project to the next, and limited focus on systemic innovation and wider commercial opportunities.

Drawing on their research, our Innovation and Entrepreneurship Group helped construction companies — including Laing O'Rourke (LOR), Arup, and Mace — overcome these obstacles by adopting a `systems integration' model to capture and utilise lessons learned, and by developing Executive Education programmes to make project engineers aware of wider commercial and innovation issues. These improvements enhanced delivery of major projects such as the Olympic Park and Crossrail.

The Group changed firm behaviour, re-orientated project management practices, and translated lessons learned into organisational capabilities at LOR, Arup, and Mace.

Beneficiaries were the UK construction and consulting engineering sector, who as a result were better equipped to innovate and compete globally, and their clients, such as the UK Olympic Delivery Authority and Crossrail.

Submitting Institution

Imperial College London

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Artificial Intelligence and Image Processing, Information Systems
Commerce, Management, Tourism and Services: Business and Management

Simulating Buildings’ Performance: impact in the facility and energy management sectors

Summary of the impact

The Environmental Building Group (EBG) is making an internationally-recognised impact on industry practice using building performance simulation research to look at the relationship between building use scenarios and building performance. In particular, research in building energy data analysis and the prediction of the impacts of climate change on UK building stock has enabled: C3Resources to increase turnover by 28%, double its workforce and win new international clients; Cornish Lime to develop a new product; RTP Surveyors to increase service provision; and Lend Lease and Wates Construction to change their strategies in relation to what/how they may build in the future.

Submitting Institution

Plymouth University

Unit of Assessment

Architecture, Built Environment and Planning

Summary Impact Type

Technological

Research Subject Area(s)

Built Environment and Design: Building, Other Built Environment and Design

Maximising Human Resource Capabilities: the Centre for Performance-led HR.

Summary of the impact

Impact for the CPHR is derived from its collaborative partnership between their world-leading HR researchers and 20 primary sponsor organisations. Through this network the Centre stays abreast of the current issues facing HR directors. This co-production of knowledge generates performance-driven solutions that have benefit to the wider business community. These are distributed through high-impact white papers, journal articles and initiatives with the CIPD (the professional HR institution). Examples of organisational impact include a new strategy at McDonald's `Trust Based HR' and a 20% increase in job satisfaction of employees aged 60+ and the creation of an Executive Vice-President position at Shell.

Submitting Institution

Lancaster University

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Climate Change Mitigation in the Built Environment

Summary of the impact

Research carried out at the University of Greenwich has explored issues surrounding sustainable living and climate change mitigation in existing buildings. The research identified the relationships between people and the built environment and developed a series of behavioural interventions to inform building users of the energy they were consuming and provide guidance on how this could be reduced. The socio-technical relationships were used in a public engagement programme to promote debate amongst the over-65s and the interventions by Registered Social Landlords to support behaviour change and reduce energy consumption in domestic buildings. The outputs have also been used to inform Social Housing policy development.

Submitting Institution

University of Greenwich

Unit of Assessment

Architecture, Built Environment and Planning

Summary Impact Type

Societal

Research Subject Area(s)

Built Environment and Design: Architecture, Building, Other Built Environment and Design

Sustainable productivity and growth through improved performance measurement and management practices in manufacturing enterprises

Summary of the impact

Performance measurement research at the University of Strathclyde has directly led to major economic and social improvements in over 170 companies, and indirectly to over 1000 companies through intermediaries such as Scottish Enterprise between 2008 and 2013. These benefits were achieved as a result of novel performance measurement and management practices and supporting ICT systems that integrated shop-floor, operational and strategic performance information in real time. The result was substantial productivity and growth benefits for international and UK companies, for example a 150% increase in turnover and 80% increase in employment at Highland Spring. The European wide FP7 FutureSME project (2009-2013) led by the Strathclyde team developed and delivered a €6M programme to improve the competitive capabilities of European Manufacturing SMEs. In 2012, the associated training programme developed at Strathclyde was awarded the European Training Programme of the Year Medal by the Polish Chamber of Commerce.

Submitting Institution

University of Strathclyde

Unit of Assessment

Aeronautical, Mechanical, Chemical and Manufacturing Engineering

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Commerce, Management, Tourism and Services: Business and Management

Putting research into practice in the design of low carbon buildings

Summary of the impact

It is widely acknowledged that conventional approaches to planning and development exacerbate environmental problems with consequential negative social and economic impacts. This award winning research proposes alternatives by examining the systems and techniques used in the design of autonomous eco-building in order to identify best practice in the procurement of low carbon buildings. The research findings were first tested and subsequently validated, through the design and construction of a community building in Lincolnshire. This building has won multiple awards for innovations in sustainability and the underpinning research has impacted at regional, national and international level through direct application to design, changes to professional practice and through enhanced public awareness

Submitting Institution

University of Lincoln

Unit of Assessment

Architecture, Built Environment and Planning

Summary Impact Type

Societal

Research Subject Area(s)

Built Environment and Design: Building, Other Built Environment and Design

Improved productivity and growth through the use of new performance measurement systems

Summary of the impact

Research into Performance Measurement Systems conducted by the Strathclyde Institute for Operations Management (SIOM) between 1997 and 2013 has led to new knowledge which in turn has been applied in companies. These new insights have resulted in significant economic impacts for companies both large and small. The reach has been significant, with economic and social improvements in approximately 170 companies, and indirectly to over 1000 companies through intermediaries such as Scottish Enterprise and the Manufacturing Advisory Service. This case study focuses on impact generated since 2008 using companies of different sizes and from different sectors to illustrate the financial and other benefits realised from improved performance measurement and management systems. Some companies have achieved benefits through KTP projects, while other organisations focused on consultancy engagements. In addition, a large scale executive education programme developed around operations and performance improvement has allowed companies such as Babcock International Group to deploy the new knowledge about performance measurement systems throughout its international organisation, reaping financial and organisational benefits.

Submitting Institution

University of Strathclyde

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Commerce, Management, Tourism and Services: Business and Management
Psychology and Cognitive Sciences: Psychology

Managing complexity in practice: A viable system model (VSM) intervention in an Irish eco-community

Summary of the impact

Using her self-transformation methodology [5], Dr Angela Espinosa worked with an Irish eco-community, which had previously tried to self-organise with little success, to help community members identify and develop new structures, systems and mechanisms that improved performance and contributed to dealing with key viability threats. They acquired skills in community self-transformation, allowing them to: a) improve the community organisation; b) enhance connectivity and communications; c) complete the expansion of the ecovillage, d) sell and build more eco-houses, overcoming financial threats; and e) design and develop several new green businesses.

Submitting Institution

University of Hull

Unit of Assessment

Business and Management Studies

Summary Impact Type

Societal

Research Subject Area(s)

Information and Computing Sciences: Information Systems
Education: Curriculum and Pedagogy
Studies In Human Society: Policy and Administration

Setting the agenda for traditional building refurbishment

Summary of the impact

Approximately 70% of the existing building stock will still be in use in 2050. A series of projects funded by EPSRC, FP7, Historic Scotland and English Heritage has changed the level of awareness on the impact of climate change on the thermal and moisture performance of traditional and historic buildings when considering improvements to their energy efficiency. This has helped set the agenda for the refurbishment of traditional buildings, for example advice on for the Green Deal has resulted in DECC commissioning further work, including a Responsible Retrofit Guidance Tool developed by the Sustainable Traditional Buildings Alliance.

Submitting Institution

Glasgow Caledonian University

Unit of Assessment

Architecture, Built Environment and Planning

Summary Impact Type

Technological

Research Subject Area(s)

Engineering: Civil Engineering
Built Environment and Design: Architecture, Building

Sustainability, Biodiversity Conservation and Indigenous Peoples: Community-Owned Solutions to Future Challenges in the Guiana Shield, South America

Summary of the impact

This case study concerns the development, adoption and dissemination of innovative `community-owned' approaches to the sustainable management of social-ecological systems (SES) within the Guiana Shield region of South America. Spanning the countries of Guyana, Suriname, French Guiana and areas of Brazil, Venezuela and Colombia, this region is of recognized global significance for carbon storage, fresh water resources and biodiversity. Its indigenous, Amerindian communities have a potentially crucial role to play in sustainable conservation policy and practice. However, local economic and cultural changes, extractive industries, and global dynamics such as climate change are bringing profound challenges to these local communities and their SES. Research at Royal Holloway has responded to these challenges by involving indigenous peoples in both biodiversity science and sustainability policy. The work allows indigenous communities to identify, through participatory research methods, the most effective practices they have for surviving and thriving sustainably.

The impacts of the research are of four main types:

  • The use of research data and approaches in shaping local, national and transnational policy initiatives;
  • The production of `community-owned' solutions to the socio-ecological challenges faced by indigenous communities;
  • Intensive `capacity building' via training of local researchers, the promotion of local `champions' of successful best practices, and the support of autonomous action research by communities;
  • Enhancing public understanding of conservation in the region, especially via primary education.

Submitting Institution

Royal Holloway, University of London

Unit of Assessment

Geography, Environmental Studies and Archaeology

Summary Impact Type

Environmental

Research Subject Area(s)

Environmental Sciences: Environmental Science and Management
Studies In Human Society: Other Studies In Human Society

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